El cliente no dejó un comentario.Felix T.
Customer Reviews for Anaheim Postal Place
(Distribuidor de U-Haul del vecindario)
Anaheim, CA 92801
(On Magnolia just south of Crescent next to the Express Car Wash)
Services at this Location:
- Lun. - vie.: 11 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: 10 a. m. - 2 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.SANTIAGO A.
Servicio al clienteJUSTIN S.
Do not change location and times for pick-up. This was a HUGE set back on my loading and the movers. I hired movers for 8am based on picking up my trailer at 7am and had to load the trailer by myself. When i spoke to the gal on the phone she could offer no discount for the inconvenience. VERY RUDE.Lisa S.
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.BASHIR K.
Great customer service, well organizedTESTI B.
Please have a furniture dolly available.Krista W.
This location made it very easy to do business with and the 15' van ran great.JIM V.
No one was even there. Shop was closed even though service hours had it as open. A lot of homeless in the area. When on the phone with a customer service rep to sort it all out, I kept getting approached by homeless.Andrew F.
El cliente no dejó un comentario.Mariateresa J.
The works there is a very good behavior manMohammad N.
Good customer service keep it up.Daniel A.
The service was great and the service man was well trained and knows how to treat customers. I was well treated, no doubt about it.MARK K.
Open on time I was there to pickup my truck appoinment was 10:00am stire opened 10:05 guy open store rushing in process not good cusomer service there were 5 cusomers was waiting outside Please open store on time . GraciasMOBIN N.
El cliente no dejó un comentario.Nelson R.
El cliente no dejó un comentario.inder S.
El cliente no dejó un comentario.Clifford B.
Many things wrong with the truck. Padlock was broken, no windshield wiper blades.Jeffrey K.
Vendor was not attentive and has too many different businesses out of this location. The horn didn't work The driver side windshield wiper was missing. Almost side swiped a semi when I turned on the windshield sprayers and couldn't wipe the driver side. I told the owner of the shop and said I should have checked for that first. Am I supposed to check under the hood to see of the brake lines weren't cut? Wow.tony O.
It took over an hour to get the truck. When I had done the laeg work before the night before. The gas tank was not filled.Jesus G.
Fast efficient good guy to work with. Thanks Omar!Lindsey C.
50 miles + 29,90 truck = almost 80$ but he charge me 120 total bad customer service and not friendlyYassine H.
El cliente no dejó un comentario.Jessica S.
Everything was great. Just need to have a/c when its hot out.Amjad A.
no air conditioning in truck on a 100 degree day.Mike W.
Customer service was great. Quick and easy. Only thing I would change will be there hours. But we made it work.ATHANASIA T.
El cliente no dejó un comentario.shana O.
Great guys to work with. I rent a lot of trucks and these guys make it as seem-less as possible. Thanks Omar!!Lindsey C.
El cliente no dejó un comentario.Benjamin Z.
El cliente no dejó un comentario.Steve E.
Charged the correct miles to the customers ,because you charged me more miles than i drove.ALEJANDRO A.
El cliente no dejó un comentario.Jocelyn L.
Great customer service. Thanks omarelias H.
El cliente no dejó un comentario.Mike K.
They said I lost the trailer and Dolly when I returned it thank God I took pictures of me returning time stamped. Then they charge me for two days when I didn't even have it for 24 hours.Dana B.
owner told me if i returned the ruck for the weekend (since he needed it for another rental) I would be able to rentit the following day. I returned to and when I went to pick it up he said it was not available and that I should of had booked it. He relayed no such thing at the moment he asked me to return the truck. it affects my business and the credibility I have with the establishmentJesus J.
The people at this location were very helpful and very nice. The van I rented was very clean spacious and seemed mechanically sound. I would definitely use them again. Price is decent.Angel V.
returning the rental was a lil confusionBINH T.
I am frustrated with u-haul the company not this location. I would not recommend U-Haul at any location to anyone. On the day I was to pick up my U-Haul my location was changed TWICE!! Which led to an extra hour round trip drive to pick up my U-Haul. Then they changed the size of the truck from fifteen feet to twenty feet, I had requested a 15 foot truck two weeks in advance. Finally, a moving company was booked for me, only for that moving company to call me and tell me that they were not available for booking on that day. Add in about 40 minutes in total being on hold, and it was a rotten experience and you have just lost a once loyal customerMatthew A.
The ONLY Employee working the office seemed very inexperienced at receiving truck returns, as well as dealing with previous customer issues. Initially he couldn't find my reservation; I provided him a copy of my contract to assist him, and after some time was finally able to locate.BEN Q.
El cliente no dejó un comentario.samuel K.
I enjoy and will certainly recommend this location to family and friend due to the caring this location provide to their customers. A very real neighborhood location to do business.ernesto G.
El cliente no dejó un comentario.Sobhi H.
El cliente no dejó un comentario.Yu-Fen C.
El cliente no dejó un comentario.Ana M.
Great service!!Lindsey C.
The owner was running in late and the store was dirtyAngelica R.
El cliente no dejó un comentario.ARNOLDO R.
Wasn't cleaned at all, pretty disgusted by the look on the inside.. garbage was left inside and you could see spilled stuff in the back. No effort left to clean.. won't ever go back.robert B.
Truck needs to be clean and readyMARIA E.
El cliente no dejó un comentario.Danette T.
El cliente no dejó un comentario.lisa D.
This location is very good, I'm always Rent the U Haul truck from them. Nice people out there, very nice! GraciasROBBY P.
When customer make reservations fir pick up have the vehicle ready for pickup on there time to pick up, in stead of ,,haven them wait, and wait, and wait, as if the customer not standing there,BRENDA G.
I reserved a 24hour rental. From 4pm Friday to 4pm Saturday. But when I get to the pick up location. The receptionist tells me that I have to drop it off by 1pm because he has someone else picking it up. I told him I'll try my best to bring it at 1pm. I have a lot of stuff to move that's why I requested 24hours. But he told me if you are late past 1pm. You will be charged $50 late fee. The truck also smelled like cigarettes the whole time. Unacceptable.Vicnet P.
Randy the supervisor had to come out and replace straps and other components to the dolly trailer. My husbands appointment time was at 11 and didn't leave until almost 2 ! The owner of the U-Haul said the trailer was fine to take the way it was it would have put my husband and sons life in danger if the tried to move the car like that ! He was an irresponsible owner and should not be renting U-Haul products to anyone!!! Luckily my husband argues with him that it wasn't ok and to get a supervisor there and the supervisor also agreed was absolutely not safe ! Won't be renting from this location again and no one else should either ! Thank you to the supervisor who helped my husband.Heath G.
Speed up the check in process somehow.Liana K.
El cliente no dejó un comentario.Alfredo B.
Good costumer serviceboris M.
El cliente no dejó un comentario.Cliff P.
The owner was very understanding about my issues. I had filled the gas tank and told in Santa Maria how large the tank was and what mileage was . When I arrived at my location I had over half a tank . The co. Here gave me a credit. ThxGayle R.
El cliente no dejó un comentario.glenn H.
Clean inside the cabs of the trucks.Paul L.
Excellent serviceDaniel T.
Thank you for good service!Steven H.
El cliente no dejó un comentario.PAUL A.
El cliente no dejó un comentario.pascaual M.
El cliente no dejó un comentario.BIANCA S.
El cliente no dejó un comentario.martin M.
Very professional and great manager and location. Highly recommended storedany A.
Don't send not mail threats to jack up the price mid rental. Add stickers in damaged areas so customer doesn't have to waste time on this. Or just fix the messed up equipment. Also Google maps sent me to 2 vacant lots before I found this one. Might want to sort that out too.keith O.
El cliente no dejó un comentario.Gabriel K.
El cliente no dejó un comentario.Cynthia C.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.BERENDETTE M.
El cliente no dejó un comentario.omar H.
El cliente no dejó un comentario.Edward H.
Great service every time I go in!lindsey C.
El cliente no dejó un comentario.chris N.
El cliente no dejó un comentario.ALEXANDER I.
El cliente no dejó un comentario.ALEXANDER I.
El cliente no dejó un comentario.Mark F.
El cliente no dejó un comentario.joseph S.
The website need to be clear. You rental agreement is farmed out to a person who runs 3 trucks and not the actual company. First location didnt have my truck, second place wasnt open till later, so my move day was late.James B.
Nothing, they went out of their way to help me.Tim H.
Cargo space was filthy.Adolfo C.
El cliente no dejó un comentario.TINA T.
The customer service was very good, we went over all truck details and the agreement. I have recommended them to a friend who is moving soon.Tim H.
Not a thing at this location.BRIAN C.
Keep up the good worksRosbel Palma P.
They didn't want to help hook up the trailer they said it was a 20 dollar charge to hook up the trailerscott L.
Everything was great nothing to improveMARIO V.
Check all trucks before signing them out.Santos R.
Everything was perfect, the drop off was seamless and easy. I dropped off after hours and everything went easy.Oreste Z.
Very friendly, helpful and quickJose D.
El cliente no dejó un comentario.David K.
Called ahead to verify after hours drop off. The representative was very friendly and helpful.Kerry S.
Very friendly owner. Will definitely come back to this location.Itzel N.