Comentarios de los clientes para American Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de American Storage

Clasificación general:

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Clarence B.
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El cliente no dejó un comentario.

Frances P.
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Make sure all the damage is properly marked. There was a lot of serious damage to truck not marked prior to me renting vehicle.

Susan H.
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It was a terrific experience unlike the previous experience in Monroe, Ga. The lady was very helpful and courteous.

dennis B.
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El cliente no dejó un comentario.

Patrick M.
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El cliente no dejó un comentario.

Jessica S.
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El cliente no dejó un comentario.

Charles W.
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El cliente no dejó un comentario.

Russell C.
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Good experience. Thanks!

Fyzal I.
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Excellent customer service all around.

william M.
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El cliente no dejó un comentario.

Virgie R.
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One month free storage??

ALEXANDER B.
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El cliente no dejó un comentario.

DEBBIE F.
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Nothing. Everything went smooth as ever. Karen was the best!

Robert H.
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Nothing needed to be done

Francis B.
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- Lower the millage charges. - Give customers discount.

Marcus T.
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I had it ordered for 9am and they had me waiting for about a whole hour and I only had the truck schedule for a couple hours then they charged me extra fees for no reason I wouldn't recommend this place!!!!

jessie B.
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NO help

Charles J.
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El cliente no dejó un comentario.

Charles B.
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El cliente no dejó un comentario.

paul P.
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El cliente no dejó un comentario.

Angela T.
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El cliente no dejó un comentario.

walter W.
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get the price on line with everybody else.

Wayne B.
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The representative was very helpful. I appreciate her kindness and generosity. Thanks uhaul for having such good representative representing your store

Richard T.
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Excellent staff very helpful

Nickolas J.
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El cliente no dejó un comentario.

Kareem G.
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I was charged for a fuel charge and the gas gauge barely moved... only traveled 11 miles total... the woman at the location misrepresented the actual amount

Benjamin R.
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Overcharged. When I returned the vehicle, I clicked the "I don't agree with the charges button" and the return process told me I would be contacted within 48 hours. I was not contacted and 72 hours later, I received an overcharged bill.

DONALD H.
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El cliente no dejó un comentario.

ROBERT S.
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El cliente no dejó un comentario.

tiffany J.
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It was a smooth transition thanks.

Elizabeth F.
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The confusion caused by the company's operating system generating incorrect information.

Shawn H.
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El cliente no dejó un comentario.

Bobby O.
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Need additional parking space for equipment.

Lee A.
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El cliente no dejó un comentario.

Maverick C.
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Couldn't find the key slot. Other UHaul on the premises was blocking 3 spaces making me feel uncomfortable parking and leaving at an awkward position.

Angela S.
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El cliente no dejó un comentario.

Lori M.
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Customer service was great the lady that helped me was wonderful very helpful

Judy O.
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El cliente no dejó un comentario.

Rodney H.
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El cliente no dejó un comentario.

johnny C.
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Friendly and helpful

Vicky M.
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El cliente no dejó un comentario.

Scott G.
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Very friendly customer service. Convenient location. I will rent all my trucks from here.

Charles A.
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El cliente no dejó un comentario.

hiep H.
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El cliente no dejó un comentario.

Eric S.
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The interpersonal experience was lacking. The person at the counter did not seem to enjoy her job.

jacqueline W.
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Just needed more lighting to see where the drop off keys. Had to come back the next day to give the keys back.

Brett W.
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El cliente no dejó un comentario.

ROGER P.
Clasificación:

Somebody called me to say they were changing my pick up location. I told them I already had confirmation of the location and that I did NOT want to travel an extra 24 miles (both ways/picking up and returning). I was told, “Okay, we will have your rental at the location you had it at.” I am at the location to pick up my truck and I see it on the lot. I have seen it in the same spot since I made the reservation. I find out that I need to travel to another location. I call UHALL to complain and was told that I had to go to the other location (that would have cost me another $24 in mileage). I am out of an hour of day light and $35 for money being paid to helpers that were on the clock!!! UHALL sent me to a closer location after I complained. The location I picked up was super friendly and helpful BUT they didn't have the furniture pads I had reserved.... My wife went to a third location to rent the funature pads. She has already been stressed with the purchase of a house, spending extra time, spending extra money, and now she has to chase down pads... she arrives and is told the system is down. How do you think she treated ME DURING OUR SPECIAL DAY?!? The only good news was the location I picked up the truck from was super great and the place that the system was down didn't even charge us for the 6 pads we rented. Long story short- One person from uhall COULD HAVE done something to tell the truth about the reservation. She lied. Your small town vendors bend over backwards to earn my businesss despite your corporate's poor employees. I will rent storage space with your local vendors but I will NEVER use UHALL again for a move and I was a customer for over 25 years. I will tell everybody I come in contact with about this experience and let them deside if they want to try to get a better or worse experience. One person killing your business one person at a time ends up closing your doors.

Robin Y.
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El cliente no dejó un comentario.

Lindy C.
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El cliente no dejó un comentario.

Robert J.
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El cliente no dejó un comentario.

DERRICK W.
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Warm & cozy place! Warm & welcoming host! For improvements just make sure she is there when I come again

James M.
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El cliente no dejó un comentario.

Larry C.
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El cliente no dejó un comentario.

teresa C.
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El cliente no dejó un comentario.

Ron B.
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Furnish hand trucks and straps to help secure the load.

JAMES T.
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El cliente no dejó un comentario.

CAROLYN S.
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El cliente no dejó un comentario.

Greg Y.
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The 24 hour drop off is terrible, I had to call the 800 number for drop off and was changed to this location as the 1st site the gates were locked

Kenneth B.
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I rented online for $410 get to the uhaul place and they first charged me 503 then 443. I'm it messed my whole move!

Theresa G.
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El cliente no dejó un comentario.

Bella E.
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Simplify the online booking/payment experience for your independent agents. It was a nightmare just trying to process what ought to be a simple transaction.

John P.
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Keep the lady who was working the desk. She was outstanding.

Zachary B.
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El cliente no dejó un comentario.

john J.
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Good customer service!

CHRISTOPHER S.
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Fantastic folks to work with.

YODNI V.
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El cliente no dejó un comentario.

MORRIS P.
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Kim,my representative, although she was multi-tasking, was very polite, professional, and fast. She explained everything thoroughly, we inspected the vehicle, and I was out on the road seemingly in no time. Just maintain what Kim is doing.

michael R.
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El cliente no dejó un comentario.

Melinda O.
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El cliente no dejó un comentario.

JABRELLE C.
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The process was quick and easy.

Kathy T.
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El cliente no dejó un comentario.

Ricardo B.
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The truck was no good transmission was not working properly take me a longer time to get to location

Richard S.
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El cliente no dejó un comentario.

Stacy K.
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El cliente no dejó un comentario.

MATTHEW F.
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El cliente no dejó un comentario.

Laura C.
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Great customer service

TANISHA W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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