Comentarios del cliente para Ample Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ample Storage

Grado total:

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Tracey W. en

Grado:

Very helpful service, truck was pulled up with equipment inside ready to go when I arrived. Drop-off was fast! Would use them again!

Sophia V. en

Grado:

El cliente no dejó un comentario.

Sani B. en

Grado:

I noticed the vehicle transmission making a loud noise whenever i engage the reverse/back-up gear. i was charged $102 for a 3-hour usage despite i was told it cost $20 for a day. The excuse was that i didn't refill the fuel i drove for 80 miles (ca. 129 km).

Susan A. en

Grado:

Quick mobile check-in was amazing.

Susan M. en

Grado:

Very good experience.

Christine D. en

Grado:

El cliente no dejó un comentario.

Walter W. en

Grado:

El cliente no dejó un comentario.

Sarah A. en

Grado:

El cliente no dejó un comentario.

Bryan H. en

Grado:

We paid $10 for an appliance dolly that wasn’t in the truck. No one was there when we dropped off the truck and the call volume/wait time was very high when we tried to call and report. Other than that, the truck fit our needs perfectly and the pick up instructions and drop off instructions were easy to follow.

George S. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

Good customer service

Dwain J. en

Grado:

Excellent customer service and very helpful staff in Greenville upon pickup. The staff at drop off was not very engaging and simply stated just unhook it and provided no help with the heavy trailer that had no Jack for support once it was raised off the ball and it was horrible customer service.

Barbara W. en

Grado:

Eric and David and another guy were really quite helpful

TW S. en

Grado:

Wrong vehicle paperwork issued and then changed when I brought it to the attendant. The new paperwork needed to be amended to show the truck did not have a full tank. I told the attendant that the gauge read 3/4 of a tank but I later noticed that he put down 7/8 of a tank (what petty BS).!! The truck was dirty and smelled like feet and ass! The inside windshield was so filthy that you couldn't see out of it and took a couple of good cleanings (by ME before I dared set out on the road.

Debbie L. en

Grado:

El cliente no dejó un comentario.

Howard G. en

Grado:

Keep hiring courteous staff.

Colleen B. en

Grado:

El cliente no dejó un comentario.

Rochelle F. en

Grado:

Thx!

Laura M. en

Grado:

Because of the road construction going on in front of this location, it proves a little difficult to get in and out of. But, this is a temporary issue. When I called to check on prices and such, Eric was very helpful and informative and assisted me in making my reservation.

RONALD H. en

Grado:

El cliente no dejó un comentario.

Donica G. en

Grado:

El cliente no dejó un comentario.

Andres L. en

Grado:

We picked up our Uhaul with the mobile app, it worked really well! Would definitely recommend this to anyone.

Azeez A. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

First off not lie on the miles by 150 miles I drove 60miles and from where ample had lied on the odometer making me pay and overage charge and not say you have a certain size at one place and not.

Anne Marie R. en

Grado:

It took over an hour to get my vehicle, and I’m pretty sure I paid twice, once online and another time in person because the online check out didn’t work. I called U-Haul on the phone and talked to Cathy, who tried, although continuously put me on hold, even though I told her that my movers were at my house waiting on me with no U-Haul. I will no longer be using U-Haul for any of my moves.

Joseph R. en

Grado:

Registering online made the process much smoother! As a result we had a really quick checkout.

Murel G. en

Grado:

The bed of the truck we rented had some garbage and wet cardboard we had to clean out of it. The vehicle we initially wanted wasn't available.

Jordyn C. en

Grado:

El cliente no dejó un comentario.

Stephen G. en

Grado:

El cliente no dejó un comentario.

Pippa T. en

Grado:

The check-in process was flawless. I was running late and called worried I’d lose my reservation but Cody’(?) sorry, if I have your name wrong, was patient and reassuring that my truck would be there and to drive and arrive safely. I was able to take my time knowing everything was ready and waiting for me when we arrived. Cody took the time to come out and explain some unfamiliar items inside the cab and patiently did so a few times..lol. It was a wonderful check in experience. Although, Glenn(?) wasn’t as warm and friendly as Cody upon our return, he was professional at all times. Because he was the only one there at the time, he paused several times to answer phones. Even with those the delays, he was able to get me out of there relatively quickly. Overall, excellent service, clean and well-conditioned vehicle and professional staff. We will use you again for all our moving needs. Thank you.

Hank M. en

Grado:

Received confirmation for 10:00 am pick up using mobile app, store opens at 1:00 ,, mobile app failed , employee was there , got truck at 11:30 thanks to employee , he was great, couldn’t get the app to work either, door on 10 ft truck locked in open position, employee said that is common for 10 ft trucks, door will not close sooo still love U-Haul used them for years and will continue

Emily D. en

Grado:

The equipment needs to be cleaned better to avoid being bitten by ants for 645 miles.

grover H. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

Nothing.... The staff and everything is great. I had a storage unit at this site for over 5 years and never had any problems. I highly recommend this location

brenda C. en

Grado:

El cliente no dejó un comentario.