Customer Reviews for Always Ready Rentals
(U-Haul Neighborhood Dealer)

750 reviews

3736 Atlanta Hwy Ste C   Hiram, GA 30141

(678) 496-3236

Location Hours

  • Mon-Wed: 8 am - 6 pm
  • Thur: 9 am - 6 pm
  • Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 12 pm - 5 pm

Services at this Location:

Contact Us

(678) 496-3236

3736 Atlanta Hwy Ste C
Hiram, GA 30141

Services at this Location:

Location Hours

  • Mon-Wed: 8 am - 6 pm
  • Thur: 9 am - 6 pm
  • Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 12 pm - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Marc is great. I have used his location multiple times and will not hesitate to return again!

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Candace S. 
Rating:
5.0

Pick up and drop off was a breeze.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
1.0

Made reservation days in advance, never received any message saying the trailer would not be at that location. Previous renter did not return trailer on time, and was told it wouldn't be available until 5:00 pm, which would not work. Had to go to several other rental locations, without the ability to get what I needed from any rental outlet.

Rick P. 
Rating:
5.0

Keep on doing what you are doing. I will recommend to everyone.

EUGENIA M. 
Rating:
5.0

After using this location, and having such an excellent experience; I don't want to rent from anywhere else. This was the best of many uhaul rentals I have had over the years. Excellent customer service. Great communication and they really went the extra mile for our business. Highly recommended

Jennifer G. 
Rating:
2.0

This was not the location I originally set up for drop off. The original location called me the day before arrival and told me they would be closed and I wasn't allowed to drop off while closed. They rerouted me to this location for drop off and when I arrived they also didn't want to accept my drop off. He tried to direct me back to my original location. When I explained they told me to come there he huff and puffed and told me how ridiculous that was… I explained it wasn't in my travel plans to drive twice the distance I had originally booked either. He told me to drop off the trailer in the corner and he's be there in a minute. After 15 minutes he never came. I dropped of the trailer and left. Overall the whole experience was frustrating and made an already stressful process more stressful. I was truly disappointed. I'll find a different service next time.

Victoria A. 
Rating:
1.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Kunle A. 
Rating:
5.0

Great and easy. Friendly and straight forward

Duane D. 
Rating:
5.0

My overall experience was fantastic! The customer service was excellent. The truck was extremely clean and smelled fresh. I will definitely recommend this location and use them again.

Latasha G. 
Rating:
5.0

I had some difficulties with the App when trying to rent a van and wasted a lot time with it. Mr. Marc was very helpful. He is very knowledgeable and made the process of renting the van quick and easy. The App needs a lot of work. Thankfully, Mr. Marc was there, took care of everything, and was absolutely terrific. I highly recommend this location and Mr. Marc.

Ella P. 
Rating:
5.0

Marc was great!!!

LAWRENCE D. 
Rating:
5.0

Continue the Excellent Customer Service

Tracy M. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Both the service and the equipment were excellent.

Robert A. 
Rating:
5.0

This is my favorite location!

Steve Z. 
Rating:
5.0

Marc was excellent in answering questions and explaining everything., He did a great job and a good people person. Thanks!!!

Dean S. 
Rating:
5.0

The man running the office was very helpful and knowledgeable The next time I have to rent from U-Haul I will check his location first

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Great service!

Robert P. 
Rating:
5.0

Excellent customer service. Very kind man.

Raymond P. 
Rating:
5.0

Excellent service.

Michello B. 
Rating:
5.0

Customer did not leave a comment.

Lennis P. 
Rating:
4.0

Make sure to call ahead and make a reservation, especially on the weekends.

AMANDA O. 
Rating:
5.0

Customer did not leave a comment.

ERICK B. 
Rating:
5.0

The gentleman who provided the equipment was very pleasant and did an outstanding job of explaining the set up and use of the auto transport in addition to driving the 15' truck. Outstanding service he was able to provide due to his experience driving. Highly recommended!

Richard W. 
Rating:
5.0

Good customer service and friendly

carmella W. 
Rating:
5.0

The online return process was great. Easy app.

Heather M. 
Rating:
5.0

Customer did not leave a comment.

Trudy L. 
Rating:
5.0

Very friendly office to deal with. Highly recommend!!

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Kunle A. 
Rating:
5.0

Customer did not leave a comment.

Carolyn K. 
Rating:
5.0

Customer did not leave a comment.

Tammy S. 
Rating:
5.0

We were very satisfied. Thank you!

Mildred P. 
Rating:
4.0

Satisfied

Michello B. 
Rating:
5.0

Customer did not leave a comment.

Danielle M. 
Rating:
5.0

Very clean truck, easy pickup and drop off process, great service. I would highly recommend this location and will book through them again

Ann S. 
Rating:
4.0

Nothing at this time

kevin R. 
Rating:
5.0

I have rented a few times and they have been wonderful, and I would recommend them over any location, professional, and just overall nice people

Desiree M. 
Rating:
5.0

Our move was so overwhelming but our uhaul experience was about the only thing that worked out perfectly!!! Thank you so much Uhaul!!

Dana D. 
Rating:
5.0

Mark was great! He took care of all my family moving needs.

Andros E. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

The owner was great, customer service was over and beyond. he made everything easy.

Porsha B. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

This was Not my original location- I was sent an hour our of my way AND THERE WAS NO TRUCK THERE. The store owner was very unapologetic- the person on the phone was very unapologetic and sent me to another location that had only a 26' truck (Which I had not reserved) I turned into a parking lot that had uhauls last minute. The gentleman there felt my pain helped me out. I should be reimbursed more for my pain and suffering

ANDREA M. 
Rating:
5.0

Best U-Haul experience ever.

Hans R. 
Rating:
5.0

Customer did not leave a comment.

TERESA R. 
Rating:
5.0

Customer did not leave a comment.

Nasheema S. 
Rating:
4.0

Customer did not leave a comment.

Edward D. 
Rating:
5.0

I was supposed to pick up my rental at 12:30 but I received a text at 12:28 instructing me to call regarding my rental. I was then told that I would not be able to pick-up my rental until 3:30 and after I picked up the rental I received a text stating that I had to return it by 12:30 p.m. the next day, thereby depriving me 3 hours of my 24 hour rental.

Sharon D. 
Rating:
1.0

Customer did not leave a comment.

Brittany S. 
Rating:
5.0

Customer did not leave a comment.

TODD C. 
Rating:
5.0

Customer did not leave a comment.

Diane H. 
Rating:
5.0

Customer did not leave a comment.

Quachell M. 
Rating:
5.0

Mark was great! He was very accommodating and thorough. The check in was seamless and the truck immaculately detailed. He also made sure I knew important details of the truck. Overall great service. I highly recommend Always Ready Rentals!

robert G. 
Rating:
5.0

Customer did not leave a comment.

Eddie P. 
Rating:
5.0

Nothing Mark was nice,informative and very helpful.

Eric F. 
Rating:
5.0

Very clean truck with nice air

ADEKUNLE A. 
Rating:
4.0

Great service

kamanya P. 
Rating:
4.0

The customer service was excellent.

stanley K. 
Rating:
4.0

Truck was super clean and management went above and beyond with customer service! Thank you so much.

Leisa R. 
Rating:
5.0

Fast Friendly Service

Rose M. 
Rating:
5.0

Excellent experience the worker was very friendly and knowledgeable would recommend this location to anyone

Ross S. 
Rating:
5.0

Marc is great and very knowledgeable about uhaul and what we needed for our move

James E. 
Rating:
2.0

Friendlier people. Cleaner location. Ot looked like a yard sale inside the office.

Jordan T. 
Rating:
5.0

Customer did not leave a comment.

Andre M. 
Rating:
5.0

Customer did not leave a comment.

Roy E. 
Rating:
5.0

Mark is awesome and always helpful. I only want to come here for my rentals.

Steven Z. 
Rating:
5.0

Customer did not leave a comment.

albert B. 
Rating:
5.0

Customer did not leave a comment.

CHANDRA K. 
Rating:
4.0

We dropped off in July 4th so the office was closed. There was some confusion about how to close out the rental but we got it taken care of online. We have used this office before for rentals and will continue to use them in the future.

Tabitha D. 
Rating:
5.0

Good people. Was there in the last min.

Carla M. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

The gentleman at this location was extremely nice and helpful he helped me with everything I needed and was overall the best customer service experience I had ever had and I will be going to this location from now on 👍👍👍

BASEM K. 
Rating:
5.0

Customer did not leave a comment.

Abdelaziz H. 
Rating:
4.0

Extremely helpful and informative

Jill S. 
Rating:
5.0

ABSOLUTLY NOTHING, GREAT PLACE GREAT CUSTOMER SERVICE

Dain M. R. 
Rating:
5.0

Improve your customer service. Make sure that the National sales representatives know what they are doing and are not making false promises.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Very nice friendly guy and helpful

Will P. 
Rating:
5.0

Great service!!

Andre M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
4.0

Customer did not leave a comment.

Tanjanika L. 
Rating:
5.0

Really nice guy

Art P. 
Rating:
5.0

Customer did not leave a comment.

Vinny N. 
Rating:
5.0

Very friendly

William P. 
Rating:
5.0

The man working on the day we picked up our UHaul was very friendly and helpful! Made the crazy moving process nice and easy!

Savannah R. 
Rating:
5.0

Customer did not leave a comment.

Tyler L. 
Rating:
5.0

Customer did not leave a comment.

Annie M. 
Rating:
5.0

I was pleased with the service I received Ed and will continue doing business with uhaul!

Ruth D. 
Rating:
5.0

Customer did not leave a comment.

Dakota C. 
Rating:
5.0

I rented at this location several times and all o can think of is a fee more pick up trucks

Henry H. 
Rating:
5.0

Customer did not leave a comment.

Bill G. 
Rating:
5.0

Great experience, friendly service, and will definitely use again in the future! Easy, no worries and fairly priced!

Denean O. 
Rating:
5.0

Customer did not leave a comment.

AARON A. 
Rating:
4.0

Very friendly

Eric E. 
No reviews have been submitted for this location.

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