Customer Reviews for Ample Storage
(U-Haul Neighborhood Dealer)

1,950 reviews

408 W Arlington Blvd   Greenville, NC 27834

(252) 364-4986

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 3:30 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(252) 364-4986

408 W Arlington Blvd
Greenville, NC 27834

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 3:30 pm
  • 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Adam L. 
Rating:
3.0

Sign said mask required, agent wore mask below his nose. Chain hookup for trailer was not by specs, I changed to comply with instructions after leaving lot. On the good side, very friendly and patient with me when I misunderstood electrical hookup.

Willis C. 
Rating:
3.0

Nothing needs changeing

Arthur B. 
Rating:
5.0

Customer did not leave a comment.

STANLEYR H. 
Rating:
3.0

I firmly believe I was swapped for a lesser piece of equipment. I was shown a very nice 5x8 with good tie down supports inside, a new hitch and chains, and "barn doors". The man I rented from ( although he was nice ) appeared to look closely at the wiring and said " i think you have a wire cut here." I did NOT double check him as I assumed he was being honest. He acted like he checked everything and then he said " all lights are good except the right turn signal". He then said " Im sorry but I have to swap you to that one over there." This trailer, we found out later, had a taillight out ( after he "checked them" . The garage style door I was swapped to was rusty, hard to open and beat up. The inside had little strips of wood that were for "tie down" were unable to be used as they were glued to the side of the trailer and kept pulling away. I had to use the metal rings on the floor of the trailer. Overall, I feel I was given a "bait and switch" in order to keep the better trailer on his lot and send this one to Tennessee. the product was delivered safely and we were able to make decent time but I am not happy in retrospect as to how we needed up with this trailer. Keith Emmert

Keith E. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

The truck seemed that it had a transmission problem,very loud and shifted gears hard .

Lamichel L. 
Rating:
5.0

David Matt and Eric. Are so kind. Always so so helpful. I would recommended this place to everyone. Thank you for your great customer service.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Emily A. 
Rating:
4.0

There were blankets in the trailer we received. We hadn't ordered any nor did we use them. it did, however, bring questions to mind as to whether or not the trailer had been inspected when returned from the previous renter. Seems like that would be a given that they would be checked to insure they were clean, nothing objectionable had been left, and nothing valuable was left.

Charles B. 
Rating:
5.0

My son chose this business we had a wonderful experience with Matt & Dave. They treated us with dignity and respect! Prices are very reasonable!

Peggy R. 
Rating:
5.0

Good Vibe

Jimmy B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Tremayne M. 
Rating:
4.0

Customer did not leave a comment.

Hadija H. 
Rating:
5.0

Helped with other van for pickup truck. Thank you.

alan D. 
Rating:
5.0

Customer did not leave a comment.

andrea G. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Customer did not leave a comment.

JASMINELOUISE P. 
Rating:
5.0

Customer did not leave a comment.

Madison R. 
Rating:
5.0

Customer did not leave a comment.

Carolyn M. 
Rating:
5.0

Outstanding customer service provided over the phone on 09/22 (informative, very pleasant) and at dealer's (efficient, very pleasant) on 09/24. Many thanks!

Shirley O. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Only issue we had was knowing which type of gas to put in. We had a great experience. Employees were super super nice to us and helped us out a lot for our first time renting

Niara E. 
Rating:
5.0

Customer did not leave a comment.

Ravi P. 
Rating:
5.0

Eric is always the best. Personal service and equipment is first rate. Best Uhaul in town.

Scott M. 
Rating:
5.0

Eric helped us at Ample storage when we picked the truck up. He was super nice, helpful, and has a great customer service personality! I highly recommend Ample Storage for the Uhaul rental.

Carolyn S. 
Rating:
5.0

Fast and easy pick up! Nice staff

conny C. 
Rating:
4.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Everything was outstanding!

Boris W. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Very easy and reasonable. The cargo van fit our new 70 inch t.v. to get it home from store.

Tresa T. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

Loni D. 
Rating:
5.0

I was very pleased. I got in and out fast. The process was very efficient and the van was in very good condition and clean.

Gary R. 
Rating:
5.0

The guys that work at this location are very nice and friendly.

Tonja S. 
Rating:
4.0

Customer did not leave a comment.

Jule V. 
Rating:
5.0

No ideas that I can think of at this time.

Elizabeth L. 
Rating:
4.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Nothing best experience i ever had renting a uhaul.

Vernita C. 
Rating:
5.0

Hire more employees like David Smith

jacqueline S. 
Rating:
5.0

Customer did not leave a comment.

JESSE H. 
Rating:
2.0

Customer did not leave a comment.

SHAUNTA W. 
Rating:
5.0

Driver's side view mirror was loose, would not stay in place

James E. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

The truck was very clean but it did not drive well (I forgot to mention this in person). Typically, anytime I drove over 35 mph or so it would begin to shake, kind of like a roller coaster. I'm not sure if it was a transmission issue, fuel injector, or what. Also, the brakes screeched a lot. If I were driving outside of the county I most likely would have requested a different truck. For what it's worth, I intend to come back to this location for future U-Haul needs, as the customer service was great and trust that the truck I used will be fixed appropriately!

james M. 
Rating:
5.0

The vehicle was in excellent condition and super comfortable to drive. The employees were very easy to work with and made the whole process so much smoother than I had anticipated! Will definitely use this company again! 5 stars!!!

rhonda K. 
Rating:
5.0

Customer did not leave a comment.

Christian M. 
Rating:
5.0

Great location. Super friendly and helpful desk agent. Truck was spotless clean inside the cab (and back too!). Highly recommended to rent from this location!

Allen C. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

Emma H. 
Rating:
4.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Great customer service!

Debra G. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
4.0

Customer did not leave a comment.

Kenneth N. 
Rating:
5.0

Customer did not leave a comment.

Andrew Y. 
Rating:
4.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Love the location. Have used it several times and they're always friendly. Good staff, safe location (which is rare because Greenville, NC uhaul drop offs are not always safe).

Courtney L. 
Rating:
5.0

The truck had mud all over and some inside the truck. The windshield was dirty like someone just sprayed with water and didn't get the mud off

Robert L. 
Rating:
5.0

There was some confusion at another location about my reservation and the equipment was not there, however I was properly directed to Apple and they went out of their way to quickly provide exactly the equipment I had reserved, and they could not have been nicer

BRANDON P. 
Rating:
5.0

Very friendly and professional! I was a repeat customer and will use them again. Highly recommend.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Femi O. 
Rating:
5.0

Nothing.

Valencia B. 
Rating:
5.0

My only complaint is that I had an appliance dolly with my reservation, but was told it was not available when I got my truck.

Karmin F. 
Rating:
4.0

Clean trucks before renting to next person. We found bed bugs, roaches and blood in bed of truck.

Nephia C. 
Rating:
4.0

My overall experience was poor. My reservation was for the location In Rocky Mount, however upon arriving the rep stated that the trailer was at another local spot. The rep called the other location and the trailer was not operable. The rep called dispatch and they found a trailer in Greenville one hour away south. Using this new location way out of my cost me 3 hours of my time, cost me $45 in extra payments for my hourly worker and was not able to complete my project that day. I should receive a refund for this hassle

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Karmin F. 
Rating:
5.0

Customer did not leave a comment.

DEVIN S. 
Rating:
5.0

They were great. They close a little earlier than google stated but it all worked out. Nice guys.

Christiana A. 
Rating:
3.0

Charge me for two dolly's but I only had rented and use one

James M. 
Rating:
5.0

Quick drop of and went overboard to help. Great people.

Debra J. 
Rating:
5.0

Customer did not leave a comment.

Vardenisha E. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

The staff was easy to deal with and provided great excellent Customer service. The moving truck was new and in excellent condition. Overall it was a great experience.

Wren L. 
Rating:
5.0

n/a

Marilyn G. 
Rating:
5.0

Service was efficient and thorough! Though the Google map directions were BAD!

Sarah E. 
Rating:
5.0

Customer did not leave a comment.

Mark O. 
Rating:
5.0

Customer did not leave a comment.

JAMESCHRISTOPHER H. 
Rating:
5.0

Create a hybrid checkout process that involves human oversight. There was a gas shortage and I was unable to fill the tank, but was charged a full gas refueling fee in the app. This is despite the fact that the tank was not full when I picked it up and I drove a total of 13 miles throughout the rental. Making the $12 fee excessive given the circumstance. Best, QM

Quintin M. 
Rating:
5.0

Customer did not leave a comment.

EMILY B. 
Rating:
5.0

Thanks, good service, curbside pickup, nice staff, smooth and easy pick up and drop off!

Anthony S. 
Rating:
4.0

Customer did not leave a comment.

ALICE C. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
5.0

Your team is always professional and efficient. The only things I could think of that would help all customers is a Dooley on every truck and adding some kind of loading ramp to the 10 foot truck.,Keep up the great work. You are APPRECIATED.

Thomas H. 
Rating:
5.0

Everything was awesome!!

Amy S. 
Rating:
5.0

Customer did not leave a comment.

Abhijit B. 
Rating:
5.0

Customer did not leave a comment.

Nephia C. 
Rating:
5.0

Friendly professional staff. Effitand easy to work with.

Darrell T. 
Rating:
5.0

Nothing

Antoine S. 
Rating:
4.0

Customer did not leave a comment.

Irish S. 
Rating:
5.0

Customer did not leave a comment.

Darryl P. 
Rating:
5.0

Nothing

Antoine S. 
Rating:
5.0

Customer did not leave a comment.

Davonne J. 
Rating:
5.0

Nothing bad to say accept it was very expensive

Brian R. 
No reviews have been submitted for this location.

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