Comentarios del cliente para American Self Storage #19

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de American Self Storage #19

Grado total:

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Patrick B. en

Grado:

El cliente no dejó un comentario.

ALLEN B. en

Grado:

The person that we dropped the truck and trailer off to was very warm and friendly. The facility was very clean looking and organized.

Yankston J. en

Grado:

The manager of the facility has sent me 3 threatening text over a charge - I DO NOT appreciate being threatened when you are holding more than $200 on cards for rentals. I have turned the text over to the local authorities and have disputed the charges with my card company. He allows his dog into the office - plays with the dog while waiting on customers and places priority on "his customers" to the ones waiting in his waiting area.

COLLEEN H. en

Grado:

The drop off was closed. It would have helped if we had known.

andrew K. en

Grado:

El cliente no dejó un comentario.

Courtney D. en

Grado:

Jeff is absolutely amazing! He stayed late at the location so we could come back and get the auto transport put on. He’s the nicest person I’ve ever met in the U-Haul world, and I move a LOT for work.

Laura M. en

Grado:

El cliente no dejó un comentario.

Frederick W. en

Grado:

El cliente no dejó un comentario.

Ron M. en

Grado:

Very nice and extremely helpful.

Jeff M. en

Grado:

Jeff was very courteous and helpful. Made for a pleasant experience

Brittany R. en

Grado:

Jeff at this location was amazing!! He made sure that he had everything ready to go for us and got there very early that morning to ensure we were taken care of.

Dylan P. en

Grado:

U-Haul dude was awesome!

Joe W. en

Grado:

El cliente no dejó un comentario.

Jesse F. en

Grado:

El cliente no dejó un comentario.

Chris W. en

Grado:

They were closed but seems like the app worked well to drop off

CONNIE F. en

Grado:

Road great

harold A. en

Grado:

Stay open later on week ends

timothy S. en

Grado:

El cliente no dejó un comentario.

rachel W. en

Grado:

Great guy helped us when I dropped off the uhaul!

Jorge H. en

Grado:

Great staff. Super friendly. A bit out of my way from where I live but I would def rent from here again bc if this experience.

Caleb M. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

I was charged for 19 gallons of fuel. I only drove the truck 10.1 miles. There is no way the truck only gets .53 miles per gallon. When I called the location to resolve the matter the sales person, Jeff Seaborn, refused to help me. He began yelling at me on the phone, and then he hung up on me. When I called UHAUL customer service the first time, the customer service representative did not bother to get any of my contact information, my contract number, or any other information from me. Her answer to the problem was to connect my call back to Jeff Seaborn at the rental location. When I called UHAUL customer service again, Brenda helped me get a customer action complaint started.

Olunwaseun O. en

Grado:

El cliente no dejó un comentario.

Joe W. en

Grado:

El cliente no dejó un comentario.

Franda F. en

Grado:

El cliente no dejó un comentario.

Joyce O. en

Grado:

Jeff, was absolutely amazing. Very friendly accommodating . Thank you jeff...

GREG C. en

Grado:

Rick and Jeff and everyone we worked with were so nice and helpful. Will definitely recommend to friends and family.

Terrell E. en

Grado:

Owner manager very helpful

Carl J. en

Grado:

Rick, the guy that runs this location should write a book on how to provide excellence in customer service and how to always go above and beyond for the customer. Two trucks rented this week from him and the service was over the top on both occasions. Also, the most friendly human being any of us had ever met.

Roger S. en

Grado:

El cliente no dejó un comentario.

Kyle C. en

Grado:

El cliente no dejó un comentario.

Omar A. en

Grado:

El cliente no dejó un comentario.

teresa W. en

Grado:

El cliente no dejó un comentario.

Anthony G. en

Grado:

When we called, but said that they didn't have room for us. After I explained we went through the uhaul app, he said he would honor it, but we would have to find somewhere else....not very happy.

Marcketta C. en

Grado:

Experience was perfect. Went off without a hitch

Marcketta C. en

Grado:

Knowledgeable, friendly and very helpful. Made it a pleasant experience.

DAVID N. en

Grado:

Roger and the staff were friendly and professional. They worked with us and we were very grateful for that. I highly recommend this place.