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Jacqueline R
Customer Reviews for Ample Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the good work.
Antonia BCustomer service was great, friendly, & very helpful to a women who never rented before!
Khalia sThis was the easiest of many rentals due to the two gentlemen who helped me. They shared with me the empty tank refill discount which I took advantage of and it saved me a few dollars. Just thought the customer service at this location was outstanding! Thanks, guys!
Paul HThe vehicle was clean but it had a smell that was hard to describe. As soon as I opened the doors it was bad.
Edna RFront desk guy was very nice and helpful
Cassandra RI also wanted a dolly and a roller, but roller wasn't available, only a small dolly. It worked out well, but I ordered it well in advance so it could have been there.
Ivana MN/A
Corey GI utilized a dodge van for 2 days and 400 miles. Absolutely, a supervehicle for room, maneuver ability, access and comfort. This all arown best rental van and the Staff at Ample Storage Arlington boulevard Greenville, NC. are both outstanding and a top notch operation. My recommendation and opinion; utilize this location for your U-haul needs. Thank you again E!
David LNothing
lynnette CSelf drop off was convenient however the drop off box was hard to locate.
John HPeople at this location were very nice and helpful. Thanks again.
Daniel RWe were initially going to pick up here, but then we were sent to another location. When we got to the other location, the truck was not there. Then we learned the truck was back at the original location. Then we had to go to the original location. We were on a time crunch and were trying to get the truck on time before the weather and the back tracking made it more difficult.
Kimberly JThe staff was very helpful in booking this reservation with me. I have been a customer for many years and appreciated the assistance of rental for a truck. Thank you to the staff.
CAROL TNothing
Nephia CStaff were so helpful. Thank you so much.
CAROL TGas
LATONYA PAll the staff are helpful and nice. They were very helpful with my truck needs for several trips I planned. Today's rental went well. Thank you for all the assistance in my rental today.
CAROL TI lovvvve the business. Everyone was so friendly and nice. I would truly go again. And I would recommend everyone.
Tasha SThe representative was very courteous and responsive.
John TAllow dolly to be added with the fee .
Kim SNone
Brandi MEXCELLENT CUSTOMER SERVICE!!
Derrick WEverything was perfect! The staff there is pleasant and patient! My experience was so easy and hassle free!
Melody JVery professional and efficient plus plenty of courtesy
Gregorio MOut of all of the U-Haul‘s I’ve rented which has been in the hundreds. This was the best place with the best customer service most accommodating clean truck absolutely an amazing place if I ever come to North Carolina again I will make sure I rent from here.
Kathy FGood customer service. Fast and easy!
Greta LCustomer service was excellent and fast!
Catherine OStraff friiendly, knowledgable and helpful. Equipment worked great.
Yvonne AI got a cargo van.UT. had less than 1/4 if gas in it. I put $60 of gas in it, drove 100 miles and it was still above 1/2 tank if gas. Some cars can't do that.
John DThe customer service was amazing, great energy, very helpful
Santana CThe staff were wonderful and very helpful and friendly and very informative and professional and I truly thank you
MARIBEL IExcellent customer service! Quick and friendly.
Robert FVery professional and efficient
Jean-Luc SThe truck was a complete ragged crap and I can just put gas in it and the gas light would come right back on in literally 10 mins if that. It has to be some kind of gas leak or it been rigged to get more money out of you. And the wipers didn't work good at all. You in serious danger driving it in the rain I couldn't even see while driving and when I was going to extend it another day the guy from actual U-Haul company threatened to call the cops on me and report the U-Haul stolen instead of calling me and ASKING ME IF I WANT TO EXTEND IT ANOTHER DAY!!!! THEN PROCEEDED TO TRY TO CHARGE MY CARD PRIOR TO THREATENING ME!!! AND IF HIS SORRY A** ACTUALLY CALLED FIRST I WOULD HAVE PAID IT RIGHT THEN FOR ANOTHER DAY WHICH I HAVE PROOF OF. AND I RETURNED IT WITH JUST THE SAME AMOUNT IF GAS THAT WAS IN IT BUT YET TRIED TO CHARGE ME ALMOST 200 FOR MILAGE AND GAS AS WELL WHEN I HAVENT EVEN GONE FAR ONLY WENT ABOUT A MILE UP THE ROAD AND THAT WITH ALREADY PAYING 20 MILES TO BEGIN WITH. I TRULY BELIEVE YALL DID SOMETHING TO MAKE THE MILAGE SPEED UP AS WELL SO YALL CAN RIP PEOPLE OFF!!! AND ON TOP IF IT I GOT OVER CHARGED TO BEGIN WITH CAUSE I Didn't REALIZE IT TILL AFTER I LEFT I BOOKED IT FOR 2DAYS TO BEGIN WITH WHICH WAS SUPPOSE TO COME TO $90 WITH TAX INCLUDING USING A DOLLY AND I HAD TO PAY OVER $120 TO GET IT... THE ONLY REASON I DIDN'T REALIZE I GOT OVER CHARGED TO BEGIN WITH WAS SOMEONE ELSE BOOKED IT FOR ME CAUSE I WAS AT WORK!!!! AND IF U-HAUL NOT THE ONE WHO OVER CHARGED ME THAN IT WAS DAVID FROM AMPLE STORAGE WHO DID IT WHICH IDGAF IF IT WAS HIM OR U-HAUL EITHER WAY YALL WAS WRONG AND YALL SOME HOW GOT MY WRONG EMAIL ADDRESS DOWN TO!!! YALL SHOULD BE ASHAMED OF YOURSELF FOR RIPPING PEOPLE OFF ESPECIALLY WHEN YOU KNOW PEOPLE RENT A U-HAUL TO MOVE BUT YOU DON'T KNOW THE REASON WHY THEY MOVING. AS IF PEOPLE MADE OUT OF D*** MONEY!!!! U-HAUL IS THE WORST COMPANY EVER!!!! AND GET YALL TRUCKS FIXED FOR GOD SAKE BEFORE SOMEONE SERIOUSLY GETS HURT AND SUES YALL
Samantha BI can't think of any recommendations. My experience from calling them and making the reservation to the very end - was wonderful!
Jordan RBetter organize parking for trailers would have made it easier to maneuver. A lot of trucks and trailers, and the lot seemed pretty full - so maybe just a chance thing.
Jacob CNo improvement your services is Triple AAA
Debra RFriendly and efficient service
JEFFREY AVery friendly staff!
Maximo AAlways a pleasure to rent from this location. Excellent customers service. Reserved equipment is always there and well maintained.
Windy EAccosted my request even though I had made a mistake and gone to the wrong location, helped me load the equipment and helpful tips. 100/10 recommend this location.
Twyla LLaBre was fantastic to work with.
Scott CThe windshield, inside and outside, was quite dirty. The can of the Uhaul was also dirty.
Jeni PGreat experience
SONYA H