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Melissa G
Customer Reviews for Alpha Tradesman
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I have been charged for equipment that I ordered but was not provided. I have been unable to reach anyone by phone to get my charges removed. I would love to talk to someone who can help me with these charges. It seems impossible to get this resolved.
sally LThe truck is worn out. It failed to start at one point so I had to keep it running the rest of the day. The location is in a bad part of town.
RAYMOND GAlfa Tradesman initially told me they were no longer a uhaul dealer. Sent me away despite my reservation. Later contacted me and decided to rent the trailer to "get it off their property ". If Alfa Tradesman is not a dealer stop making reservations with them. Very unsatisfied with uhaul. Will seek other companies in the future.
Steven EI been renting trucks from u haul for years bt I can only say I only have just 3 or 4 not so good renter but thank u
William CFix your app
Norman SNo be a pain in the ass to try and get the app to work and not try and charge someone TWICE for the samething.
Ryan Mnot a problem with this location, but with the experience has a whole. Had a reservation at another location using the app, but that location was not setup for mobile app. after a 25 minute hold on the phone, a real person got me to the correct location, but that took another half hour. Had trouble loading license picture, would not accept after 3-4 tries. had to call again and wait anther 20 minutes... finally got the key and the truck. i will not be using the mobile app next time around
Jeff MExpedient and friendly service
Ron MLock for back door was pretty tough, I put a little lube on it
Gregory LEverything is always perfect I never have any issues at this location!!
chequan pvery friendly, no hassle experience!
Mark CLet customer hook equipment up.
Doug FClean but steering was loose on the truck
BRUCE KWendy was very helpful and informative.
John RWe had a great experience! Thank you for your help.
Jennifer AWendy was amazing! Awesome experience.
Carl AWendy was awesome, very professional and helpful. Equipment was ready on time, and the whole experience went very smooth.
Carl AI wouldn't recommend anyone to this location. Both owners are unprofessional and attitude is nasty...Would like to say more, but rather not
Daniel GFloor mats dirty, back full of leaves. Tight fit for driver. Vibration at higher speeds. On site staff friendly.
Gail YGreat customer service.
Antonio CStay like you are
JENNIFER H