Customer Reviews for Angles Garage & Wrecker Service
(U-Haul Neighborhood Dealer)

145 reviews

10992 Chillicothe Pike   Jackson, OH 45640

(740) 288-0130

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(740) 288-0130

10992 Chillicothe Pike
Jackson, OH 45640

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I ordered this truck because the description said it had a ramp. When we get to our location to load, guess what no ramp. I ordered moving blankets , guess what no blankets resulting in my cases getting broke. Will I ever rent from U-Haul again. Absolutely not. Will I recommend U-Haul again, absolutely not. Will I tell everyone I know about this experience you better believe it. I paid out 108.00 return the truck in less than 5 hrs and then some smart ass woman calls wanting the truck back! Why wasn’t it checked in by noon. Where is it I will put a locator on you. Well you can bet this is one x customer and I’m going to tell if everyone about this miserable experience.

Linda Halley 
Rating:
5.0

They did an EXCELLENT Job of helping me with my Rental . Can’t think of anything they need to change . I feel they went above and beyond to help . I’ll rent ftom them again . And recommend them to Others .

Terry Ridgeway 
Rating:
5.0

Quick drop off ...friendly staff

Jimmy Fallon 
Rating:
5.0

Excellent service. Angles Garage was very easy to work with. Would definitely rent from them again……

Roy Williams 
Rating:
3.0

No one was there when I dropped it off.

Robert Pierce 
Rating:
4.0

Fix the app! See previous comments!

Neil Nelson 
Rating:
4.0

Customer did not leave a comment.

Kristina Dailey 
Rating:
3.0

I have order the hand truck but didn’t provide and still charged me for $7.00 dollars

Alex Pham 
Rating:
4.0

It would help if I didn't pay for equipment that I didn't have as in 2 dollys but no one will return call from uhaul

Shawna Tisdale 
Rating:
5.0

Customer did not leave a comment.

Tim Shook 
Rating:
4.0

N/A

dawn welch 
Rating:
4.0

Customer did not leave a comment.

DONDA HOCKETT 
Rating:
5.0

They came to jump me no charge.

Aaron Crabtree 
Rating:
1.0

I arrived at 8:00 a.m., my assigned time. Had to wait for 15 minutes before representative arrived. Someone with representative told me I didn’t need light cable hookup. I questioned it but was reassured small trailers didn’t need. I called uhaul and was told I could go to a dealer near me to get the cable. The representative on Parsons Street in Columbus Ohio provided me with one. He was great. I was traveling from Ohio to Florida and if I wouldn’t have had the lights on the trailer I could have been fined or had an accident.

Carl Metzger 
Rating:
5.0

keep doin what youre doin !

david evans 
Rating:
2.0

Only if necessary. It was a last resort for us.

Susie Gilliand 
Rating:
5.0

keep up the good work

david evans 
Rating:
5.0

Customer did not leave a comment.

Thomas Hollingshead 
Rating:
3.0

This drop off location was picked for us. We wanted

William Marsh 
Rating:
5.0

The lady at the desk had already talked to someone from Uhaul about the trucks being wrong and got it all taken care of quick. Great service

Patrick Waldron 
Rating:
5.0

Customer did not leave a comment.

Bobbie Mcneely 
Rating:
5.0

The location and staff itself was great HOWEVER I won’t be renting a UHaul ever again. After having issues on the app I was on hold for over an hour and still never spoke to anyone. I was then hung up on! I attempted to do the live chat 3 times with no results and one agent ending the chat on me. I sent emails and was never replied to either. This was the worst experience I’ve ever had and the only thing that saved it a little bit was the kind workers and angles garage. I am so frustrated and will not recommend U-Haul to anyone ever again.

James Mullins 
Rating:
2.0

Area was in the middle of nowhere and surrounded by junked trucks and cars. The key pick up box was very far away from the truck and you had to weave through a bunch of scrapped vehicles.

Kellie Senig 
Rating:
5.0

Customer did not leave a comment.

Christopher Helmintoller 
Rating:
5.0

Customer did not leave a comment.

Amber Rader 
Rating:
5.0

Customer did not leave a comment.

STANLEY JOHNSON 
Rating:
1.0

they didn't check anything ball said 2" but was broke so trailer moved everytime I stopped trailer lights had to get rewired on my ride home 5 hour drive brakes kept locking up on trailer will never use them again

Sean Murphy 
Rating:
2.0

Customer did not leave a comment.

Bobby Williams 
Rating:
4.0

The truck I rented had a huge leak in the roof of the area overhainging the driver's seat. As the truck sat in my driveway during the night before the move, rain fell heavily and in the morning the truck was full of water, which we had to dry before we loaded our mattresses, etc. It continued to rain during the move and things in back continued to get wet. Everything was soaking wet when we got to our destination. It looked like attempts had been made to patch the leak; but it was still leaking badly.

Sher Black 
Rating:
5.0

Everything was great. I wouldn’t change a thing. ????

John Rakes 
Rating:
5.0

I had great customer service and the dealership was very helpful and friendly. Great customer service. Went beyond the call of duty to help me out.

Kim Harless 
Rating:
4.0

I rented a utility dolly but it was not in truck had to make a special trip back to location.

Susan Sawyer 
Rating:
5.0

The woman who set me up was an absolute doll and so much help!

Brian Justice 
Rating:
4.0

Customer did not leave a comment.

William Perkins 
Rating:
3.0

Customer did not leave a comment.

Rachel Richgels 
Rating:
4.0

Customer did not leave a comment.

MEAGAN TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Matthew Coomer 
Rating:
5.0

Customer did not leave a comment.

Andrew Bobo 
Rating:
5.0

Customer did not leave a comment.

BEN EBERTS 
Rating:
5.0

Overall experience was excellent. No problems or issues.

eddie mulkey 
Rating:
5.0

Don’t think it could Get better, (great service)

Chris Mcclure 
Rating:
5.0

Customer did not leave a comment.

Greta Hale 
Rating:
4.0

Customer did not leave a comment.

Rao Nagu 
Rating:
4.0

Sales attendant was extremely nice

Laura Armstrong 
Rating:
3.0

Advantage is location, close to town. Disadvantage - lack of space.

Conor Dullaghan 
Rating:
5.0

The tie downs/ratchet straps that go over the tires could use some WD-40 or some kind of lubricant. Other than that everything was terrific.

Jason Coon 
Rating:
4.0

Very nice person, helped with equipment return; efficient.

charles althoff 
Rating:
4.0

Super Helpful with check-in

charles althoff 
Rating:
3.0

Customer did not leave a comment.

Heather Fairey 
Rating:
4.0

Very helpful staff. Good people to work with.

Mike Simpson 
Rating:
2.0

Customer did not leave a comment.

Peter Nahodyl 
Rating:
5.0

Jill Davis does an outstanding job of handling the U-Haul rentals for Angles Garage. She always goes above and beyond normal expectations to take care of us clients. On this particular rental experience your new area representative (Timothy) also went out of his way to make sure we had the trucks we needed for our need.

curtis wiggins 
Rating:
5.0

Customer did not leave a comment.

Angles Garage 
Rating:
5.0

Customer did not leave a comment.

abe bluck 
Rating:
3.0

Return after hours app very difficult

Thomas Hall 
Rating:
5.0

Customer did not leave a comment.

Troy Pendelton 
Rating:
5.0

Customer did not leave a comment.

Breanna Stewart 
Rating:
5.0

Customer did not leave a comment.

Thomas Plummer 
Rating:
5.0

Customer did not leave a comment.

David Samples 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Smith 
Rating:
5.0

Had to move our son to college approximately 100 miles away and the truck was perfect. Appreciated the friendly service as well.

Roy McCarty 
Rating:
5.0

We dropped off after hours, but the location was easy to find, well lit, and the drop box was right in front of the building.

Jessica Fox 
Rating:
5.0

Jill was very knowledgeable and helped us understand the charges being held on our card versus what we actually needed to pay. Would recommend this site!!

Steve Swisher 
Rating:
5.0

Made my moving experience easy

Tracey collins 
Rating:
5.0

IMPORTANT - just because you are choosing a pick up location doesn't mean ANYTHING! First, call that location to see if they even have it. If not, call the logistics person at UHAUL. So they can coordinate a place on the way and you can plan for it. So Crucial! IF you do this all will go well :)

sharon frey 
Rating:
5.0

Customer did not leave a comment.

Joy Poe 
Rating:
5.0

They operate a professional business

Gerald Boggess 
Rating:
5.0

It took forever to get through on the phone to UHaul's customer service- an unacceptablly long time. Once I got through, however, the rep was awesome. She worked very hard to find a rental for me on a high demand weekend. Also, the folks at my pickup location, Angles garage in Jackson, Ohio, were just great. Friendly, helpful and I would definitely use them again.

Rebecca Stinchcomb 
Rating:
5.0

This has nothing to do with this location. I think in booking a uhaul, understanding how the day rate works would have been helpful. We picked up the van at 3:30 then went to dinner in town. We dropped off the van at 5 pm and was charged an extra day...seems like there should be an hour rate for the first two hours or something

Robert Holtman 
Rating:
5.0

nothing

gary dearing 
Rating:
5.0

Customer did not leave a comment.

curtis wiggins 
Rating:
5.0

Went above and beyond to give me necessary info about making arrangements in Akron. Made your visit priority

Joyce Roseberry 
Rating:
4.0

Customer did not leave a comment.

DONDA HOCKETT 
Rating:
3.0

Customer did not leave a comment.

BRAD DUNN 
Rating:
5.0

Customer did not leave a comment.

Mark Maze 
Rating:
5.0

Customer did not leave a comment.

James Duibley 
Rating:
3.0

Need more than once receptionist. It took me a while to turn in the vehicle.

NATHAN MCKNIGHT 
Rating:
5.0

Not much room for improvement. No problems what soever.

IRA EGGERS 
Rating:
5.0

Customer did not leave a comment.

SHANNETTE SMITH 
Rating:
5.0

Customer did not leave a comment.

Rodney Barnhart 
Rating:
5.0

Customer did not leave a comment.

Brian McWhorter 
Rating:
4.0

Old truck, ran rough, rates are horrible, 99 cents a mile + filling it back up, small selection of available trucks, next time going with different company. Your locations can only be as good as the product you supply them with.

Jeff Leach 
Rating:
5.0

very friendly & helpful

John Kidd 
Rating:
5.0

Customer did not leave a comment.

Shirley Graham 
Rating:
4.0

We had reserved a truck to move inventory from one office to another, and decided we needed a bigger truck than we had initially decided on. Jill was very helpful and she was able to quickly change things in the system to get us the biggest truck they had on the lot. She was very friendly and accommodating.

Zack Garrett 
Rating:
3.0

Customer did not leave a comment.

Bret Wazny 
Rating:
5.0

light plug was too short and they didnt have extension

CHARLES SICKLES 
Rating:
2.0

I called and stopped in the day before the rental to make sure our rental would be ready at 8 am. The lady at the desk said she was the only one who takes cares of Uhaul but did not mention that she would be absent on our rental day. Nobody else could help us when we arrived at 8 am the next day. One man tried unsuccessfully to get on the uhaul site, he was the only one interested in customer service. I had to call uhaul directly to get the rental paid for. Every time I use this facility there is a problem, but they are the only place in Jackson, OH with Uhaul.

kirsten bridges 
Rating:
5.0

Customer did not leave a comment.

HAROLD JENKINS 
Rating:
5.0

Customer did not leave a comment.

Joseph Rowland 
Rating:
3.0

The app for self pick up was a nightmare!!!!!! An hour fighting with it, calling back and forth to customer service. If I didn't absolutely needed it I would have NEVER gave uhual $100

Laura Waldron 
Rating:
5.0

Customer did not leave a comment.

dede proffer 
Rating:
5.0

Refer everyone to Angles Garage. First tried to get it at crosscreek general store, and couldn't because nobody there was trained, which was ridiculous, we went to Angles Garage and it was 5 star service. Not a single complaint.

Jacob Haywood 
Rating:
3.0

Customer did not leave a comment.

Jennifer Davis 
Rating:
4.0

Customer did not leave a comment.

MITCHELL BOGGS 
Rating:
3.0

Customer did not leave a comment.

perry condit 
Rating:
3.0

Customer did not leave a comment.

robert saltsgaver 
Rating:
3.0

Have someone that knows how to operate the computer

RICHARD GEIGER 
Rating:
5.0

Customer did not leave a comment.

JOELEEN DULANEY 
Rating:
3.0

Customer did not leave a comment.

Mark Jenkins 
No reviews have been submitted for this location.

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