The female owner was phenomenal. She was very nice and helpful. She explained all the charges and even gave us a few extra miles. I cannot thank her enough for her help!Brandon M.
Customer Reviews for Americas Self Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Angel M.
El cliente no dejó un comentario.Yvonne P.
Excellent service!!!!Gregory C.
The lady who was there and husband were very friendly and helpfulDanita S.
El cliente no dejó un comentario.Earl Stephen B.
The location changed and I was never informed. The headquarters said they sent an email Friday at 4:05 or sometime close to that but I did not receive it and the reservation still showed the original location.Sharon S.
I have rented UHauls for every move over the past 20+years. This was by far THE BEST customer service experience and location! Will definitely recommend and praise this location and the employee that we worked with! Excellent!Jennifer R.
Mrs. Elizabeth is the best!!!! She will help in anyway possible.Valerie N.
The staff was amazing and some of the best customer service I've ever hadDerek B.
She was very courteous and thorough. She crossed every T and dotted every I. This was my best experience with Uhaul EVER!ALICE K.
El cliente no dejó un comentario.Tanay P.
Pick up location and pick up staff are outstanding. The truck, however, was pretty bad.JOHN L.
I use UHaul for most of my moving experience...but this was the excellent service I've ever had. She was friendly, and she cared about what I needed.Yvette N.
Excellent Customer Service. Very courteous and friendly. Would recommend to everyone.Darryl G.
El cliente no dejó un comentario.MAJID A.
All the issues upon pickup were reported to the drop off location. They apologized and took the truck out of commission to have it serviced. They handled it properly.Brandon S.
Outstanding customer service. Very pleasant and accommodating.HARRIETT B.
El cliente no dejó un comentario.FACIO V.
Lovely customer service folks. Very helpful.KELLY W.
The associate was very helpful, offered us drinks and very friendly, she is the bestDenette J.
This location has the BEST owners/managers. Very friendly and helpful. We have our storage here because of how great the experience has been. Highly recommended!James J.
El cliente no dejó un comentario.Gordon J.
El cliente no dejó un comentario.Breanna B.
They were very nice! Explained everything in detail. Will definitely use them again.Mindy C.
El cliente no dejó un comentario.Renata S.
El cliente no dejó un comentario.Jesicia P.
Thank you for all your help during my moving day. You went above and beyond to make sure everything was smooth. I appreciate everythingbeverly L.
Would like cruise controlsPhilip G.
El cliente no dejó un comentario.LIANNE M.
El cliente no dejó un comentario.John C.
Elizabeth was fantastic!!! Very friendly!!Justin M.
El cliente no dejó un comentario.JABRIEL B.
El cliente no dejó un comentario.Johnsie B.
Excellent! They bailed us out big time when the Battleground facility screwed us by giving away out truck that was reserved 4 weeks earlier. It was such a pleasure to deal with a facility that was professional, clean and cared, especially in light of the sleepy people running the Greensboro facility. I would like to review them but they never gave us the truck so it won't let me review. Happy to have a conversation about Greesnsboro facility is a supervisor wants more info. Use this Burlington facility- they rock!Lisa H.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Timothy F.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.ARLEEN F.
El cliente no dejó un comentario.Sheila T.
El cliente no dejó un comentario.Caitlyn B.
Cant' think of a thing to improveJune P.
Very pleasant lady to work with.Nashea D.
El cliente no dejó un comentario.Brendon B.
Your on site agent at Americas Self Storage in Burlingtin, NC was exemplary! Quick, efficient and availaboe if I had any questions. I will rent again because of the great experience at this location.Jennifer H.
El cliente no dejó un comentario.Dominick G.
Friendly people! Very efficient!Laurie B.
Best experienceEvelyn C.
El cliente no dejó un comentario.James M.
This is not a comment on where I dropped off my truck to but where I was initially sent. The original location on N Church St. appeared to be a vacant building with a U-Haul sign hanging from a post. This needs to be updated.RICHARDPHILIP M.
So very easy! Staff wonderful- will definitely use them again!Brit S.
You guys were great and the pricing was affordable!!!Lorie S.
Very helpful and nice people!GWYNNETH H.
The level of service is nothing short of outstanding!Stephanie A.
El cliente no dejó un comentario.RIAN P.
Keep the personel you have there. The young lady who processed my order was very kind The gentleman who assisted me with the truck was very polite. Both displayed excellent customer service. My pick up was Saturday April 17, 2021 @11am.Johnnie B.
El cliente no dejó un comentario.Seanessee W.
El cliente no dejó un comentario.John L.
Not a thingMelanie P.
El cliente no dejó un comentario.Mikesha K.
El cliente no dejó un comentario.Thomas G.
El cliente no dejó un comentario.Emory N.
El cliente no dejó un comentario.Nathaniel H.
El cliente no dejó un comentario.Kimberly T.
100% positive experience! Perfect and professional customer service!Alyssa M.
stop over chargingNathaniel H.
Very helpful folks. Clean equipment and they had moving blankets and appliance hand trucks in stock! No surprises. Wish I had rented here last time.Anthony A.
It was good and good serviceDami A.
The facility and the woman helping us were top notch. Super clean facility with someone knowledgeable, helpful, kind and professional helping us. We TRIED to do contactless - but that was an EPIC failure. Not the fault of this office, but of U-Haul Corporate. HORRIBLE failure. Fortunately the employee on site knows people and customer service ideals and implemented them. But I will NEVER recommend contactless to anyone as a result of this experience. I will STRONGLY advise against it.Kelly P.
Nothing. Everything was perfect and the staff was helpful and friendly.Sheila T.
Great experience and Staff!!Regina A.
Friendly, efficient and extremely helpful!Wayne D.
No improvement needed! Elizabeth and her husband are absolutely AWESOME! They ate at the top of their game, providing EXCELLENT customer service!!! They are super nice and very efficient! They definitely put the customer first!!! We have rented u-hauls from this location on 2 different occasions. Both rental experiences were top notch!!!!Thomas G.
Elizabeth was great ! She explained everything to me, so I would know exactly what to do and look for. She made checking out & back in the truck rental process a breeze.Penny H.
Customer service was above and beyond . I will recommend them and now only use themSHAWN S.
El cliente no dejó un comentario.Robert D.
Thank you for an excellent moving experience with Americas Self Storage. Elizabeth was very helpful and pleasant to work with. Moving is stressful enough, so it was very nice to have a pleasant experience with your company!Sandra S.
Very good serviceDaniel R.
Front Desk Receptionist was Cordial and InformativeJerry C.
El cliente no dejó un comentario.HEATHER K.
Staff was the bestLaguardia B.
El cliente no dejó un comentario.Randy C.
Great Customer service, clean truck. The folks were friendly, knowledgeable and checked to make sure I got everything I neededHarold W.
Very nice and helpfulTonya S.
El cliente no dejó un comentario.Benjamin R.
El cliente no dejó un comentario.John C.
They were willing to help in anyway to make sure I had a good experienceGARY M.
Ms. Yarborough was excellent!. Bright smile, friendly and professional.Ray H.
El cliente no dejó un comentario.John B.
The ease of the process to reserve the vehicle, and complete the check-in process all online, was fantastic!Stephanie A.
The lady at the desk was exceptionally good at her job. Cordial, efficient, and very friendly.Paul B.
No issues. Quick and easyMonica E.
El cliente no dejó un comentario.Ashley J.
El cliente no dejó un comentario.Helena S.
El cliente no dejó un comentario.Darrell M.
Keep the management team (Elizebeth & husband). They were excellent to work with and like family.Edwin M.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.Brenda C.
Very friendly, professional and great customer service!Amelia D.
The couple that runs this rental location was very nice and helpful. I believe her name is Elizabeth...not sure of his name.Michael W.