Comentarios de los clientes para Anderson Lock Storage LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Anderson Lock Storage LLC

Clasificación general:

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Andrea W.
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Have the added equipment (dolly, furniture pads) already in the truck.

lyle R.
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Email instructions for the pickup were changed 3 times. I wasn't sure where I was picking up the trailer. Never received the "courtesy call" from U Haul.

Lawrence H.
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Outstanding service - Thank you

BRIAN B.
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Had to get an alternative drop off location as the original drop off location on the contract DID NOT EXIST. It was A FIELD OF GRASS. The telephone number went straight to voicemail. In the middle of nowhere with my family at night and sent there was EXTREMELY INCONVENIENT. Spent a long time there on hold for customer service. Finally got an alternative drop off location. Should have left it in the field of grass.

Joseph M.
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El cliente no dejó un comentario.

Dusty W.
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We ordered an appliance dolly along with a moving truck, but when we got the truck the dolly wasn't in there. We called and they said the one they had wasn't available that's why we didn't receive it. They never told us it wasn't available to use, then they continued to try and charge me for it.

April P.
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El cliente no dejó un comentario.

Charlie W.
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The lady who opened the office on Saturday, 8/22/2020, didn't arrive until 9:15, which is 15 minutes after the office was supposed to have opened. She acted as if either she had overslept or she had to cover for a coworker who called in sick at the last minute. Furthermore, I forgot to ask her about getting the furniture pads, which I ended up not needing after all, but paid for just the same. I don't know if there's a way to get a $5 refund since I didn't get them. (If not, it's not that big of a deal.) Plus, since I was in a hurry, and since there were other customers in line behind me, I just wanted to leave as soon as I could. As far as the truck is concerned, it's a good thing that I don't have severe allergies or asthma because the cab wreaked of cigarette smoke. Also, the rear rolling door had a tendency of getting stuck from time to time, requiring us to apply a great deal of force when pushing it up or pulling it down. The truck drove with no problem though.

Kenneth H.
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El cliente no dejó un comentario.

Joshua S.
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El cliente no dejó un comentario.

Christopher T.
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Lady showed up over 2 hours late. Other people that were waiting ended up leaving without picking up their rental. She added the insurance to the auto Transport which I did not want or was asked if I wanted it. She was super slow like it was her first day and didn't understand what she was doing. If I wasn't pressed to get the auto transport that day I would have rented it from another location.

gary P.
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El cliente no dejó un comentario.

Andrea W.
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El cliente no dejó un comentario.

Sharon W.
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First and foremost, the Customer Service team at this location was great! Unfortunately, the parking is extremely “tight” which is a deal breaker as to returning a truck. $999”8'i

Mark H.
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El cliente no dejó un comentario.

Jerry S.
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El cliente no dejó un comentario.

Clarence W.
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El cliente no dejó un comentario.

LORIE D.
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El cliente no dejó un comentario.

Robin T.
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El cliente no dejó un comentario.

stacey B.
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El cliente no dejó un comentario.

Kip G.
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this location was good - however our reservation was made for another location in Anderson (stowaway self storage) - i had a confirmation email and had already checked in on line to find NO 5x8 cargo trailer on lot when arrived. my reservation (25461656) was not one of those with no guarantee... I've learned not to do that. So it was valuable time lost when we had to drive to this site for the trailer. it would have been nice for the person at Stowaway to call us - instead of greeting us w/ "I'm not sure why you are here - is saw your reservation but we don't have a 5x8)

Kimberly R.
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El cliente no dejó un comentario.

John C.
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There was a jar of PBJ and half a loaf bread inside passenger s door. We left it thinking it was someone's there! Lol

Brian G.
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The manager is the nicest person EVER! Love her.

Cachemia S.
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The young lady at the U-Haul repik tup or trailer was very helpful made sure all the equipment worked and we had no problems this time thank goodness for her and her U-Haul company I do appreciate it thank you

April P.
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El cliente no dejó un comentario.

Kali R.
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El cliente no dejó un comentario.

Ti' Angela M.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

April P.
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Keep good customer service.

Michael C.
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El cliente no dejó un comentario.

Fabio C.
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Equipment well maintained, but due to park where the truck was parked and some rain a day before, the cabinet had some dusty and ground.

Rajon S.
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El cliente no dejó un comentario.

William D.
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El cliente no dejó un comentario.

DAVID G.
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Rental process took too long - printer wouldn't print, had to take a picture of the rental contract with my phone . . .

Karen B.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

Timothy K.
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El cliente no dejó un comentario.

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