Customer Reviews for American Mini Storage
(Distribuidor de U-Haul del vecindario)

226 comentarios

4524 US Hwy 1 N   Saint Augustine, FL 32095

(904) 826-4273

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(904) 826-4273

4524 US Hwy 1 N
Saint Augustine, FL 32095

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Fast and seamless! Thank you!

Andy H. 
Clasificación:
5.0

Great friendly service

MATTHEW N. 
Clasificación:
3.0

Friendness, customer representative was rough.

RAYMUNDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOSH W. 
Clasificación:
5.0

Smooth, easy experience. Thank you!!

Melanie T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph U. 
Clasificación:
5.0

Gary was helpful and the process of pick up and drop off was very easy. I would use them again.

TIMOTHY S. 
Clasificación:
5.0

Place is really nice and clean. Everything is on first floor with gated security! Will use again!

Ashley R.  |  Overall Experience 
Clasificación:
5.0

The guy there was very nice and explained everything that we needed to know. Great place

RICHARD K. 
Clasificación:
5.0

Service was very friendly, fast and courteous.

KIRK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KE NESHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith O. 
Clasificación:
5.0

I had an outstanding experience with American Mini Storage and highly recommend them.

Carol M.  |  Overall Experience 
Clasificación:
4.0

Since I had to check in online maybe speed up that portion of the approval process. I had to wait over 35 minutes and you don't get that time back in the end so I was right down to the minutes with returning the vehicle. Definitely thought I was renting the vehicle for the amount of time I asked for but that was not the case. Or tell them to get there a little early maybe?

Merin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darran L. 
Clasificación:
5.0

This place is great. Derrick did everything in the ohone online. Excellent service. The cargo van was a pleasure to drive….easy to handle and comfortable seats. Life is good

Judy M. 
Clasificación:
4.0

the box could have been swept out as it was a little dirty, however i know how to use a broom as well.

Roger L. 
Clasificación:
4.0

Parking is tight

Ray S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce R. 
Clasificación:
5.0

We appreciate your help in our reservation, pickup and return process! Best experience ever! Gracias

Rebecca K. 
Clasificación:
5.0

Excellent service on both ends!! Thanks for a great experience.

WAYNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE P. 
Clasificación:
5.0

Had trouble with the self check-in because site wouldn't let me sign in.

JEAN K. 
Clasificación:
5.0

Very accommodating and helpful staff, as well as clean facility!!

connie b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

I have been a customer of Gary's for years, always a wonderful experience! Highly recommend

GARY F. 
Clasificación:
5.0

I had called my insurance company to see if I needed to buy extra insurance and was told no. When I asked the U-Haul dealerabout insurance he explanined it too me. I called my insurance companly back and sure enough, I did need to purchase the extra coverage. Luckily, the trip went well and I did not need to use the insurance but you never know if you will need it.

ELISABETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S.  |  Overall Experience 
Clasificación:
5.0

Gary answered the phone promptly and provided me with direct and thorough instructions. Appreciate his professionalism.

Eric A. 
Clasificación:
5.0

Customer service was excellent Gary took his time and made sure everything was working correct excellent place to rent from thank you Gary

MERLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN H. 
Clasificación:
3.0

I wanted to be back before they closed at 6 pm in case I had a hard time parking in this small lot. I made sure I was there and the employee had left before 6. I had to look up how to return the truck on my phone.

MEGAN W. 
Clasificación:
3.0

Have locations open to park. The storage area and parking spots were full and I had to park in front of other trucks.

Anna B. 
Clasificación:
5.0

Had a great experience. Great customer service. Very clean.

KATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HA'ANI S. 
Clasificación:
4.0

Satisfied

Jordon R. 
Clasificación:
1.0

1)Have a person working at the store 2) have said rental equipment ready for pick up as described 3) honor what vehicle was ordered

Krystle L. 
Clasificación:
5.0

Gary was fantastic to work with and made the process incredibly streamlined.

KEVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saber H.  |  Overall Experience 
Clasificación:
1.0

When I book online the web page said they would be open, they were not, took me over one hour to get keys, i didn't receive moving blankets that I payed for

Douglas D. 
Clasificación:
5.0

Nothing, He was fast, friendly and efficient.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven T. 
Clasificación:
3.0

Only issue was the radio didn't work hardly

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM B. 
Clasificación:
4.0

The app process and instructions are confusing for pickup and drop off. The messages disappear before you know what to do. Lock boxes and return was difficult

Cameron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANNE S. 
Clasificación:
3.0

Drove a total of 8 miles and was charged for 3 gallons of gas. I guess when you pick it up and they say its full, it is not.

MICHAEL P. 
Clasificación:
5.0

Thank you great job

KATHY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

AMANDA L. 
Clasificación:
5.0

Great and easy with the app and self-service

Rafal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT A. 
Clasificación:
4.0

Great experience.

MARK H. 
Clasificación:
5.0

Great experience! Professional and respectful! Gracias

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

Thanks so much had a great experience

JON MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

The price overall was not bad had it for 7 days. We moved from miami and it took 2 trips. Very satisfied.

GEORGIANA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD G. 
Clasificación:
5.0

The customer service here is the best in all St Augustine, if you don’t want to deal with the usual Uhaul hassle, then come to these guys and let them handle it, also excellent storage space!

Gary F.  |  Overall Experience 
Clasificación:
5.0

The movers were wonderful as well but due to passwords was not able to give them a review...

JOEI P. 
Clasificación:
1.0

I arrived at 1:20 p.m. for my 1:30 reservation to find the door locked and a sign saying Closed for lunch between 1;00 and 2:00 p.m. At 2 I knocked on the and found it still locked. I called the number on the door and the man said he would come up "soon." When he finally arrived at 2:15, I told him this was no way to run a busines, he said he could do whatever he wanted because he owned the business !

WILLIAM M. 
Clasificación:
5.0

Nothing all great

Anthony C. 
Clasificación:
5.0

We always receive excellent service at this location.

AARRON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMIKA L. 
Clasificación:
1.0

They took 221 dollars out of my account wow

Michelle H. 
Clasificación:
2.0

I dropped the trailer after hours. We unhooked and pushed the trailer into a parking space next to another vehicle. I then took pictures of it in its place. I was very surprised to find out the next day that there was a $21.30 “after hours” drop off charge. Not sure what the need was to charge me extra for dropping the trailer at the destination. I mean what extra work did I cause - it's an empty trailer that me, aged 63, and my 30 year old daughter were able to easily push into a parking space. I can't leave a trailer in community overnight (HOA rules) and was told I could drop it at any time ... no one mentioned a few to do that. So beware when you drop after hours.

GLENDA L. 
Clasificación:
5.0

Great place. Very friendly, clean and safe.

Lawrence K.  |  Overall Experience 
Clasificación:
5.0

Everything was 👍.

LYNN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VAN H. 
Clasificación:
5.0

Great job! Everything was neat and clean and service was wonderful!

Kathy D.  |  Overall Experience 
Clasificación:
5.0

Super friendly service! They made the experience easy! Great pricing and easy to understand billing!

Harper J.  |  Overall Experience 
Clasificación:
5.0

Highly recommend this storage facility. This was our second time utilizing American Mini Storage and both times it was such a pleasure working with Gary. He does a great job maintaining the property.

Helen S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE M. 
Clasificación:
5.0

Outstanding, clean, secure... I recommend American Mini Storage to anyone looking for storage, I was with them for 3 years.

TIMOTHY S.  |  Overall Experience 
Clasificación:
5.0

Customer for several years .., extremely satisfied with facility and employees. Highly recommend !!

JACQUELYN M.  |  Overall Experience 
Clasificación:
5.0

Guys in the office were good people/friendly

seth b.  |  Overall Experience 
Clasificación:
5.0

Gary was Helpful and Polite.

JUNE G. 
Clasificación:
5.0

The Gas gauge was all over the place.

MELANIE M. 
Clasificación:
5.0

No improvement needed. I was very happy with my rental. My van broke down on hyway 95 and I was in a bad situation .Gary handled everything perfectly and made a terrible day good again. Thanks again Gary

CHARLES EDGAR W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachery J. 
Clasificación:
5.0

Gary did a great job finding me a 15 foot truck at the last minute. Thanks again.

BRIAN D. 
Clasificación:
5.0

Price was right and the gentleman, I believe Gary?, was so nice, friendly & helpful. I'll definitely use again if ever I need another storage unit. Amy Vogel

Amy V.  |  Overall Experience 
Clasificación:
5.0

Clean friendly convenient location. The owner Gary was so helpful. Fast and efficient. Reasonable priced. I'll definitely recommend this storage facility.

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

Very nice facility and easy to use.

Marc H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F. 
Clasificación:
5.0

Excellent Customer Service!!!

SHEILA S. 
Clasificación:
5.0

Great drop off service. Knowledgeable and friendly. Fast and efficient too.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Verlisa H. 
Clasificación:
5.0

Gary at this location is terrific. He is helpful and goes the extra mile to make sure all is correct. I enjoy doing business with him.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Extraordinario servicio al cliente

David E. 
Clasificación:
5.0

Gary and his staff are devoted to legendary customer service. They are knowledgeable is all aspects of what Uhaul has to offer. The facility and equipment are clean and safe. Thanks for all the help.

Brian D. 
Clasificación:
5.0

Great service would use again in the future

Zuzu K.  |  Overall Experience 
Clasificación:
1.0

Don't schedule a pick-up time when the place is closed. I was told the equipment would be returned at 12 and I told them I would pick it up at 12. The U-Haul scheduler said I should wait and pick it up at 1pm, which I agreed to. However, when I arrived at the rental place, I was greeted with sign that said out to lunch from 1-2pm. I had to wait for and hour. I was very disappointed with that and will use a different company next time.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ian W. 
Clasificación:
5.0

Please commend Gary at this location. I have been there 4 times now and every single time he has been kind, polite and extremely helpful. I will refer others to him.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammi M. 
Clasificación:
5.0

Everything was perfect. Can't say enough about this facility and the staff.

Christan C.  |  Overall Experience 
Clasificación:
5.0

Quick and clean. Well maintained vehicles. Gary is very good and runs a tight ship! I would definitely rent from this location again.

Julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan l.  |  Overall Experience 
Clasificación:
5.0

This was the worst customer service I ever had in my entire 51 years. I'm ver disappointed with this place and the manager that worked this place. We tried to resolve both concerns and they were unwilling to assist in any way.

MONICA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

Owner was exceptionally friendly and helpful!

NICHOLAS M. 
Clasificación:
5.0

Very friendly to work with. Price, location great.

BESSIE A. 
Clasificación:
5.0

We had an excellent experience with Gary. He is friendly, efficient and professional. The property at American Mini Storage is charming and kept in immaculate condition. I highly recommend!

Vera G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK P. 
Clasificación:
5.0

Everything was great all the way to the service. Thank you again for everything.

BRETT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lew W. 
Clasificación:
4.0

The people were nice and professional and affordable thank you

Marcus W. 
Clasificación:
5.0

Make sure your trucks are well maintained because when I showed up the 15ft truck I reserved had broken down when the facility manager went to start it so I had to get a smaller truck

Tyler L. 
No se han enviado comentarios para esta ubicación.

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