Comentarios del cliente para AMG Fleet Services

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AMG Fleet Services

Grado total:

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Gregory K. en

Grado:

El cliente no dejó un comentario.

Benjamin E. en

Grado:

El cliente no dejó un comentario.

Alan S. en

Grado:

El cliente no dejó un comentario.

Joshua A. en

Grado:

Everything went great! Cory is awesome to work with. Will continue to do business with them!

Norman S. en

Grado:

AMG Fleet Services of Staunton Virginia provided excellent U-Haul service; The staff was professional, helpful, and efficient; It was a pleasure dealing with AMG Fleet Services. I will recommend AMG Fleet Services to all who need U-Haul equipment

Donald I. en

Grado:

Great experience! Would recommend without hesitation!

Teresa W. en

Grado:

El cliente no dejó un comentario.

tracy M. en

Grado:

GET YOUR SHIT TOGETHER!!!! BE MORE PROFFESSIONAL AND VERIFY EVWRYTHING THAT IS TO BE DONE PRIOR TO NEW RENTAL STARTING THE VEHICLE!!!!!

Becky H. en

Grado:

El cliente no dejó un comentario.

Fred L. en

Grado:

The gentleman that helped me was extremely pleasant.

Nancy J. en

Grado:

El cliente no dejó un comentario.

jonathan P. en

Grado:

Customer service exceeded expectations

Brian G. en

Grado:

Truck was excellent and drove like a dream. No improvements to suggest—just keep on doing what you’re doing.

John N. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

The pick up and drop off locations were great. There were, however, serious problems with U-Haul’s “traffic” personnel and system. I made the reservation in person at the drop off location; the personnel there were very helpful and even told me where I could park the truck when I returned it. At the pick-up location I told the personnel where I would be returning the truck. When I was almost done unloading it, I called the drop off location to say I would be returning the truck that night or early morning, which I did. On the morning that it was due, at 0756 I received a text from U-Haul stating that the truck was due at 0800 at a different drop off location. I called the personnel at this new location and told her that the truck had already been dropped off at the previously arranged location. She gave me the number to their “traffic” controller and asked that I call there to let them know. I spoke with their “traffic” personnel who told me that U-Haul had assigned that truck to the new location, and that I could go to the original drop off location and get the keys so that I could relocate their truck for them, or I could ask the personnel where I had dropped the truck to “check it in” as she was unable to make contact with them. The personnel where I had returned the truck said they would take care of it. Two days later I received an email from U-Haul’s Equipment Recovery Unit that said the truck had not been returned and they had been unable to contact me. Bear in mind, this is after speaking with at least four personnel from U-Haul who all knew that the truck had been returned to the originally arranged location. U-Haul's system created several hours of work for me that I needed to have spent elsewhere.

Beth B. en

Grado:

El cliente no dejó un comentario.

James Q. en

Grado:

Owner was really nice and talked about how he was trying to make a good impression compared to the normal terrible uhaul experience.

Rose H. en

Grado:

El cliente no dejó un comentario.

Joelynn S. en

Grado:

Great customer service. Staff was friendly and very helpful.

KERBY L. en

Grado:

El cliente no dejó un comentario.

Randy P. en

Grado:

Nothing! Service was stellar and Scott is truly an asset. He is polite, courteous and professional

Todd G. en

Grado:

This review is not about the AMY Fleet Services, but about U-haul in general. We needed a cargo can to pick up a couch on Saturday. I made the reservation online on Friday evening. After completing the online reservation process, the website seemed to just stop without telling me the reservation was completed. Fortunately, my wife checked our email and found the confirmation there, or I would have keep trying to make the reservation. We scheduled to pick the van up at 9:00 am from AMG, but received an text message from U-haul around 7:00 am Saturday morning, saying the the pickup location had changed to another location, closer to our home. The message said to call a number to confirm. I called to find out that the business didn't open until 10:00 am, so there was no confirmation available. I called AMG wanting to ask why the change was made But had to leave a message. We arrived at the new pick up location at 10:00 to find that the business was closed that Saturday. I called AMG back and left another message, as my wife tried unsuccessfully to sign up under the phone app. Fortunately, AMG called back and said that they had a cargo can available, so we went to there location an had to pick up the van. AMG had to sign up an entirely new contract because he couldn't get to the reservation since U-haul had changed the pickup location. He did give me a number th call to cancel the first reservation, which after a wait, I was able to do. The end of the story is that we were able to get the couch, but what a hassle, thanks to U-haul...

Todd V. en

Grado:

Truck was new so it was in excellent shape. The 24/7 was easy and very convenient

John W. en

Grado:

El cliente no dejó un comentario.

Shaquana L. en

Grado:

El cliente no dejó un comentario.

ROBIN K. en

Grado:

El cliente no dejó un comentario.

evella W. en

Grado:

El cliente no dejó un comentario.

Charles L. en

Grado:

El cliente no dejó un comentario.

ROBERTA R. en

Grado:

A sign on the door that says U-Haul

Joseph D. en

Grado:

El cliente no dejó un comentario.

Deanna B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Other than lower the prices, not much. The guys at this location were great. if I ever need a uhaul again, it will be at this location, if I have a say in the matter. Didn't treat me like a number. Very personable.

Carolyn A. en

Grado:

UHAUL customer service representative was very friendly, courteous and professional. They greatly represented the company with expected service. I thank you for your wonderful choice of service providers!

Angela H. en

Grado:

El cliente no dejó un comentario.