Customer Reviews for American Self Storage of Grove City
(U-Haul Neighborhood Dealer)

47 reviews

2539 Gantz Rd   Grove City, OH 43123

(614) 808-3675

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(614) 808-3675

2539 Gantz Rd
Grove City, OH 43123

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Easy to drop off but not inviting at all.

GILBERT SHEETS 
Rating:
5.0

Customer did not leave a comment.

Tammy Shanks 
Rating:
4.0

Customer did not leave a comment.

Kaitiyn Baker 
Rating:
5.0

Customer did not leave a comment.

diane nabria 
Rating:
4.0

Customer did not leave a comment.

Tejuan Marable 
Rating:
1.0

Customer did not leave a comment.

Mike Archer 
Rating:
5.0

Customer did not leave a comment.

Brittany Lloyd 
Rating:
5.0

I love her service she is well professional and friendly. Thank you for your help.

Malaykumar Patel 
Rating:
5.0

Customer did not leave a comment.

James Wittstruck 
Rating:
5.0

Customer did not leave a comment.

Stephen Boisseau 
Rating:
1.0

Customer did not leave a comment.

abderahmane Chikou 
Rating:
4.0

Customer did not leave a comment.

matthew fackler 
Rating:
4.0

The woman who checked me in and out was super nice and very helpful. The truck was clean and easy to drive. Pick up and return were quick and easy.

Brandy Martin 
Rating:
5.0

Customer did not leave a comment.

christan Sammons 
Rating:
5.0

Customer did not leave a comment.

Heather Hoy 
Rating:
5.0

Very friendly staff service

Ketan Kothari 
Rating:
4.0

Customer did not leave a comment.

Greg Lowder 
Rating:
4.0

Customer did not leave a comment.

Mark Kryah 
Rating:
5.0

Customer did not leave a comment.

KEVIN KOVALCIK 
Rating:
5.0

Customer did not leave a comment.

Vanesa Tapia 
Rating:
5.0

Customer did not leave a comment.

Brandon Thiel 
Rating:
1.0

I will never use Uhaul again after the experience I have encountered the past few days, to start out the day before my pick date the location I picked had no trucks available so I was switched out to a farther location (big mistake). The next day I arrived at the location to pick up my rental, I arrived went through the app pick questions, before I leave I look at the gas tank and there is no gas cap. I immediately call Uhaul to see what we can do, this is 45 minutes past my pick-up time. I then have to wait another 60-90 minutes for a tow to come to bring me a gas cap. In the time I waited Uhaul never said it was okay to drive the truck without a gas cap, if that was the case I would have never waited 2 hours past the pick-up time. I had to pay more money out of my pocket to pay the movers I hired to help because I had to wait for a gas cap. I received a phone call this morning (November 22) from a field manager (Alex) here in Columbus, Oh. To start very rude, I couldn't even get a word in before the phone call had ended. But basically, the phone call was not resolved on my end due to having to waste 2 hours of my time on Uhauls issues. I will not be using Uhaul again for any future moves due to poor customer service. I am very surprised at how Uhaul handled this situation but not surprised.

Kenya Woodard 
Rating:
5.0

Customer did not leave a comment.

OMAR DARAWSHEH 
Rating:
5.0

Customer did not leave a comment.

RICHARD ANDERSON 
Rating:
5.0

The costumer service was excellent.

Gregory Foster 
Rating:
5.0

Customer did not leave a comment.

Heather Everett 
Rating:
5.0

Customer did not leave a comment.

Jeff Horaney 
Rating:
5.0

The only improvement I can see is the size of the location and Easier access to the exit. There’s not enough room between the fence and the exit on the end of the building. But overall it’s a beautiful clean facility in management is excellent, goes Way beyond to help

STEVEN FLETCHER 
Rating:
5.0

Customer did not leave a comment.

BRIAN JORDAN 
Rating:
3.0

The service is exceptional, the units are clean and modern but the location of the gate makes it very hard to go completely Drive around the property without having to try to turn around in the back. Which is very hard with A truck and a trailer

STEVEN FLETCHER 
Rating:
5.0

Connie, great customer service

Quinton Sellers 
Rating:
5.0

Connie, great customer service

Quinton Sellers 
Rating:
5.0

Awesome customer service

BRIAN HEASTON 
Rating:
5.0

Customer did not leave a comment.

LOREN DIERINGER 
Rating:
4.0

Customer did not leave a comment.

Teresa Blackwood 
Rating:
5.0

I can't think of anything! Out standing Service clean units. Connie is a Very pleasant person I felt as if I knew her for years. Thank You

TINA MCNEIL 
Rating:
5.0

Customer did not leave a comment.

Owen Hughes 
Rating:
5.0

Customer did not leave a comment.

JESSICA LANGE 
Rating:
5.0

easy peasy

jaysson eicholtz 
Rating:
5.0

The manager at this location is always friendly and a kind person. She has helped me on two separate occasions. Thank you!

CHRISTOPHER HUTCHINSON 
Rating:
4.0

Customer did not leave a comment.

Stephanie Lett 
Rating:
5.0

Customer did not leave a comment.

Christopher Hutchinson 
Rating:
5.0

I was completely satisfied with my experience.

Ryan Chapman 
Rating:
4.0

Customer did not leave a comment.

Matthew Clark 
Rating:
5.0

Inside had a bunch of dog hair which isn’t a big deal but it wasn’t from us . The women was very friendly and the office and lot was clean .

Colton Brown 
Rating:
5.0

Customer did not leave a comment.

JOHN LEONARDO 
Rating:
5.0

Pick up & drop off was easy! Extremely convenient to be able to go get a truck outside of normal business hours.

Jared Lowe 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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