Perfect at this location I can't see how it could get any better
Keith R.
Customer Reviews for Americas Self Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
This location is run by a husband and wife who, in my opinion, are taking excellent care of the vehicles and are giving consumers the best customer service. This is my second time using this location because of the wife especially. She's great!
Maria G.Great customer service here
Dennis F.Excellent service and information provided
rhonda P.Mrs. Elizabeth is very friendly, down home & just good people. She & her Mr. are quite warm & friendly. They were understanding of my situation, as I'm working through my Momma going Home w/ Jesus's Angels, & I'm sorting through, moving & storing Momma's lifetime of memories. God bless this sweet couple.
Melissa H.Service was above and beyond! Friendly, efficient staff. Quick and easy!
Brenda W.I highly recommend using this Uhaul location for the well maintained and clean trucks. The customer service was excellent. Overall, a very positive experience. My move was smooth thanks to Uhaul.
Maria G.Always enjoy renting from this location. Kind friendly people
Michael A.The female owner was phenomenal. She was very nice and helpful. She explained all the charges and even gave us a few extra miles. I cannot thank her enough for her help!
Brandon M.Excellent service!!!!
Gregory C.The lady who was there and husband were very friendly and helpful
Danita S.The location changed and I was never informed. The headquarters said they sent an email Friday at 4:05 or sometime close to that but I did not receive it and the reservation still showed the original location.
Sharon S.I have rented UHauls for every move over the past 20+years. This was by far THE BEST customer service experience and location! Will definitely recommend and praise this location and the employee that we worked with! Excellent!
Jennifer R.Mrs. Elizabeth is the best!!!! She will help in anyway possible.
Valerie N.The staff was amazing and some of the best customer service I've ever had
Derek B.She was very courteous and thorough. She crossed every T and dotted every I. This was my best experience with Uhaul EVER!
ALICE K.Pick up location and pick up staff are outstanding. The truck, however, was pretty bad.
JOHN L.I use UHaul for most of my moving experience...but this was the excellent service I've ever had. She was friendly, and she cared about what I needed.
Yvette N.Excellent Customer Service. Very courteous and friendly. Would recommend to everyone.
Darryl G.All the issues upon pickup were reported to the drop off location. They apologized and took the truck out of commission to have it serviced. They handled it properly.
Brandon S.Outstanding customer service. Very pleasant and accommodating.
HARRIETT B.Lovely customer service folks. Very helpful.
KELLY W.The associate was very helpful, offered us drinks and very friendly, she is the best
Denette J.This location has the BEST owners/managers. Very friendly and helpful. We have our storage here because of how great the experience has been. Highly recommended!
James J.They were very nice! Explained everything in detail. Will definitely use them again.
Mindy C.Thank you for all your help during my moving day. You went above and beyond to make sure everything was smooth. I appreciate everything
beverly L.Would like cruise controls
Philip G.Elizabeth was fantastic!!! Very friendly!!
Justin M.Excellent! They bailed us out big time when the Battleground facility screwed us by giving away out truck that was reserved 4 weeks earlier. It was such a pleasure to deal with a facility that was professional, clean and cared, especially in light of the sleepy people running the Greensboro facility. I would like to review them but they never gave us the truck so it won't let me review. Happy to have a conversation about Greesnsboro facility is a supervisor wants more info. Use this Burlington facility- they rock!
Lisa H.Cant' think of a thing to improve
June P.Very pleasant lady to work with.
Nashea D.Your on site agent at Americas Self Storage in Burlingtin, NC was exemplary! Quick, efficient and availaboe if I had any questions. I will rent again because of the great experience at this location.
Jennifer H.Friendly people! Very efficient!
Laurie B.Best experience
Evelyn C.This is not a comment on where I dropped off my truck to but where I was initially sent. The original location on N Church St. appeared to be a vacant building with a U-Haul sign hanging from a post. This needs to be updated.
RICHARDPHILIP M.So very easy! Staff wonderful- will definitely use them again!
Brit S.You guys were great and the pricing was affordable!!!
Lorie S.Very helpful and nice people!
GWYNNETH H.The level of service is nothing short of outstanding!
Stephanie A.Keep the personel you have there. The young lady who processed my order was very kind The gentleman who assisted me with the truck was very polite. Both displayed excellent customer service. My pick up was Saturday April 17, 2021 @11am.
Johnnie B.Not a thing
Melanie P.100% positive experience! Perfect and professional customer service!
Alyssa M.stop over charging
Nathaniel H.Very helpful folks. Clean equipment and they had moving blankets and appliance hand trucks in stock! No surprises. Wish I had rented here last time.
Anthony A.It was good and good service
Dami A.The facility and the woman helping us were top notch. Super clean facility with someone knowledgeable, helpful, kind and professional helping us. We TRIED to do contactless - but that was an EPIC failure. Not the fault of this office, but of U-Haul Corporate. HORRIBLE failure. Fortunately the employee on site knows people and customer service ideals and implemented them. But I will NEVER recommend contactless to anyone as a result of this experience. I will STRONGLY advise against it.
Kelly P.Nothing. Everything was perfect and the staff was helpful and friendly.
Sheila T.Great experience and Staff!!
Regina A.Friendly, efficient and extremely helpful!
Wayne D.No improvement needed! Elizabeth and her husband are absolutely AWESOME! They ate at the top of their game, providing EXCELLENT customer service!!! They are super nice and very efficient! They definitely put the customer first!!! We have rented u-hauls from this location on 2 different occasions. Both rental experiences were top notch!!!!
Thomas G.Elizabeth was great ! She explained everything to me, so I would know exactly what to do and look for. She made checking out & back in the truck rental process a breeze.
Penny H.Customer service was above and beyond . I will recommend them and now only use them
SHAWN S.Thank you for an excellent moving experience with Americas Self Storage. Elizabeth was very helpful and pleasant to work with. Moving is stressful enough, so it was very nice to have a pleasant experience with your company!
Sandra S.Very good service
Daniel R.Front Desk Receptionist was Cordial and Informative
Jerry C.Staff was the best
Laguardia B.Great Customer service, clean truck. The folks were friendly, knowledgeable and checked to make sure I got everything I needed
Harold W.Very nice and helpful
Tonya S.They were willing to help in anyway to make sure I had a good experience
GARY M.