Customer Reviews for AMG Fleet Services
(Distribuidor de U-Haul del vecindario)

196 comentarios

907 Richmond Ave   Staunton, VA 24401

(540) 416-0861

Horario

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(540) 416-0861

907 Richmond Ave
Staunton, VA 24401

Services at this Location:

Horario

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Superb customer service

JENNET I. 
Clasificación:
5.0

Very pleasurable experience - will definitely go to them in the future for rentals!!

WESLEYALLEN R. 
Clasificación:
5.0

Thank you for making everything stress free!

Jenifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZHEHAO Y. 
Clasificación:
5.0

This location is great! The trucks were pristine and seemed brand new. The customer service was excellent and the process super easy - would definitely go there again.

Kirsten S. 
Clasificación:
5.0

I received excellent service from Scott at this location. He is professional, honest and extremely helpful. It is always a pleasure doing business with him.

MIKE S. 
Clasificación:
1.0

The location and the truck were fine. My problem is with the useless insurance you sold me. I bought insurance from the location on the rental through Repwest. During the rental I had a collision, Repwest says the insurance does not cover the damage and that I am responsible for the damage. They have sent it to a lawyer, I am disputing their assertion. However should a judgement be found against me I intend to bring a class action suit against U Haul as I assume that I am not the only customer who has found themselves in this situation.

Robert W. 
Clasificación:
5.0

Always a pleasure doing business with Scott. He is always professional and very helpful.

MIKE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEEL P. 
Clasificación:
4.0

Did not have packing blankets in the truck when I arrived to pick up, and unable to locate any at the time of pick up. Thankfully they removed it from my bill. I removed the snow from the windshield while the rep was looking for blankets, Incredibly friendly and incredibly personable. Thank you for wearing masks.

THOMAS C. 
Clasificación:
5.0

Scott is very helpful. I always prefer do business with him when I'm in Staunton. I highly recommend.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGANDENISE K. 
Clasificación:
5.0

Very pleased with my experience there, will definitely be back to rent there in the future when needed

WILLIAMBENJAMIN V. 
Clasificación:
3.0

El cliente no dejó un comentario.

COLYERSCOTT W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Krystal N. 
Clasificación:
5.0

Above and beyond!

Karyn L. 
Clasificación:
5.0

Nothing everything was great

David B. 
Clasificación:
5.0

It was a pleasure meeting Scott and the Uhaul truck was perfect..I really appreciate everything and the business being here for our community is great.Thanks so much and hope you have a grreat day, Bridget

BRIDGETMARIE G. 
Clasificación:
1.0

Make sure the customer gets the truck they reserved.

BARRY B. 
Clasificación:
5.0

Very customer friendly

Douglas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERA C. 
Clasificación:
5.0

The people here were awesome! Friendly, helpful, kind--especially during a time of stress as we were starting in a cross country move.

Kajsa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omari M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSALITREL H. 
Clasificación:
4.0

at pickup didn't know but 6x12 trailer had mix of single axle and dual axle wheels and tires causing trailer sway. drop off dealer noticed it immediately on return. oujsie of that, good experience.

GILBERT B. 
Clasificación:
5.0

Very helpful; great customer service!

Steven H. 
Clasificación:
5.0

was a totally great experience! great communication, great truck, all around 5 stars

Mark S. 
Clasificación:
5.0

Everything was excellent customer service and hours of operation

MILTONDANIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Winston S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERWILLI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER M. 
Clasificación:
5.0

Great people and service!

Casey L. 
Clasificación:
5.0

Cory was very responsive and assisted us while we were in the midst of a crisis. He ensured that my work crew never missed a day of productivity because we had vehicles the day after our trucks were totaled in a flood. If you want to improve the service for the next customer, give Cory a raise and make sure he wants to stick around and keep up the excellent service he already provides.

Phillip L. 
Clasificación:
5.0

Streamlined pick up process and fantastic customer service. Cannot recommend enough.

TYLERMICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra N. 
Clasificación:
4.0

Customer service was awesome. Very friendly and helpful!

Kim C. 
Clasificación:
5.0

Very helpful, professional, yet personable.

PETERJAMES G. 
Clasificación:
5.0

It was good. Nothing I can think of.

NEILA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Korkij R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELCLAY Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANMCNAIR N. 
Clasificación:
5.0

great customer service

CHRISTOPHERA C. 
Clasificación:
5.0

I passed the location as the uhaul sign was not very big and the trucks are parked way away from the road. You have to pull in and drive toward a white one story building. Not a big deal but maybe more specifics on what to expect.

Kristen C. 
Clasificación:
5.0

Cory was very professional, polite and handled the transaction promptly. Overall a great experience and I would definitely recommend that others use this U-haul site.

DAVIDJOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

Great friendly service. Comfortable seats on a 2000 mile drive. Van had no problems. Would definitely rent from AMG Fleet services again.

MARTINEDWARD G. 
Clasificación:
5.0

Uhaul needs to have a better website for location services and where to pick up your reserved truck. I chose one location, the text message said to go to Citgo and email that I received stated to go to another place. I arrived at Citgo and could not check in because the GPS coordinates didn't work. I went in to talk with the person and they had no reservations for me. They sent me to another place. The original place I tried to reserve it at stated they had no reservation for me either. All I can say is AMG Fleet Services was a Godsend because without them I would not have been able to move. The Uhaul website is a disaster............. :( Thank you AMG Fleet Services for saving my tale.

ANGELAMAE J. 
Clasificación:
5.0

It was an easy and great experience. Thank you!

Kimberly M. 
Clasificación:
5.0

Corey was very helpful and professional.

WAYLONJAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTIANOP R. 
Clasificación:
5.0

Great service

TERRYALLEN P. 
Clasificación:
5.0

N/C

Milton G. 
Clasificación:
2.0

El cliente no dejó un comentario.

BARTONEVAN B. 
Clasificación:
5.0

Best customer service experience I've had in any customer facing encounter in a long time.

Christppher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas G. 
Clasificación:
5.0

You all did a great job! We will rent from you again.

Richard A. 
Clasificación:
5.0

I have rented four times this summer as I moved from South Carolina to Virginia, and each time I dropped off my vehicle here. The manager at this location is the most helpful UHaul representative I have worked with through this entire process. He is always courteous, efficient, and helpful with any questions. The best!

MEREDITH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVISMALCOLM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVEWILSON T. 
Clasificación:
5.0

Just great!

Christian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nayades S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILIANN S. 
Clasificación:
5.0

The guy that helped me was the most pleasant person I have i teracted with in a long time. He was just so nice and helpful.

CHERYL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LITISHADANNETTE C. 
Clasificación:
5.0

Quick drop off.

Jen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgardo M. 
Clasificación:
5.0

Corey was very nice and worked with us for a last minute move

LORIANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
4.0

Location worked with me once it was discovered that U-haul website allowed me to book a vehicle they didn't have; customer service was excellent.

Larisa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLESLEE M. 
Clasificación:
4.0

Very helpful staff. Smooth transaction.

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICKCHARLES K. 
Clasificación:
1.0

No one inspected the vehicle before or after I rented it, and I was charged with several damages that I did not have anything to do with. I refuse to ever do business with this location ever again, and have serious doubts with ever doing business with Uhaul as a company ever again.

JOSEPHGRAYSON C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIKMICHAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITHANDREW S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMESLLOYD L. 
Clasificación:
5.0

Excellent customer service!

MARK M. 
Clasificación:
5.0

It was incredibly inconvenient to have to pick up the truck in Staunton, VA....30 miles away from where I live (Charlottesville), because Uhaul did not have a truck in Cville, which seems like poor planning. Service was excellent at the Staunton location, but Uhaul in general could use come improvements.

Robert C. 
Clasificación:
5.0

Once again I could not do my drop off online. Stayed on phone for CR rep for over 15 minutes. It was after 5:30 and I thought there was no one available at this location to talk too. Luckily a staff member at this location walked around the corner, and checked me in. His name was Cory and was very professional and helpful. I really nice young man who deserves some recognition.

rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
1.0

Check in equipment and not contact me 22 days later by email to say missing equipment. Their error and finally got resolved but no apology due to company error. Acted as though nothing happened and I will not recommend to others. Will use a different company when I have to move again.

Sandra S. 
Clasificación:
3.0

UHaul.com is horrible. What could you do to improve...EVERIYTHING.

Jennifer K. 
Clasificación:
5.0

Cory did an excellent job and showed pride in doing a job well.

Alexis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L. 
Clasificación:
5.0

Very pleased. Thank you for great service.

Roy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

christy O. 
Clasificación:
5.0

The manager at this location has been outstanding during both of my recent rentals. This is the experience I have come to expect from UHaul -- not the disastrous experience I had with the Frink Street West Columbia SC location.

Meredith P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brittany H. 
Clasificación:
5.0

Extremely friendly and very professional. I rented a truck and vehicle tow and traveled from VA to CA with absolutely no problems. I'm so thankful for the help and well kept equipment that these gentlemen provided!

Melissa M. 
Clasificación:
5.0

The staff was very friendly and helpful. The vehicle was very, very clean. Overall, wonderful experience. Will definitely go through them again.

Samantha L. 
No se han enviado comentarios para esta ubicación.

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