Customer Reviews for Andersons Sales And Service
(U-Haul Neighborhood Dealer)

636 reviews

2914 Clifty Dr   Madison, IN 47250

(812) 273-4258

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(812) 273-4258

2914 Clifty Dr
Madison, IN 47250

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The representative who assisted me is pleasant, helpful, and efficient.

Willa Wagner 
Rating:
5.0

The lady who assisted us is professional, knowledgeable, & pleasant to work with.

Willa Beth Wagner 
Rating:
5.0

Customer did not leave a comment.

Brad Doak 
Rating:
5.0

Customer did not leave a comment.

Bobby joe Stigdon 
Rating:
5.0

Thanks!

Ron HUGHES 
Rating:
5.0

Customer did not leave a comment.

Eric Gruber 
Rating:
5.0

Customer did not leave a comment.

Athena Velissarios 
Rating:
5.0

Service was great, they cleared the snow off for me and warmed up the vehicle on a 4 degree morning... They were also kind and professional. Thanks, Grant

Grant Burgert 
Rating:
5.0

Customer did not leave a comment.

Sophia Cipolla 
Rating:
5.0

Customer did not leave a comment.

Bradley Gilliland 
Rating:
4.0

Customer did not leave a comment.

Dawn Owen Morris 
Rating:
4.0

Customer did not leave a comment.

Dawn Owen 
Rating:
5.0

Very friendly

Daniel Hambrick 
Rating:
5.0

Friendly staff, very efficient and knowledgeable.

Johnathon Rhodes 
Rating:
5.0

Customer did not leave a comment.

Adam Vinatieri 
Rating:
5.0

Customer did not leave a comment.

linda hall 
Rating:
5.0

Customer did not leave a comment.

Jill Grossman 
Rating:
5.0

Customer did not leave a comment.

Jill Grossman 
Rating:
5.0

I have rented from this location numerous times!!! Always provide Excellent service & go the extra mile for their customers!!! Would Not go anywhere else!!!

Terri Waits 
Rating:
5.0

Customer did not leave a comment.

James Terrell 
Rating:
5.0

Heather in Fairhope was great to work with!

Janie Mclean 
Rating:
5.0

Very professional, would use again.

Ronald Landau 
Rating:
5.0

Customer did not leave a comment.

Robin Featherston 
Rating:
5.0

Customer did not leave a comment.

Brian Basham 
Rating:
5.0

Customer did not leave a comment.

Richie Davidson 
Rating:
5.0

Customer did not leave a comment.

LANCE HEREFORD 
Rating:
5.0

Customer did not leave a comment.

James Haynes 
Rating:
5.0

Customer did not leave a comment.

Gene Armel 
Rating:
5.0

Customer did not leave a comment.

Robert Williams 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn zimmerman 
Rating:
5.0

Customer did not leave a comment.

Leah Ott 
Rating:
5.0

I wanted to rent a cargo van or a pickup truck. Neither one was available at anytime over the next week within a 30 mile radius. I was only going 17 miles away to move one (1) item. I had to bring rugs, blankets, & more to make sure the delicate item didn't slide around & break.

Phyllis Keene 
Rating:
5.0

Customer did not leave a comment.

Sarju Patel 
Rating:
5.0

Customer did not leave a comment.

Paula Colwell 
Rating:
5.0

Fast and easy checking and check out

Charles E Richart 
Rating:
5.0

Customer did not leave a comment.

Kyle Mitchell 
Rating:
5.0

Grover Anderson, Melissa, and their delivery driver are all great to work with! Grover and Melissa went above and beyond to help us get all of our uboxes in a timely manner. They were friendly, courteous, and professional. I would gladly work with them again, and would highly recommend their uhaul center to anyone in the area considering a move!

Lydia Koschyk 
Rating:
5.0

Customer did not leave a comment.

Justin Turpin 
Rating:
4.0

Customer did not leave a comment.

Joe Obergfell 
Rating:
5.0

Customer did not leave a comment.

Traci Goble 
Rating:
4.0

The associate was kind and wonderful.

Samantha Markin 
Rating:
5.0

Tonya (Manager) Made sure I was taken care of. Mellissa (Sales) Booked the rental and made a follow up call making sure things were going well. Grover (Maintenance) Hooked me up and found a fuse on the turn signal and replaced it for me. He was very efficient and quick. Best experience I have had.

Larry Brown 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

Benjamin Smith 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Combs 
Rating:
4.0

I had a very pleasant experience.

Denise Behne 
Rating:
5.0

Customer did not leave a comment.

Donna May 
Rating:
5.0

Customer did not leave a comment.

John Cavanaugh 
Rating:
5.0

Customer did not leave a comment.

john strong 
Rating:
5.0

The staff was extremely helpful!!! Thank you for a great experience!

Pamela Hunter 
Rating:
5.0

The location was excellent. However, the company has poor customer relations. I rented a van to start but when I called to see if all was well I was tall the company relocated the van to another area. So I had to take a 15’ truck instead. The company could have seen I made a rental agreement two weeks earlier but didn’t care. The van cost me a lot more in gas which I should be reimbursed for. About $150.00 dollars. U-Haul corporate clean up your act.

Jerry Sheets 
Rating:
5.0

Customer did not leave a comment.

Travis Smith 
Rating:
5.0

The woman who helped me at Andersons was awesome. The truck did well. Was pleased.

Darla Seebauer 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Chapa 
Rating:
5.0

The brakes were rough,grinded alot.

Nathan Davis 
Rating:
5.0

Customer did not leave a comment.

Kelly Forkner 
Rating:
5.0

N/A

Richard Day 
Rating:
5.0

Customer did not leave a comment.

Patricia Speer 
Rating:
5.0

There was a can left in feo t and the truck needs some major maintenance

Jennifer Sproles 
Rating:
1.0

They made give a second contact name and number and then called my wife to ask if she knew me and asked her if she knew that I was renting a trailer. It was like I was treated like a 16 year old kid.

Lyle Campbell 
Rating:
5.0

Customer did not leave a comment.

Lake Lambert 
Rating:
5.0

The new tow dollies are well built and easy to use. The addition of the surge brakes are a big plus. Great experience!

James Binzer 
Rating:
5.0

Customer did not leave a comment.

Kristy Bowen 
Rating:
4.0

Picking up and dropping off was very easy and simple !

Jared Aldridge 
Rating:
3.0

The 24/7 was a complete nightmare. Spent over an hour on the website and phone trying to get help. At one point we held for 13 minutes before the voicemail picked up to say no one was available to help. Please don’t offer this service if you not available to have reliable customer service. This experience was a nightmare and after waiting over an hour at the lot when we finally got someone they offered us an extra 1/2 hour. What a joke.

William Hayden 
Rating:
3.0

Have the key outside in the lock box and ready. Have the furniture pads and dolly in the truck as requested and paid for. The only reason I gave an average rating rather than poor is because the owner came to the site within 10 minutes after she was contacted.

Amanda Johnson 
Rating:
5.0

Customer did not leave a comment.

Kelly Forkner 
Rating:
4.0

Customer did not leave a comment.

Leslie Grigsby 
Rating:
5.0

Had to get a trailer brought in, but it was there when I needed it.

Kelly Forkner 
Rating:
5.0

Nothing. Everyone and everything went Flawless from start to finish. They made my move to my new home a lot easier. Thank all of you very much!!

Daniel Kauffman 
Rating:
4.0

Customer did not leave a comment.

Kevin Wood 
Rating:
5.0

N/A

Kurt yourkovik 
Rating:
5.0

Customer did not leave a comment.

Brian Rucker 
Rating:
4.0

Customer did not leave a comment.

Nathan Davis 
Rating:
5.0

Customer did not leave a comment.

FRANCINE SCHWARTZ 
Rating:
1.0

Stop fleecing customers! I'll never deal with uhaul again

STEVE WILLIAMSON 
Rating:
5.0

Very friendly and great service!

DUANE CIESLINSKI 
Rating:
5.0

Customer did not leave a comment.

mike hallas 
Rating:
5.0

They are always helpful.

Robert Hite 
Rating:
5.0

A TOTALLY FABULOUS EXPERIANCE, LIKE NO OTHER....FANTASTIC !!!!

Melissa A. Jones 
Rating:
5.0

Staff at Andersons was friendly and helpful

Susan Wieging 
Rating:
5.0

Customer did not leave a comment.

Randy Smith 
Rating:
5.0

Customer did not leave a comment.

Richard Geglein 
Rating:
4.0

Customer did not leave a comment.

Sean ONeill 
Rating:
5.0

Customer did not leave a comment.

Danny Walls 
Rating:
5.0

Customer did not leave a comment.

Tammy Consley 
Rating:
2.0

Customer did not leave a comment.

Tyler morrow 
Rating:
5.0

Customer did not leave a comment.

MAURICE DUGGAN 
Rating:
4.0

Everything was great, very professional... but it was the first time I had a rental agency need to phone a personal acquaintance to verify that I actually exist, plus have my picture taken in front of the vehicle as a requirement for rental. Perhaps this is more of a commentary on the sad state of what agencies need to do to protect their assets these days, but having been a U-Haul customer in the past, I was very surprised to learn about these policies upon arrival. It doesn't convey much of a sense of trust in the customer -- although perhaps this location has had very bad experiences with vehicular theft, which is unfortunate (in other words, maybe their customers haven't been trustworthy). Not sure what to suggest as a solution. That should in no way dissuade anyone from using this location -- service was excellent, van was great, and I would absolutely use them again -- just be aware of the policies! :D

Michael Fortunato 
Rating:
5.0

Customer did not leave a comment.

Maria Garcia 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Chapa 
Rating:
5.0

Customer did not leave a comment.

Dustin Turner 
Rating:
5.0

Nice big location and very friendly

Stephanie Lebline 
Rating:
5.0

Keep Anderson’s personnel—They are wonderful to work with on Rentals! We had a great experience!

Jerry OWENS 
Rating:
5.0

Customer did not leave a comment.

Susan Neuendorf 
Rating:
4.0

I dropped the Uhal off of the night of the 18th around 10:30 P.M. where it needed to be dropped off at

Scott Craig 
Rating:
5.0

Customer did not leave a comment.

Anne Andreasen 
Rating:
5.0

Customer did not leave a comment.

Jessica Starrett 
Rating:
4.0

Have more direction as to where to drop off equipment.

Samantha Markin 
Rating:
5.0

Customer did not leave a comment.

Dave Ommen 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

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