Comentarios del cliente para American Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de American Storage
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ronald W. en
Nothing I got good service at this locate
David C. en
Personnel was very helpful.
Alfred N. en
The location that I picked up the truck was not the one I expected when rented the vehicle. This caused some logistical problems. Everything else was great.
India H. en
I was charge for dollies that was not inside of the uhal.
Amanda H. en
My “receipt†didn’t come through until almost a month later. There were no charges or amounts listed (everything was 0), so it was pretty useless. I would like to have an actual receipt detailing the breakdown of what I was charged.
Tracie P. en
Everything was as expected and staff was very accommodating and professional.
Roger V. en
Manager went out of her way to accommodate me.
DEREK C. en
I had no problems it was a unique experience no hassles I was n an out in 15 minutes or less this is the service I wish I had everywhere
MICHAEL R. en
Nice to work with and provided me more than I expected. Great experience.
Rickey K. en
just dropped it off - very easy
Rick W. en
These guys were clueless how to rent a car dolly. They charged me $362.00 then explained the charge was high cause part of the charge is a "deposit." After talking to the regional manager she said my card wasn't charged any amount. So those guys couldn't even process my card right. Also, your site told me I was good to go based on the vehicles I filled out in the online form. So I go to pick up the car dolly the day of the move and she tells me "I can't rent it to you." So I had to scramble and talk to the regional manager and she hooked me up with a different type car hauler. It was a sad, miserable, unprofessional experience.
enrique Z. en
Friendly approach by the agent. Quick service
William R. en
Good to Go!.
Doris R. en
Everything was ready and right on time. Perfect service!
John S. en
The two ladies that worked there provided superior customer service. They were friendly, professional, and had product knowledge. These two ladies should be either working at your corporate office or the main U-Haul dealer for the Anniston area. They far out class any dealer that I have rented a U-Haul from.
Ralph R. en
Great Service
Ralph R. en
Great Service
Greg E. en
excellent customer service; personable, professional, no wait and everything was delivered as promised.
Philip P. en
I was told one. Price then hide to pay more I understand I used the. Moving pads and that was 10.00 dollars that wood have made it 90 dollars. I was told. 80.
Dennis M. en
Put flags on the back
Johnny B. en
Keep up the good work??
Diane C. en
Pamela Rowland was a joy to work with. Her customer service was exceptional.
Donald T. en
Great service
Angela H. en
The women working was very friendly very very good with customer service. She is an asset to represent the Company.
en
No problems at all. The lady who took care of me was very professional!
joshua G. en
Very friendly and attentive! Such a sweet lady! We lived it!
Monique B. en
The lady that assisted me was organized, professional and thorough. It was a very easy and pleasant transaction.
sister mary J. en
The lady that helped me was friendly and very helpful.
Amy E. en
Excellent customer service! These people went above and beyond to help their customer. I am so appreciative!!
Paul S. en
The truck was not well maintained. The parking brake light was on before I left the location. I was told it was a faulty sensor. Before I returned the truck, the check engine light came on. The steering wheel had a quarter turn of play in it. Worst UHAUL truck I have ever rented.
sharmine J. en
Ms Christin was professional and friendly. She explained everything to me in full detail. Gave great customer service!!!!
Brenda J. en
Everything was Wonderful
Addie K. en
The owners were very polite and nice.
William W. en
Pamela was very customer service oriented. Very much appreciated.
DOUG M. en
Very helpful and professional. Would recommend to everyone
Dustin P. en
It was as great of an experience as i could have asked for.
arlene B. en
The owner/manager of the Weaver Uhaul was amazing. My pick up of this trailer was urgent in nature. The movers did not have enough room. On top of that, I had to run to the Gadsden Uhaul to get a light set installed on my truck. The owner /manager of the Weaver Uhaul came on his own time after hours to help me hook up the trailer. I was so pleasantly amazed at the wonderful service they provided. Thank you so much.
Rickey W. en
I Rented my truck one way from Oxford, AL to Gadsden, AL. I was only allowed 39 miles for my move - Google Maps determined it was 52 miles. Additionally, I was required to drive 14 miles to pick up my Truck, which meant I had to drive 14 miles back to my house, which was an inconvenience to me the customer. I was not given additional miles to compensate for my I convenience. To no surprise, I went over my allotted mileage by 23 miles, and had to pay $0.40 Per mile. This is horrible customer service. I would not recommend UHaul to anyone.
OLIVER A. en
No improvements needed. Fast friendly service. It was a delight to do business with this location. I will be back to rent again.
NIKISHA S. en
Nothing Everything for me was great!
rodger C. en
Awesome customer service
yazeed A. en
My experience with this location was great. Staff were helpful and professional.
Jessica K. en
Absolutely loved the lady operating this Uhaul location. Extremely nice. Got me in and out in just a few minutes. Best location I've ever rented from. She even stayed a little later to wait on me. I would highly recommend this location to anyone.
robin L. en
Everything went perfectly!
Jimmie S. en
Staff was professional and personable. Brad was the guy that helped me, it was early but he was in a great mood and he was very knowledgeable when it came to the questions I asked. The place itself was clean and impressive. The opposite of the shack I rented it off of in Alabama, although they were nice and helpful too.
Ronald E. en
Clean the inside of the windshield. First day of driving at sun down the window was difficult to see out of as we were traveling into the sun.