Comentarios del cliente para American Self Storage No 2

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de American Self Storage No 2

Grado total:

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Robert D. en

Grado:

I had a horrible experience with the on line pick up process. Used it before in Grapevine and it went OK, but at this location took me almost 45 minutes to get the truck. At one point, was asked for an additional contact, or a passport...very confusing. Eventually worked through it, but a very poor experience. Probably not the location’s fault, but that’s where I experienced it.

Elgie D. en

Grado:

El cliente no dejó un comentario.

Vivien H. en

Grado:

Excellent service

Rachelle S. en

Grado:

Picking up with the phone was a real pain and dropping off in the dark was too. We had kids with us and I felt like it took too long. Also charged me for safe move of which I declined at least three times.

Heather M. en

Grado:

El cliente no dejó un comentario.

Terry W. en

Grado:

El cliente no dejó un comentario.

Martha C. en

Grado:

I rented 25ft and 15ft trucks. The day of moving, we realized we needed bigger trucks so I called to exchange the 15ft for a 20ft (that was after filling it up with gas!) They did not tell me that I had to return the 15ft truck to the same rental even though it was all in the same city, also the 20ft was only available in a different part of town so we had to go there to get it. I assumed I could just drop off the 15ft for a 20ft since we had NOT left the city yet. They said because of that I could not get my FULL refund and it was considered a "trip" . TERRIBLE communication and bad form as far as I'm concerned. Will not recommend U-Haul after that.

Dean D. en

Grado:

El cliente no dejó un comentario.

Torrie S. en

Grado:

I never got to use the facility because when I got there at 6:15 they were closed and i was told they closed at 7

Thomas S. en

Grado:

Staff was ready and expecting me when I arrived. Everything was in order and I was out the door quickly with all my questions answered.

john C. en

Grado:

El cliente no dejó un comentario.

Jaimie G. en

Grado:

Great staff, very easy to with.

Richard A. en

Grado:

El cliente no dejó un comentario.

Tammy C. en

Grado:

El cliente no dejó un comentario.

CLOUD H. en

Grado:

Jason was very helpful and got me a great deal on a round trip. Vehicle ran great too. Will use them again if I ever need another Uhaul.

Christine H. en

Grado:

Bill was $50 more than quoted!???

Josh B. en

Grado:

El cliente no dejó un comentario.

Cody B. en

Grado:

awesome customer service throughout the experience

Brian L. en

Grado:

Truck had check engine light and low tire warnings all trip (not until on highway).

Chad B. en

Grado:

Excellent customer service, will use again if needed.

Patty T. en

Grado:

El cliente no dejó un comentario.

Jared F. en

Grado:

El cliente no dejó un comentario.

Terrell R. en

Grado:

Jason was very professional and helpful.

dustin O. en

Grado:

El cliente no dejó un comentario.

Billy H. en

Grado:

El cliente no dejó un comentario.

Candice T. en

Grado:

El cliente no dejó un comentario.

KELLIE B. en

Grado:

The unit was clean. Jason was very helpful in providing feedback and giving recommendations.

Junaid M. en

Grado:

El cliente no dejó un comentario.

Pamela H. en

Grado:

El cliente no dejó un comentario.

James I. en

Grado:

El cliente no dejó un comentario.

Scott P. en

Grado:

El cliente no dejó un comentario.

zane H. en

Grado:

El cliente no dejó un comentario.

Lakesha M. en

Grado:

Nothing great customer service