Customer Reviews for American Self Storage #19
(Distribuidor de U-Haul del vecindario)

702 comentarios

750 S Ranchwood Blvd   Yukon, OK 73099

(405) 494-1630

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 9/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(405) 494-1630

750 S Ranchwood Blvd
Yukon, OK 73099

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 9/5/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Luke F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine S. 
Clasificación:
5.0

I'm not sure. The service was excellent!!

Dale S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean G. 
Clasificación:
5.0

Sue goes above and beyond in everything she does at her facility. I'll always use this location for all my storage and moving needs.

Tyler M. 
Clasificación:
1.0

Worse I haul experience I've ever had

JESSICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis J. 
Clasificación:
5.0

Owner at Yukon facility went above and beyond for us She was closed but came out and helped us get checked in anyway. She was amazing! 5stars

Raquelle P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carrie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia Y. 
Clasificación:
2.0

El cliente no dejó un comentario.

Roxann F. 
Clasificación:
5.0

Very helpful and friendly

Anthony W. 
Clasificación:
5.0

The customer service lady was very nice and knowledgeable. Very pleasant. The truck drove great.

MaryEllen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH G. 
Clasificación:
5.0

Drop and go was easier than you would ever guess.

Frank O. 
Clasificación:
5.0

If I could give Sue 6 Stars I would. She does the absolute best job possible. I will always go to her first for any uhaul needs.

DANIEL V. 
Clasificación:
5.0

Absolutely nothing

KENNETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernanda D. 
Clasificación:
5.0

Everything was perfect thanks for all the help

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston J. 
Clasificación:
3.0

Provide better customer service when dealing with a customer. An offensive comment was made the first time.

Kiefer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alesha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick K. 
Clasificación:
1.0

Sue is the worst person I've ever met rude hateful did not provide professional service at all with her lack of professionalism and the stuff that I purchased not being in the truck the movers ended up breaking a lot of my stuff it's horrible

Michael M. 
Clasificación:
2.0

The truck leaked and ruined my mattress. I am extremely unsatisfied.

Cody D. 
Clasificación:
5.0

This is my go-to uhaul from now on. Sue does an incredible job.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

We want to thank Mrs. Sue for her help. She was such a blessing because we were at a loss due to difficulties with another Uhaul location. She assisted us with checking in our truck and was so helpful. She was kind, courteous, and professional. 5 star customer service!

Jennifer D. 
Clasificación:
5.0

Sue was very kind and professional. The process of picking up and dropping off was so easy. This was by far one of my best experiences renting a moving truck. I will definitely rent from here from now on.

Lisa G. 
Clasificación:
5.0

very friendly staff!

Sujith N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

She was so wonderful. Helpful. And the most positive welcoming personality, espfor an early Saturday morning.

Kimber H. 
Clasificación:
5.0

The lady running the place was absolutely wonderful. She was so kind and explained everything about the truck thoroughly. Very pleased with the experience.

Naima A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad S. 
Clasificación:
2.0

Customer service need work ! No one was around so I dropped the trailer in a area where traffic could still pass around the parking lot the trailer wasn't inspected nor did anyone come outside . The lady opened the office door long enough for me to tell her I left a trailer in the corner then closed it I didn't sign or see any documents . I could have left a damaged trailer for the next person and they wouldn't have known . The place was clean but they need more room for having a Uhaul rental at this location .

Tyler T. 
Clasificación:
1.0

Got charged 25 dollars for "gas" when I filled it up before I returned it. Truck was beat up, would not recommend to anyone I know.

Colin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ChIen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

Great place and very friendly service

RAYMOND S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Twain B. 
Clasificación:
5.0

She was very kind and polite during the experience. Will go back to this location when more rentals are needed.

Cameron K. 
Clasificación:
2.0

I put gas in the truck and was still charged, this is just not right

Frank G. 
Clasificación:
1.0

Horrible customer service, unpleasant personnel. I was told to go somewhere else to rent the truck I had reserved several days earlier. I will not be returning to this location and may switch to Ryder when I need these services agsin.

Jana D. 
Clasificación:
5.0

Everything was perfect

Richard G. 
Clasificación:
4.0

El cliente no dejó un comentario.

STARLA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PENNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDDIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAIVD B. 
Clasificación:
5.0

Sue always does a professional job for her customers at All American Storage.

NATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY B. 
Clasificación:
3.0

Mask was required. Had stand out in the cold. Mask needs to stop. They do not work, even says so on the box. She locked the door so I couldn't come in! BAD BUISNESS! If mask work then I shouldn't have to wear a mask! They do more harm than good. Look at history.

JASON M. 
Clasificación:
4.0

The lady running the location was extremely polite and very helpful. I will definitely use this location again

MICHAEL M. 
Clasificación:
5.0

The manager is incredibly helpful, I recommend this place to anyone!

CHASE C. 
Clasificación:
5.0

Very cordial we appreciate them a great deal.

Levi F. 
Clasificación:
5.0

Sue is amazing!! She is the best manager this facility has had in recent years. She is gracious, kind, abd helpful.

LYNDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
4.0

to improve: when a customer goes on line & fills out all the questions to rent the trailer/truck & then getto the pick up place & have to reenter the comp[lete form all over; this is not a quick pickup like advertised. I know you have to verify DL & truck Tags. but come on, i was on a tight schedule, needed a quick in & out pickup. it took another 30 minutes to hooked up. customer service was fine, its just your process that needs work.

monty H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY J. 
Clasificación:
5.0

App is not very user friendly. Had multiple issues. Manager was very kind and helpful.

Jeff H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

Amazing customer service! They explained everything in detail and did most of the work to attach the trailer.

CHRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY P. 
Clasificación:
5.0

The clerk was extremely accommodating and friendly.

LONNIE R. 
Clasificación:
5.0

All good

david H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MISTY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER H. 
Clasificación:
5.0

Sue was wonderful. Seriously went above and beyond to help me. If I ever rent again, I'll be sure to come to this location.

TOBY A. 
Clasificación:
5.0

Staff was great. Very helpful with my urgent need of a moving truck. Would rent again from them.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN R. 
Clasificación:
3.0

Over the phone Sue was kind and understanding, I appreciated that. Due to unforseen circumstances, I was a little late arriving and found her not so friendly. I had hired someone to help me load for the move to Tulsa. I had no idea that I was expected to handle loading my car and all that entailed. My guy was told that there would be no help and instructed on how to hook up. It astounds me that your policy does not include that service for 67 yro women. I appreciated the change in location for dropoff, however, the location was a little confusing since no one was there to answer questions. I did my best to follow the online instructions, but I do not think I want to go through this experience again. People with disabilities are tired of paying for lackadaisical customer service in locations. It was a pretty decent ride. Charge ports convenient. Thanks to those who helped me.

LETITIA C. 
Clasificación:
1.0

Manager was rude.

TAYLOR M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Grayson W. 
Clasificación:
5.0

We had an extremely nice experience with this move! Everything was in place and the equipment was in great working condition!

WESLEY R. 
Clasificación:
5.0

Very professional lady runs that location,she is very efficient at her job! I recommend a raise for her...she was great! A real sweetheart!

Larry S. 
Clasificación:
2.0

Lady was rude and condescending. Acted like helping me was a waste of her time. She mumbled an insult and when I asked her to repeat herself, she said “nothing” and just grinned. I also specifically rented from this location because I needed to drop off same night, the website let me schedule to return at 11pm and the sign said 24hr drop. Only to find out she locks the gate at 8pm. I had to reschedule my morning flight. The equipment was fine. Exactly what I needed and worked as intended. But I will avoid this location at any cost and will tell anyone who asks to do the same.

CHRISTY W. 
Clasificación:
5.0

The lady was very nice and wonderful. Worked with me on time to return. I am glad I went to this location. And God will bless her very much.

NECOLE A. 
Clasificación:
5.0

Sue was extremely helpful. Please get one of the new UHaul vans to her location. This area needs a place to rent a van that is nearby!

CAROL N. 
Clasificación:
5.0

Manager was very helpful and informative. She spent extra time making sure the hookup and chain length was correct.

PAULA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa O. 
Clasificación:
4.0

I should not have to wear a mask

WENDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
5.0

Extraordinario servicio al cliente

DANIEL E. 
Clasificación:
5.0

Hard to improve excellence.

RICHARD B. 
Clasificación:
5.0

I had a quick and easy experience reserving a truck online. I had one issue, I wasn't able to find a copy of my contract that had instructions on refueling, I was able to guess how much fuel was needed but I had a difficult time finding a fuel guide. The property manager at American Self Storage was kind enough to give me a reminder call before returning the vehicle and helped with the return process.

Erick R. 
No se han enviado comentarios para esta ubicación.

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