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The gentleman was very nice but we had to stand outside to do all the paperwork on the computer. I didn't like that. You should have chairs at the very least.
This is the second time in one month that I have used you guys and I paid for the furniture dolly and didn't have it on either move. I used two different locations Thinking it would be different but no, and this location is very sketchy since there is no shop set up.
Lower the price for one way .
Too expensive
No one is there, it's just a drop off location, I thought there would be someone there since I technically arrived before 7pm but I just left the vehicle and checked in online.
Excellent customer service
THE GUYS ARE AWESOME WE PULLED UP AND RECOMMEND EVERYONE TO GO THERE. RENAY f
I returned the trailer to the location prescribed in a text message. The location was off a busy freeway in Houston. When I pulled in, there was nobody there. I had to go next door to see if they knew anything about the U-Haul location. I then banged on the door and finally someone answered. It was a young man who said his name was Tech. He said that “they were closed†today. I told him that I was there to return a trailer and insisted he take the trailer. Begrudgingly he opened up the fenced yard He stood there and watched me unhook the trailer. I took pictures because I had no confidence that he would acknowledge that the trailer was returned As good as the service was in Salt Lake City when I picked up the trailer, the experience in Houston was TERRIBLE. I am amazed that U-Haul continues with that dealership. Very unsettling experience
I was quoted a price when I made the reservation and when I went to the location to pick up truck I was quoted a price $ 20 dollars more and the person dispatching the truck was in high school and could answer any questions or concern.
Nothing
Not fit for no one to go there, and have to go inside that place.
Better WFI for check out.
Send them elsewhere, a little scary no office. Parking is difficult.
No one available to help me unhook.
They are unorganized
