Customer Reviews for American Self Storage #14
(U-Haul Neighborhood Dealer)

708 comentarios

3401 N Hillside St   Wichita, KS 67219
(1 block North of K96 on Hillside)

(316) 262-5289

Horario

  • Mon–Sun
    Cerrado
Horario especial
  • 5/28/2023 - 5/29/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(316) 262-5289

3401 N Hillside St
Wichita, KS 67219
(1 block North of K96 on Hillside)

Servicios en esta ubicación:

Horario

  • Mon–Sun
    Cerrado
Horario especial
  • 5/28/2023 - 5/29/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Make sure beginning fuel level is accurate - at least it was easy to correct through texted link.

Randall H. 
Clasificación:
5.0

Awesome!

Kirsten A. 
Clasificación:
5.0

Dave did a great job, very friendly and provided excellent customer service. Highly recommend this location. Top notch!!!

Tim T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Audrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summer J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcella B. 
Clasificación:
3.0

The truck was pretty beat up. It ran ok but it was by far not the best long drive I've taken. The location wasn't horrible and I don't really blame the place as much as the diminishing quality of the truck. There were panels that were coming off inside the driving compartment. Just not well maintained. And to top off everything, your company stole money money from me over an invalid toll charge and charged me for it even though I disputed it and then had to gall to try to ask more questions 2 weeks after you took the money without authorization. The way this was "resolved" has soured me on UHaul as a company and I will use alternate rental trucks next time.

Don D. 
Clasificación:
5.0

The young man running this site was outstanding. Great help, friendly and ready to adapt. Great transaction all the way around!

Amy M. 
Clasificación:
5.0

Fantastic to deal with. Very welcoming and a great personality. Everything was ready to go when I got there. Highly recommend.

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

Customer service was outstanding!

PERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rod E. 
Clasificación:
5.0

David was great he was very personable and friendly

JACK D. 
Clasificación:
5.0

Best Uhaul experience I've had. The gentleman who assisted me was very friendly and courteous. 10/10

Casey S. 
Clasificación:
5.0

The manager at this location was very helpful and very friendly. I would recommend him to others.

Melissa B. 
Clasificación:
5.0

Quick and clean Pit Stop. Friendly Assistance.

James J. 
Clasificación:
5.0

I absolutely loved the drop off location. The proprietor was friendly, professional, and helpful. Drop off was fast and easy. Highly recommended.

Theodore F. 
Clasificación:
5.0

Made a stressful situation easier . Excellent customer friendly.

warren W. 
Clasificación:
5.0

David does a good job. Friendly and proffesional

Kriston S. 
Clasificación:
5.0

Everything is awesome nothing to be changed at this site. Excellent services

frederick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD N. 
Clasificación:
5.0

Eliminate all the “extras” pushed online. I just wanted to rent a small trailer locally. I don't need to be asked about storage or other such things.

Steven R. 
Clasificación:
4.0

Customer service was friendly and personable.

Aaron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn W. 
Clasificación:
5.0

The guy running the desk was incredible help. It was the fastest and easiest I've ever picked up and dropped off a trailer.

Justin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

I've used uhaul to rent trailers and trucks for years and this location was very well run. I can't think of anything to improve it.

James L. 
Clasificación:
5.0

Great in-office customer service but the inside of the cab was not cleaned and the windshield had bug residue all over it. NOTE: The Air Conditioner stopped working and blowing cool air about 30 miles into the 200+ mile trip. Not good on a 100 degree day. I called U-Haul to document this and would have turned around if I didn't have an appointment to keep. Fortunately, the AC and blower would come back on periodically so I was able to cool off at times.

JEFF D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kriston S. 
Clasificación:
5.0

Nothing, I had excellent service….will always use this location

Colin W. 
Clasificación:
5.0

I would recommend this location because of Dave. Very nice guy to deal with. The equipment sucked! The lights didn't work, and the area manager was worthless. He should have found a way to send someone out to fix the lights on the tow dolly!

Steven A. 
Clasificación:
5.0

Right rear tire continued to deflate. I had to put air in it a couple of times. Great service.

PERRY W. 
Clasificación:
5.0

Extremely helpful and efficient.

Patrick G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
5.0

The owner was so helpful in getting the trailer hooked up. I highly recommend this uhaul location.

Steve K. 
Clasificación:
5.0

The trailer hydraulic was Extremely damaged or not very easy at all to work. It nearly killed me to reattach to my truck after packing.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
4.0

I don't have any complaints. David was very professional and got hooked and quickly and explained the whole process to me.

Donny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt C. 
Clasificación:
3.0

Supposed to be open but was closed "for lunch" when arrived. Had to wait.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Retha C. 
Clasificación:
5.0

I extended my time and was charged for a second insurance coverage charge on same rental contract. I don't think that is fair since I kept the same contract. Last time I rented I had an $80 hold on my account for four days after I pif at the location. Not sure what's going on but couldn't get any answers. Thanks.

Shelly R. 
Clasificación:
5.0

Maintain the high standards in place today.

Steve M. 
Clasificación:
5.0

Very satisfied, Dave Pore,the GM was extremely helpful and easy to work with.

Robert E H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

The way you check in online. It didn't work for us. The gentleman that helped us, was awesome! After that everything was smooth sailing.

Amy L T. 
Clasificación:
5.0

El cliente no dejó un comentario.

AmyMarshall M. 
Clasificación:
5.0

Dave, the owner/operator is awesome! He treated me like his brother. Totally concerned about the customer.

Mark V. 
Clasificación:
5.0

The attendant was very knowledgeable, and helpful. The equipment was in good shape, pulled well, loaded easily, exceeded my expectations. Gracias

Dave L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

The owner was very helpful and really made me feel like a friend!

MARK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara H. 
Clasificación:
5.0

Super friendly, helpful guy!!!

Judy R. 
Clasificación:
5.0

None very friendly and helpful

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

The service was awesome!!!!

Josh B. 
Clasificación:
5.0

Excellent experience at the location I was sent to. However it was 22 miles from my residence and 12 miles further than the nearest U-Haul location so ended up having to pay for around 25 miles that I didn't need to!

Danny S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad O. 
Clasificación:
5.0

Nothing. Everything went as scheduled.

frederick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

June B. 
Clasificación:
5.0

Dave was incredible to work with and super friendly. He helped me figure out how big of truck and storage unit I would need and made the experience very easy and I felt good about it all. I will always rent uhaul from this location in the future.

Juli V. 
Clasificación:
5.0

Dave (I think) was awesome.

Perry W. 
Clasificación:
5.0

Very accommodating and friendly.

John W. 
Clasificación:
5.0

David Porejr was good to work with I'll rent from him agin.

Barry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
5.0

I am very pleased with the company I used

STANLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J. 
Clasificación:
5.0

Is very outgoing, quick and friendly.. No problems at all would highly recommend

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlynn W. 
Clasificación:
5.0

The customer service man did an excellent job helping me. ¡Gracias!

KENNETH G. 
Clasificación:
5.0

Quick and accessible.

Kristopher B. 
Clasificación:
5.0

The gentleman that helped me was amazing. I was able to get the truck I needed last minute and he was so kind and caring. He definitely made the experience so much better.

Ashlea N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAITLYN N. 
Clasificación:
5.0

Fantastic customer service from this location! If I rent again in the area, this will be my go-to.

David O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
3.0

El cliente no dejó un comentario.

George D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Farhad Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Everett P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley C. 
Clasificación:
5.0

nothing. Everything was great, the gentleman was very pleasant.

Kim N. 
Clasificación:
5.0

David was very polite and helpful. He made it easy.

BRADLEY C. 
Clasificación:
5.0

Manager was absolutely fantastic, very personable and helpful. Uhaul coordinator also made it very easy to pick up the trailer closer to my house. Making this reservation was extremely easy too.

Thomas B. 
Clasificación:
5.0

Great experience!!!! David is very professional and punctual.

Kory P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon K. 
Clasificación:
5.0

Nothing to improve my experience was excellent. The employee named Dave and he was kind, very helpful and had excellent customer service. Thank you for allowing me the opportunity to use your service. May God continue to bless this business.

Rhonda R. 
Clasificación:
3.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney B. 
No se han enviado comentarios para esta ubicación.

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