Customer Reviews for American Self Storage #11
(Distribuidor de U-Haul del vecindario)

190 comentarios

7801 W Hefner Rd   Oklahoma City, OK 73162
(1 block East of Council Rd on North side of Hefner RD Across from USPS)

(405) 787-1411

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(405) 787-1411

7801 W Hefner Rd
Oklahoma City, OK 73162
(1 block East of Council Rd on North side of Hefner RD Across from USPS)

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

YOLYFRED H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHADE N. 
Clasificación:
5.0

Less pricey

Verdiane A. 
Clasificación:
4.0

Storage unit at drop facility was dirty (needed to be swept) and the door on the unit F92 was almost inoperable.

HAROLD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

Manager at the shop was super helpful and very professional. I have already recommended this location to family and will return there in the future because of the excellent customer service!

ZAKARY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

Randy is awesoem

Christopher M.  |  Overall Experience 
Clasificación:
5.0

Very professional & courteous.

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD E. 
Clasificación:
5.0

Aaron was wonderful, if all employees could be as professional as him!!!

ROBERT J. 
Clasificación:
5.0

When a storage facility states they are safe and secure you should not have everything either stolen or destroyed from your storage unit!!

HELEN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

the attendant was very pleasant and accommodating. I previously used the big U-Haul store. I like the service so much that I will use his facility from now on.

JERE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah L. 
Clasificación:
5.0

The customer service is impeccable. We were in and out in less than 10 minutes. I really appreciate that, time is precious. 🙏🏾

AREE W. 
Clasificación:
5.0

My experience at this storage facility was always good. Things stored for over six years. Facility always clean, well lit and accessible. Staff always available and helpful.

EUGENIA B.  |  Overall Experience 
Clasificación:
5.0

Our unit was next to a vacant field which caused spiders. This was my only concern.

MARK M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Seemed well maintained, nice truck. Easy to make the reservations and check-out

Rhys S. 
Clasificación:
5.0

Great job

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Aaron was extremely helpful. Made the rental experience go very smoothly

LARRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shahmoneke G. 
Clasificación:
5.0

nothing...paperwork and service was excellent.

BRYAN S. 
Clasificación:
4.0

The gentleman helping was very helpful. Your website is crap; I tried over and over to get into it to return the trailer but I would either not be able to log in, or would start the process and get tools that it can not be completed at this time. You want us to return things this way fix the glitches!

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne L. 
Clasificación:
5.0

It was great.

Bipendra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H.  |  Overall Experience 
Clasificación:
2.0

Make sure that when a truck is dropped off to be picked up by a customer that the truck is cleaned. We had found dog poop and bugs all in the back of the truck. Was told by pickup location to take it and wash it out so we don't get fined for it. Very upsetting

randall M. 
Clasificación:
1.0

El cliente no dejó un comentario.

jamie H. 
Clasificación:
5.0

Very good job

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude H. 
Clasificación:
5.0

When we needed your services for an additional day, Randy Rutherford took care of all the paperwork and made it very easy for us.

BENNIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Torrey A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy S. 
Clasificación:
5.0

Randy was awesome!

Michael B. 
Clasificación:
5.0

Randy was awesome!

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER C. 
Clasificación:
5.0

Everything was perfect. I cannot say anything thay might improve the experience for the next customer.

Mike L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jovan S. 
Clasificación:
3.0

ND

DANIEL F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy S. 
Clasificación:
5.0

Your site manager was very helpful

FRED M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan U. 
Clasificación:
5.0

The man that helped us was nice and funny and very helpful I would do Business there again or send friends

Denise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH Z. 
Clasificación:
5.0

Even though the truck was not real clean the service was courteous and prompt.

camille D. 
Clasificación:
2.0

El cliente no dejó un comentario.

zopon W. 
Clasificación:
3.0

Be sure to have all the equipment that the customer is needing. We were not able to rent a dolly (used a furniture dolly) and we were not able to rent a 4 wheel furniture mover.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan F. 
Clasificación:
3.0

El cliente no dejó un comentario.

andrew W. 
Clasificación:
3.0

The a/c kept stopping so the trip was really hot. It rained on the trip and the windshield wipers should have been replaced months ago.

Mark M. 
Clasificación:
4.0

All is well

Richard J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Rather rent from this location then the one on N W expressway. Due to the location on NW Expressway on allow you to rent for four hours. The person at this location is super nice and friendly.

max B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sara O. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie H. 
Clasificación:
5.0

Randy is just so awesome any time I move I call on Randy

brandy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon N. 
Clasificación:
5.0

Randy is super good to ask all the important questions ensuring the total need is met, all options are covered. Its this one on one you want when setting moves in place. I store here and use trucks. N

nancy S. 
Clasificación:
5.0

Randy at Hefner road location was awesome very kind

brandy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

rhonda P. 
Clasificación:
5.0

Really nice guy. Everything was ready too.

Mary B. 
Clasificación:
1.0

The office was a very small room. It reaked of smoke So bad that my wife couldn't stay more than 1 minute. When I walked out my clothes smelled like I'd been in an old bar for 5 hours. NASTY!!!! The manager had lots of cats and cat hair all over his clothes. I'll never go back there. I have another rental this weekend and will shop my Biz elsewhere.

Cindy H. 
Clasificación:
5.0

Randy is always helpful, I/my father-in-law was able to get a second truck when we ran out of room on the 20ft. Got our move accomplished and returned the trucks without any problems. Thanks Again!!!

pat S. 
Clasificación:
3.0

Had trouble for the Ticket because one cat was laying on the corner of the desk and a 2nd cat was walking around on the desk and blocking the signature pad. The attendant was nice enough but the cats laying and walking around on the desk was disgusting.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

theodore D. 
Clasificación:
5.0

Randy is a true asset to your business. Very professional and prompt. I would highly recommend anyone to rent from him!

Kim C. 
Clasificación:
5.0

Randy was very helpful as I had never pulled a trailer before.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kagan U. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge S. 
Clasificación:
4.0

Drop off instructions were not made clear, resulting in us being charged more money. And one of the dolly's we paid for was completely broken

Brittany B. 
Clasificación:
4.0

Easy drop off service and conveniently located! Love using U-Haul

Austin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan F. 
Clasificación:
5.0

The Gentleman that helped us is always terrific! He is such a pleasure and ease to do business with!

CHRIS D. 
Clasificación:
5.0

I will definatly use them again if necessary

retha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Willie B. 
Clasificación:
3.0

It's all good. I returned the cargo trailer at 1:15 and the manager was out to lunch between 1:00 and 2:00. I called UHaul Service and they told me I could just leave it.

Mike T. 
Clasificación:
5.0

What a great experience. Had me in and out with all the equipment I needed in just about 15 minutes. Explained everything to me very well. I will be using this location from now on instead of the packed corporate stores!

Randy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
3.0

Well, for some odd reason they did NOT use the Discover card I paid for it with on the phone - and EXPLICITLY made sure with the agent that it was PAID FOR - and they asked my husband for his AMEX to pay for it - THEN they made the charge for the truck separate from the car dolly which TOTALLY completed the SCREW-UP of this EMERGENCY rental. You see, when you screw things up so I can't pay over time, you have totally screwed my budget for the first thing this year. Thanks for that.

Penny W. 
Clasificación:
4.0

El cliente no dejó un comentario.

OREN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

troy H. 
Clasificación:
5.0

Courteous and professional. Well kept equipment. A pleasure to work with.

carolyn P. 
Clasificación:
4.0

I just dropped off the vehicle...did not have any interaction with the site...but the vehicle I dropped was promptly processed the next day and a confirmation emailed to me. That was appreciated.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

patty O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brentsen R. 
Clasificación:
4.0

The truck felt as though it could use an alignment, but handled very well. Normally I do not like driving such large vehicles, but this one was easy to manage. The user labels warned to check the tire pressure, but the tires cold PSI was 80 and my pressure gauges only went up to 50 PSI. It might help to have gauges in the vehicle for use by the average customer.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard U. 
Clasificación:
5.0

I observed Randy helping 3 women get there car carrier trailer hooked up and assisting them in an excellent manner. Two days before my pickup date, everything I ordered was on site EXCEPT for an appliance 2-wheel hand truck. His extra efforts to obtain the equipment resulted in having 3 on hand when I arrived to pickup the truck. He kept me informed throughout the process.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

lewis T. 
Clasificación:
5.0

The gentleman running this office had very good people skills.

pat G. 
Clasificación:
5.0

Unit was clean and ready on time!

LAKISHA C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

angelo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

connie B. 
Clasificación:
4.0

pretty fast and easy process and very friendly ..

LESTER LEVON J.  |  First Impressions 
Clasificación:
5.0

Great service and rates. The office cats, Smitty and Momma were definitely a plus.

GABRIEL L.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba