There's no drop box. When the truck was dropped off the people were not friendly at all
Aja Duncan
Customer Reviews for All Ways Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s was good
ELAINE LEWISNo one could find the drop box. Then when I handed the keys in, it seemed as if I was bothering them.
Jonathan JarrellThis was the first location that I was told to go out and hook up the trailer. Them hooking it up for me didn't seem like it was even an option. It also hadn't been swept out from the previous time it was rented. I will not rent from this location ever again.
James AnthonyWhen I picked up this unit truck, the gas gauge was on empty and I mean empty. They told me I could get gas. If you miles up the road the fuel gauge told me I had 6 miles till empty. I was sweating the whole way there other than that everything was OK.
Mark ManningN/a
Mia GilliardEverything was simple and amazing. Thanks again!!
Wayne RamseyWe dropped off the truck 30 minutes before it was due but it wasn't checked in until over an hour and a half later causing an extra day charge. Called the dropoff place and they could not help. They told me to call U-Hall. U-Hall issued a credit.
Janine WhitemanMobile Order was done for a 24/7 reservation. The location did not know anything about it. Uhaul customer service told us that the location forgot to give us the key pad code and that we'd have to wait until they open. We were told this on two different customer service calls. Then when the location "opened" they said to call Uhaul customer service. By this time we were frustrated, and somehow this time the Uhaul customer service was able to provide the keypad code, which could have been given to us over an hour ago.
COURTNI THOMASThe initial location that I was suppose to drop off at was horrible. They said they couldn’t help me until Monday when I called on Saturday even though with uhaul you’re suppose to be able to drop off after hours and the weekend. But the folks at this location were so helpful and they allowed me to park it in their lot and were super accommodating
json ransomnothing
Wade Durant