Customer Reviews for Anderson Island General Store LLC
(U-Haul Neighborhood Dealer)

137 reviews

10202 Eckenstam Johnson Rd   Anderson Island, WA 98303

(253) 358-2338

Office Hours

  • Mon-Sun: 8 am–6 pm

Services at this Location:

Contact Us

(253) 358-2338

10202 Eckenstam Johnson Rd
Anderson Island, WA 98303

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–6 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Anderson Island location is the best.

Susan Goforth 
Rating:
4.0

Customer did not leave a comment.

Wayne Bridges 
Rating:
5.0

Anderson Island UHaul has been more than accommodating and I cannot recommend them enough.

Timothy Brown 
Rating:
5.0

Customer did not leave a comment.

bobbie lindsaay 
Rating:
5.0

Customer did not leave a comment.

Donny Oluokun 
Rating:
1.0

Customer did not leave a comment.

Glenn Kasman 
Rating:
4.0

Customer did not leave a comment.

Kevin Foerstler 
Rating:
5.0

Perfect location and trick for what we needed!

Rick Willard 
Rating:
5.0

Customer did not leave a comment.

Sarah Jahn 
Rating:
5.0

Customer did not leave a comment.

Timothy Brown 
Rating:
5.0

Customer did not leave a comment.

Daniel Stevenson 
Rating:
1.0

I drove 6 miles and then was told to fill the tank to Full before returning the truck, which I did and the truck took 6 GALLONS of gas, $35.90 in gas to drive 6 miles. I need a refund for clearly the gas tank reading, though said "Full" when I rented the truck, had more than 6 gallons of room in the tank, so "Full" is very squishy. I immediately turned around, as the store the Uhaul is in sold me the gas, said I had to take it up with you. I have been ripped off and need a refund for it is high-robbery to charge me a gallon a gas per mile. Your fuel tank is faulty.

Susan Goforth 
Rating:
5.0

Very professional and helpful.

Robertl Coonjr 
Rating:
5.0

Love the experienc

Elizabeth Scallon 
Rating:
5.0

Customer did not leave a comment.

CHAD JUSTICE 
Rating:
3.0

Customer did not leave a comment.

Tim Gacioch 
Rating:
5.0

Customer did not leave a comment.

JOHN BUEHLER 
Rating:
5.0

More great people

LARRY NELSON 
Rating:
5.0

Earlier drop off times on Sundays.

JAMES SHEPPARD 
Rating:
5.0

I thought I had checked it out on line it still took a long time to get it checked out.

Linda Lippens 
Rating:
5.0

Awesome People helped us Quickly.

James Duma 
Rating:
5.0

You all did your best and I appreciate it.

Lora Johnson 
Rating:
5.0

Customer did not leave a comment.

kathy martin 
Rating:
5.0

Customer did not leave a comment.

John Buehler 
Rating:
4.0

Customer did not leave a comment.

John Buehler 
Rating:
4.0

Customer did not leave a comment.

RICHARD PHILLIPS 
Rating:
5.0

Very convenient.

Marian Clough 
Rating:
5.0

Customer did not leave a comment.

WAYNE WOODBRIDGE 
Rating:
5.0

Very pleased with vehicle and customer service of vendor.

Brad Rex 
Rating:
5.0

Customer did not leave a comment.

Raymond Roeder 
Rating:
5.0

Great people and ready to help.

LEWIS DAVIDSON 
Rating:
5.0

Customer did not leave a comment.

LEWIS DAVIDSON 
Rating:
5.0

Customer did not leave a comment.

Laura Towers 
Rating:
5.0

Friendly, helpful staff!

Robert Gerstlauer 
Rating:
4.0

The truck was clean but smelled strange inside the cab.

Ted Nussbaum 
Rating:
4.0

Customer did not leave a comment.

NICOLE LORET GAUMONT 
Rating:
5.0

Customer did not leave a comment.

Neil Haglund 
Rating:
3.0

I will never use uhaul again I would burn everything I own first nothing against the individual locations the company as a whole seriously dropped the ball in a HUGE way they cost us lost wages extra expenses Huge amounts of stress and frustration to have them treat us like we were in the wrong

Glenn Lousignont 
Rating:
5.0

Excellent services for the island

Steven Herrmann 
Rating:
5.0

Customer did not leave a comment.

Sean Griffin 
Rating:
5.0

Customer did not leave a comment.

bob iverson 
Rating:
5.0

Customer did not leave a comment.

David Durette 
Rating:
5.0

Customer did not leave a comment.

Robert Friend 
Rating:
5.0

Your website system takes to long to process..

Christopher Frye 
Rating:
4.0

Customer did not leave a comment.

John King 
Rating:
5.0

Convenient and cost-effective service

Jim Singer 
Rating:
5.0

Customer did not leave a comment.

Kevin Foerstler 
Rating:
5.0

Customer did not leave a comment.

Mike Paino 
Rating:
5.0

Customer did not leave a comment.

bob iverson 
Rating:
5.0

Customer did not leave a comment.

margie FOGAL 
Rating:
5.0

Customer did not leave a comment.

Kevin Foerstler 
Rating:
5.0

Fast, efficient, friendly

Gilbert Lamb 
Rating:
4.0

They were friendly and helpful

Kyle Nelson 
Rating:
5.0

Customer did not leave a comment.

DAVID kIRKLAND 
Rating:
5.0

Customer did not leave a comment.

SIMONA MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Anthony Guevara 
Rating:
5.0

Nothing, exceeded expectations...

Gill Lamb 
Rating:
5.0

Your computer program for checking in takes forever. Needs to be streamlined.

Jerry Bausman 
Rating:
5.0

The anderson island team are great! Everything went so smooth and when we needed to make a small change, they took care of it immediately. 5 stars!

Gary Kinzner 
Rating:
5.0

Customer did not leave a comment.

william mcphail 
Rating:
3.0

The truck leaked water into Grandma’s Attic. Several boxes we’re partially wet on bottom and sides. I used bubble wrap for most of my things. A couple of mats for artwork were ruined.

susan coles 
Rating:
3.0

Customer did not leave a comment.

Gary Purcell 
Rating:
5.0

Good service.

William Hodge 
Rating:
4.0

Customer did not leave a comment.

Murry Stewart 
Rating:
5.0

Customer did not leave a comment.

Don Dutcher 
Rating:
5.0

Nothing. Keep doing what you're doing.

Walter Plevancic 
Rating:
5.0

Customer did not leave a comment.

Don Dutcher 
Rating:
5.0

Customer did not leave a comment.

Eve Vodden Thornton 
Rating:
5.0

All went perfectly. Thank you.

Patty Jo Vollrath 
Rating:
1.0

I was ready to pick up the trailer in Auburn at 10 am and received a phone call after 9 am that the only 6' by 12' trailer available was at the U-haul on Anderson Island. I agreed to drive the extra 24 miles each way so that I could start packing the trailer that day. She would credit my card $50 for the inconvenience and $50 for the ferry ride across to the island. We had to wait in line for over an hour before we could cross. We arrived at the location to find their computer was slow and hence another delay. Once we secured the trailer we learned the taillight adapter was the wrong size. She did not have the correct one available to purchase and suggested we stop by O'Reilley's and pick one up once we reached the mainland. An additional $19.00 charge. The next ferry run was at 3 pm, we had time to eat lunch and wait in line for 2 more hours. We were ready to board when the captain alerted us that he would not let us board because the tide was out and the trailer was too low to cross. We would need to catch the 5 pm ferry. This little jaunt ended up taking an entire day and we did not get back to my residence until 7 pm. This set me back a day to load the trailer since we were slated to pull the trailer to California early Saturday morning. I kept calling U-Haul to see if another trailer was available because we kept running into roadblocks and kept getting detained. They assured me that Anderson Island had the only size. If I would have known on Tuesday when I secured the trailer that the trailer was not going to be at the Auburn location or King County, I would not have booked with U-Haul and would have rented through another outfit. My time and gas was worth more than a $50 discount

BARRY FALL 
Rating:
5.0

Customer did not leave a comment.

Shane White 
Rating:
5.0

Customer did not leave a comment.

robert graham 
Rating:
2.0

Customer did not leave a comment.

Harry Tipple 
Rating:
4.0

good experience

Ted Nussbaum 
Rating:
5.0

Convenient, fast and friendly.

Philip Ronning 
Rating:
5.0

Customer did not leave a comment.

Philip Ronning 
Rating:
5.0

Customer did not leave a comment.

Virginia Cummings 
Rating:
3.0

Customer did not leave a comment.

Kym Clark 
Rating:
5.0

Customer did not leave a comment.

Sutton Stephens 
Rating:
5.0

Customer did not leave a comment.

Matthew Sursely 
Rating:
5.0

Customer did not leave a comment.

Arnette Jackson 
Rating:
5.0

Customer did not leave a comment.

daniel danch 
Rating:
5.0

I called the day before pick-up and found that to be very helpful. Anderson Island General Store worked hard to help me and I really appreciate their service.

Terry Forslund 
Rating:
4.0

Customer did not leave a comment.

Sharelle Smith 
Rating:
5.0

Great experience!

Richard Kirkman 
Rating:
5.0

Customer did not leave a comment.

CHUCK HINDS 
Rating:
5.0

Great People !!!

Michael LeMott 
Rating:
5.0

It's great to have a location on our island

Jan Willette 
Rating:
5.0

Great option, strongly recommended!

Jerry Hines 
Rating:
5.0

Perfect in every way.

William Harlow 
Rating:
5.0

Customer did not leave a comment.

Trina Fischer 
Rating:
5.0

The staff on Anderson Island is excellent

Michael Fotheringill 
Rating:
4.0

Customer did not leave a comment.

William Harlow 
Rating:
2.0

There was no Thankyou for renting U-Haul trailer, Also after renting on-line, I still had to give a lot of information again to the Lady. Shouldn't have to.

stewart ekstrom 
Rating:
5.0

Customer did not leave a comment.

Marc Gaspard 
Rating:
5.0

Customer did not leave a comment.

Rick Willard 
Rating:
5.0

Customer did not leave a comment.

Wendy Wyman 
Rating:
5.0

Need Appliance dollies with straps.

Andrew Knudson 
Rating:
5.0

Already recommended to a friend.

Andrew Knudson 
Rating:
5.0

Customer did not leave a comment.

Dana Gerstlauer 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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