Jack was very polite and helpful.Blair L.
Customer Reviews for Alpha Fleet Management Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One of the cleanest nicest trucks I've rented from u haul in a while. This location is a little further than the closest u haul to me but worth the extra distance. Very nice people to work with.Michael S.
Customer did not leave a comment.Jackson S.
Service was very friendly and took care of everything quickly, great staff!Joseph C.
The price I was quoted online was about $500 differentDenton J.
Customer did not leave a comment.Curtis H.
On time, explain everything clearly- nice staffkathleen L.
Clean windows of the vehicle. Find a way to keep gas in the tank. (I know the problem is others siphoning from the tanks, but could the vehicles be kept under closer watch, or could siphon guards be installed?)Frederic F.
best service in the valley. Ive been to many other locations in the past. North hollywood and VanNuys were locations I used to use.Edward A.
Customer did not leave a comment.Vilmantas S.
Change nothing.BRUCE K.
Customer did not leave a comment.ALFONSO C.
Family run business. I have used them 3 times in the past 2 years. They are friendly and interested in you having what you need. No forced up selling or scare tactics. To the point. The looks of their location may make you skeptical, but don't be, they are great. Never any issues. -Anthonyanthony U.
This is an awesome no-fuss location with great service provided by Vic who was so very attentive and helpful -making this whole process so easy and pain-free. I made a reservation for a certain time and all was as it should be. Thanks again for making this a great experience.Renee G.
Customer did not leave a comment.Mehdi H.
Customer did not leave a comment.Mikaylah W.
Alpha Fleet is hands down the best UHaul location I've worked with in all of LA.Gregory C.
Sam the emploee there was great and fast.Nick G.
Customer did not leave a comment.Mark S.
Great service. Best Uhaulsamvel B.
Customer did not leave a comment.Denis M.
Customer did not leave a comment.kathleen L.
American Movers did an excellent job. Right on time very hard working and friendly. I highly recommend them. I do not see a review for them. If there is a link please email it to me. ThanksChris S.
Excellent customer service.Bryan W.
Customer did not leave a comment.HRACHYA P.
Staff is awesomeShona P.
nothing at this time.Sidney F.
Vick was great! And was very accommodating for our truck issues that occurred during our reservation. That Vick is a stellar guy!Marquita C.
Customer did not leave a comment.HRACHYA P.
Every thing was wonderful DDANIEL C.
I recommend the service is excellentâ€¦Miguel G.
Customer did not leave a comment.Aleksey O.
Hello, I have been a loyal customer for many years with your company, but I must say I wasn't very pleased with my initial experience on Sunday. I arrived on location to pick up my truck 15 minutes before my scheduled time & the representative behind the desk said the â€œmanagerâ€ wasn't going to be there to give me my truck till 2pm. I was already in the process of moving so a 2 hour delay would severely cut into my rental time. By good fortune, I called a representative and she was shocked to see that the location I was at, marked me down as a â€œno showâ€. I want to give her praise because she found another U-Haul truck 1 mile from my location and reserved me a truck. Also, the employee at the new location was gracious enough to throw in some more moving blankets on the house, since they were out of mattress covers and I purchased them on the website. Overall, I'm fortunate enough get everything worked out with the new location but I am extremely disappointed by the first location's lack of professionalism. Not to mention, not even show up during the time of a customers reservation.Evan L.
My experience was amazing & Sam couldn't have been nicer😊Courtney M.
Customer did not leave a comment.KARL D.
Easy to rent online and pickup. BUT the radio didn't work and the van got about 4 miles to the gallon. I would still rent again for another very short moveJan H.
10/10 Every time!!!!! Love these guysSarkis M.
Quickest in and out at a UhaulSergio B.
This location beats em all!mike B.
It was a remote location and not the nearest to my location but was the one that I was told to drop off at; the parking lot was small so only two trucks could fit there - the man who helped me was super nice and great!!Jason D.
I do think you can run a better U-Haul, from customer service to equipment to the vehicles. All are 100% awesome. We love you, Jack; you made our lives easier. Thank You. Ba-shoot.Salvatore S.
Let renter know if the van has any warning lights on. The staff here is fabulous howeverTimothy R.
Return was easy and quick with a friendly attitude!Matthew L.
Customer did not leave a comment.Santiago V.
10/10 Service everytime. Jack and his whole crew are killing it!!!Sarkis M.
Everything was perfect! Friendly, knowledgeable staff and fast check-out process. I will use this location again!Shelley F.
Great customer service. I will definitely be coming back to this location.Roberto Q.
Customer did not leave a comment.Vannesa L.
Mary was great in checking in my truck when the app did not accept my odometer/fuel level picture. Thanks Mary!Steven Y.
By far the best uhaul location ever!!Sarkis M.
Helpful service. Very professional, but the office space could use some improvement.Alexander K.
Excellent friendly staff- a pleasure!STEVE A.
Customer did not leave a comment.nicole P.
Customer did not leave a comment.Alan A.
Customer did not leave a comment.CONNOR H.
Customer did not leave a comment.Mehrdad A.
Customer did not leave a comment.John F.
The 17in truck was in bad shape.John F.
Customer did not leave a comment.Neike W.
Customer did not leave a comment.Norris P.
Best I haul experience. Great customer servicejuliet B.
Customer did not leave a comment.Intergalactic S.
Customer did not leave a comment.Linda W.
Took quite a while waiting for the customer before me to complete his check-in paperwork when picking up my truck. 20 min that felt like an hour!CHRIS R.
Customer did not leave a comment.Michael H.
Excellent customer service, definitely would rent again from them!Scott P.
Incredible service and assistance from the workers here. Would highly recommend this location.Alec B.
Customer did not leave a comment.Kerstin H.
Customer did not leave a comment.Alexander T.
Easiest and fastest!!! Thank you Jack and Sam! Will be backSarkis M.
Customer did not leave a comment.William K.
This is the best service we have ever gotten from any UHAUL rental. I would definitely recommend they go above and beyondJocelyn P.
Customer did not leave a comment.Michael Jerome M.
It was quick, easy and the service person was friendly. Great service!nela S.
Customer did not leave a comment.AMANDA R.
Fastest and easiest U-haul rental ever. Nice, professional, and great service. Will be using them in the future.Julia G.
Customer did not leave a comment.Tomas H.
excellent teamSTEVE A.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Bryan E.
Great staff very helpfulHenry M.
Great service. Thanks SamArman A.
Customer did not leave a comment.Christian P.
Sam has excellent customer service skills, very professional and very nice. I appreciate him very muchEDWIN C.
The guys over at Alpha Fleet are great! Friendly, communicative, and efficient. We have now used them twice (two different types of vehicles) and had a great experience both times. We would definitely recommend using them if you need a U-Haul rental.Audrey W.
Customer did not leave a comment.Anthony T.
Customer did not leave a comment.Brian F.
Sam and his colleagues were so awesome! I felt like I was invited to their family gathering, seriously. I highly recommend this locationDavid P.
Customer did not leave a comment.Craig S.
The young lady was friendly and very welcoming. Very fast service, no problems at all!James H.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Brandi K.
Everyone was super nice!!!laura M.
Customer did not leave a comment.Frankie S.
Customer did not leave a comment.FRANKIE S.
Had an online reservation for 9:30 on 7/29. I showed up at 9:25 to two people in line and another being helped inside. The person in front of me was trying to move up their 11:30 reservation. Very frustrating. When it was my turn, I was told the system was down. The regional manager had to push the reservation through and by now it was past 10. I won't use Uhaul again.Nalini B.
Friendly and helpful staff made our experience easy and straightforward.Morgan M.
Most reliable place to rent a truckRichard L.
Great Service. Thank youRose W.
Customer did not leave a comment.Raymond G.