Customer did not leave a comment.
Reza H
Customer Reviews for Anaheim Postal Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I went in to return the van I was informed that it was reported stolen all day. Apparently they gave me the wrong Van. This was a bit unsettling. The agent assured me it was a mistake from their part and that they will resolve the issue. Later in the evening I noticed I have had two missed calls from them. I called the number back to see why they were calling, again the agent assured me that I need not worry about anything , they took care of everything
farhad uDude running the show was great
Blake BImprove the online check-in process. I received confirmation that it was received but when I to get my rental, the form still had to be completed.
Pearl MI'm happy with it
ASHRAF SI cannot imagine anything more. Truck was clean and running excellent. They had the extra equipment I needed to help the move. Service was helpful. Have used this office before and will continue to rent from this Location
Mary GThere was literally a crack pipe left in the haul when we got it. I have pictures if you need them. We cleaned it out and threw it away, but I think the haul should've been inspected before giving it to another person.
Kayla HYou're doing well! Keep it up!
ELLISTON SI was recommended by my granddaughter there were no issues glad to have rented the truck from you . We will definitely recommend your company.
Cynthia MAll was perfect
KHALID AVvbvb
Juan CBest customer service. Very polite manner
HAILE TMurad and omar provided excellent customer Service.
Oscar NCar condition and cleaning is not satisfied ~
Bora KVery smooth and quick process
Miguel PThe guy in charge when I return the equipment said everything was okay I gave him the lock and then calls me saying i didn’t return the called poor service rude customer service.
LIZBETH CThey were very nice and helpful
Veronica PFuel was low compared to the docs that was given to me.
MILLARD PEverything was perfect 👍 friendly knowledgeable customer service. Truck ran perfect and clean .
TINA BOpen the shop on time.
Hai NKeep doing what you're doing. Friendly service and great equipment!
Daniel KQuick & easy process. Friendly too.
lily tOne of the best experiences in rental business.
MERDAD BOwner and manager of UHaul is excellent. Omar is amazing. Definitely coming back here and not the Santa Ana location on Harbor. The Santa Ana location gave me a reservation but when I showed up told me that the truck was broken. When was I supposed to be notified. Horrible. But this Anaheim location when they said they have a truck they have it. Thanks Omar. Don’t ever go to the Santa Ana harbor location.
Jericho AThe dolly and the blankets were not in the Truck when I picked the truck up with the app. I had to return later to get them. The app worked very poorly. I had to redo some steps 5-6 times before they worked.
CLAUDE Sfriendly staff
regina gThere was a tire issue however the employee made sure and addressed the issue.
Jason LMy reservation for the vehicle was at 8am and the shop did not open till 11am. They allowed me to have the vehicle for longer because of the inconvenience, but I wish it wasn't listed as available at 8am to begin with. It messed up my schedule. Also, I did not sign up for the $14 insurance and I was charged for it anyway. Also, the vehicle was in bad shape, not clean, and I'm pretty sure it needed a service repair because the engine was making a loud noise that seemed dangerous
Sarah PGood customer service
jeremy aThe employee at this location was extremely because of Prem Kumari and gave us a some what dirty van then said he was going to charge my son after his use. F this location! Will not return!
Jayden GIt was easy as pie. I was content with the deal. No complaints. Salesperson was VERY competent in providing the truck rental and in checking me out at the time I returned the truck. Good Job!
Jerry HThe back end of the pickup was filled with trash and pillows. Someone has been sleeping in the back end. I had to climb and clean it out before using it which was not good. Otherwise, the pickup was in good working order, but should have been cleaned before hand.
EDWIN SGood service thank you
john hMurad was really kind!
Judy Twas NOT happy about being charged for 1.7 gallons of gas on the vehicle when I drove only eight (8) miles. No vehicle that size gets that poor of a gas mileage. Other than that I was very satisfied with the company.
Marlon BToo far from current location, & charged the extra mileage to pickup required equipment.
Trung DI always reguarded Uhaul as a #1 company
Rosie DVery professional.
David JNothing for me he is a customer service help me fast
Silvia SVery nice staff and flexible
Long TEverything was excellent! Thank you!
John CExcellent service. Very courteous and followed up With me throughout the transaction. Would definitely recommend this location and plan to return next weekend
Mark DExcellent customer service thank you!!
Samuel KThis location was great. Omar was
Brandon HGreat customer service
ZEYAD ZVery pleased with the courtesy and great customer service. Highly recommend 👌.
rossie pQuick and easy, thank you!
Michelle T👍
Benjamin RThe service was fast, friendly and professional.
Curtis MThis was a very cool older gentleman and has experience in sales and service .
Damian BExcellent customer service thank you
Samuel KThe service at this location was awesome! Very friendly, professional, quick and efficient. Definitely recommend to others.
CHRISTOPHER FKeep up the good work
William RCustomer service was really good friendly and helpful truck was almost new, only 4000 miles Very nice to drive thanks u haul for a great experience
RAMON GNothings at all ,excellent customer service professional staff thank you!
najeh IYou rock! Always friendly and efficient. Thank You!
Michael WKind and great customer service.
David CI gave my credit card information but my kids had to pay because they were the ones picking up truck. It would have been appreciated if I was told at time of reservation & not have to through e-mail later
Colleen Gcheck in took 25 minutes
Vania TThey overcharged me. Don't rent from here
Meiying CCustomer service was very great and I will always recommend this location.
Raul REverything went smoothly.
CLAUDE SThe location service was great! What wasnt great was u-haul called me to change pick up locations. She said it was just down the street but it took me an hour to get to. Didnt appreciate that at all.
Lisa SThe agent went extra beyond to help me and facilitate. He made my move so smooth. Thank you Omar
Dawit OVery smooth rental. Staff was very courteous. Busy location.
Jo AThe owner of the facility is a gentleman. Very kind and helpful. Much appreciated. Please recognize him.
Christian E