Customer Reviews for Americas Best Storage

33 reviews

20220 Morton Road   Katy, TX 77449

(281) 647-6789

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 647-6789

20220 Morton Road
Katy, TX 77449

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

They should pro rate when you leave early

Gerald Lancia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynda Harp  |  Overall Experience 
Rating:
3.0

rates were increased regularly, and we were never informed beforehand. invoices did not match rate charges. management office was regularly locked and empty during open hours.

John C Abney  |  Overall Experience 
Rating:
4.0

Only experienced a couple of issues in the years that I stored my RV although not the fault of the facility. My battery was stolen once and another time someone tried to take my tanks but were either scared off or discovered that I had them chained down. There was no camera facing the spot at the time and I believe that now has been remedied.

Ruben Hernandez  |  Overall Experience 
Rating:
5.0

The best storage.

Jose Macedo  |  Overall Experience 
Rating:
5.0

I love my time at America's Best Storage. I felt my items were always secure and nothing was out of place each and everytime I visited the location.

JASON MEDLOCK  |  Overall Experience 
Rating:
4.0

Great place, but costly

Cindy Dewoody  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hiwot Green  |  Overall Experience 
Rating:
5.0

Thank you

jesse green  |  Overall Experience 
Rating:
3.0

If they use panning pricing. Their units are way over priced for what you did. I priced a unit at $250 back a month and a half later and that unit was $425.

Terry Huckaby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arene Lomax  |  Overall Experience 
Rating:
5.0

Absolutely a great place to keep or store an RV. Staff was friendly and accommodating. Also conveniently located next to a great RV park. I would absolutely recommend this storage place.

Daniel Lawrence  |  Overall Experience 
Rating:
5.0

Very helpful, friendly and informative. Would recommend this storage facility to everyone!!

Robert Edwin Pitts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID ROSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Harrison  |  Overall Experience 
Rating:
5.0

The staff is rude sometimes they have to remember it better to be nice then rude.

GILES D DEBENPORT  |  Overall Experience 
Rating:
5.0

The staff was amazing at helping us with all we needed. The security was excellent. The storage was always clean and well kept.

Raul Cisneros  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Carrell  |  Overall Experience 
Rating:
5.0

Great facility - recommended.

Ron Pearson  |  Overall Experience 
Rating:
5.0

Everything was excellent

MIGUEL MELENDEZ  |  Overall Experience 
Rating:
5.0

What a great experience! Very friendly.

Dave Ferris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerrilyn Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD J HEER  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful.

Tammy Leach  |  Overall Experience 
Rating:
5.0

We were there for about 5 years. As each year progressed, they got stricter with policies as far as parking, and what we were able to do and not able to do even though as a tenant. We were professional and well-oriented

ALEX TRAN  |  Overall Experience 
Rating:
5.0

Please note that I moved out of the larger unit on January 30, 2021 and out of the smaller unit on January 31, 2021.

Linda Jester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIM ARTER  |  Overall Experience 
Rating:
5.0

Was trying to get another unit but they wouldn't help me so I moved to a different storage place with better prices.

ABOLGHASEM AFHAMI  |  Overall Experience 
Rating:
5.0

Enjoyed the facility, very helpful staff, would use again.

MARK MARTIN  |  Overall Experience 
Rating:
5.0

Jessica the manager was the best. Kept things neat and orderly. And a pleasure to deal with.

JOHN H MARSHALL  |  Overall Experience 
Rating:
4.0

Overall I was very satisfied. The on-site staff is wonderful and always did a great job. The junk cars and used car sales going on in the back near my unit became a problem with sketchy guys involved.

BROOKSY LEE  |  Overall Experience 
Rating:
3.0

good service

Privacy Request  |  First Impressions 
Rating:
3.0

good service

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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