Customer Reviews for American Storage
(Distribuidor de U-Haul del vecindario)

147 comentarios

8040 McClellan Blvd   Weaver, AL 36277

(256) 676-3075

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
Horario especial
  • 1/23/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(256) 676-3075

8040 McClellan Blvd
Weaver, AL 36277

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
Horario especial
  • 1/23/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY B. 
Clasificación:
1.0

I was supposed to do an in person pick up at 9:00 a m, but worker didn`t show up until after 10:00 a m. I had to call posted number at location and wait for over an hour.

arthur W. 
Clasificación:
5.0

El cliente no dejó un comentario.

S M F. 
Clasificación:
5.0

Rented from them previously and always a good experience

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DRAKE H. 
Clasificación:
2.0

Weren't open during pickup time, lady could hitch trailer had to call her sister to do it. Pushed My trip back tremendously. My arrival was supposed to be 1pm I made it three hours later. Customer service was mediocre until I spoke with Ben.

Amber S. 
Clasificación:
5.0

Excellent service! I will do business with U-HAUL again! The lady that helped me was super nice!

WILLIAM W. 
Clasificación:
3.0

Would have been nice for the original location to let me know they didn't have a truck sooner than the moment I arrived to pick it up.

Mallory V. 
Clasificación:
5.0

Mileage rate high rental a u haul twice went in town area keep it for a couple of hours. I think could be a little cheaper for local area

DEMETRIS L. 
Clasificación:
5.0

Pamela at this location is extraordinary! She was very informative when it came to everything I needed to know! I will absolutely recommend this location to everyone that I know that needs renting needs!

DANNY K. 
Clasificación:
3.0

I did a after-hours drop-off at this location with a 20' truck and a car carrier trailer. I had a difficult determining a place to park without blocking access to the self-storage. I eventually decided to use the space along the road under the billboard but since the property boundaries weren't clearly defined I had difficultly figuring where to park.

Taylor M. 
Clasificación:
4.0

The online checking out of the uhaul system needs to be fixed.

MILDRED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen B. 
Clasificación:
5.0

Pamela is the best!! She went above and beyond to meet my rental need with smile on her face.

CONNIE I. 
Clasificación:
5.0

Pamela is Awesome!!! Her customer service was excellent. She went above and beyond by staying pass her closing time to meet my rental need. Thank you again Pamela!

CONNIE I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebekah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
4.0

Na

MILTON H. 
Clasificación:
5.0

The lady who assisted me was very helpful and friendly. She went above and beyond means to help me. The downside of the rental was the process and finding an available rental within my area.

michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Best uhaul rental experience ever! Best customer service I have ever experienced.. if Uhaul wants to take this county in rentals send all your customers to this location. The owners care so much for their customers!

Paul G. 
Clasificación:
5.0

The manager here was also knowledgeable and friendly. She did her job so well that it only took five minutes to check me out and send me on my way.

HOLLIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONIKA M. 
Clasificación:
5.0

Easy to use the vertual check in

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHELLE L. 
Clasificación:
5.0

Nothing the person did a great job!!

SHELIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

Nothing the young lady was perfect her service was excellent.

darrell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

Dropped off after hours and the process online was very confusing I did everything that was asked but it did not take my return but the person at American storage was very nice and received it in the next morning

Phillip G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

This location is very professional and well ran

Bruce L. 
Clasificación:
5.0

This is the best place to rent from in the area! Don't go to the other places. This lady will take very good care of your needs & will not delay your move in any way what's so ever. I needed a truck for two different weekends. The first weekend I rented from another place in the area. The experience wasn't pleasant & my move was delayed. The second weekend was very easy & wonderful. Thanks to this awesome location! I will never us anyone else.

CRYSTAL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
5.0

Pam is great..would rent there anytime!!

JOSE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERRY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Norma Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

There was a miscommunication between U-Haul and American. American had closed due to a family illness, however After a phone call Pam Arrived in short order to do the rental!

Glen D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie S. 
Clasificación:
5.0

Went to pick it up in Saks , AL and they had me down for Sunday , then he found me one in Weaver , Al and i get there and i wasnt in the system , she had a 15ft i think that was what it was , but i needed a 26ft . I took that one , then i get a call about 11:30 and the person wanted to know if i was going to pick up U haul on 2 Hwy 202 in Anniston , Al .. So it really wasnt a good day ..

LARRY S. 
Clasificación:
3.0

I wish I could have dropped off in Jacksonville, location I specified when reserving.

Jason S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
5.0

Excellent customer service and very knowledgeable.

Wendy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald W. 
Clasificación:
4.0

No one was there when I dropped in the middle of the afternoon

John S. 
Clasificación:
5.0

I had a great experience here after the UHaul place in Jacksonville messed up my reservation. At Weaver the lady who took care of us was so professional and made sure I had a good experience got me the uHaul we needed to move to our new home. I will recommend them to all my friends and family . I give them 5 stars .

Natalie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathryn N. 
Clasificación:
5.0

Nothing I got good service at this locate

ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariq S. 
Clasificación:
4.0

Personnel was very helpful.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
5.0

The location that I picked up the truck was not the one I expected when rented the vehicle. This caused some logistical problems. Everything else was great.

Alfred N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharonda J. 
Clasificación:
1.0

I was charge for dollies that was not inside of the uhal.

India H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam T. 
Clasificación:
2.0

My “receipt” didn't come through until almost a month later. There were no charges or amounts listed (everything was 0), so it was pretty useless. I would like to have an actual receipt detailing the breakdown of what I was charged.

Amanda H. 
Clasificación:
5.0

Everything was as expected and staff was very accommodating and professional.

Tracie P. 
Clasificación:
5.0

Manager went out of her way to accommodate me.

Roger V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY W. 
Clasificación:
5.0

I had no problems it was a unique experience no hassles I was n an out in 15 minutes or less this is the service I wish I had everywhere

DEREK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendrick F. 
Clasificación:
5.0

Nice to work with and provided me more than I expected. Great experience.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

sokratis K. 
Clasificación:
5.0

just dropped it off - very easy

Rickey K. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shanna J. 
Clasificación:
1.0

These guys were clueless how to rent a car dolly. They charged me $362.00 then explained the charge was high cause part of the charge is a "deposit." After talking to the regional manager she said my card wasn't charged any amount. So those guys couldn't even process my card right. Also, your site told me I was good to go based on the vehicles I filled out in the online form. So I go to pick up the car dolly the day of the move and she tells me "I can't rent it to you." So I had to scramble and talk to the regional manager and she hooked me up with a different type car hauler. It was a sad, miserable, unprofessional experience.

Rick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Arnold H. 
Clasificación:
5.0

Friendly approach by the agent. Quick service

enrique Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald W. 
Clasificación:
5.0

Good to Go!.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

Everything was ready and right on time. Perfect service!

Doris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
5.0

The two ladies that worked there provided superior customer service. They were friendly, professional, and had product knowledge. These two ladies should be either working at your corporate office or the main U-Haul dealer for the Anniston area. They far out class any dealer that I have rented a U-Haul from.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Acacia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie W. 
Clasificación:
5.0

Great Service

Ralph R. 
Clasificación:
5.0

Great Service

Ralph R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Burt E. 
No se han enviado comentarios para esta ubicación.

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