Customer Reviews for Alpha Fleet Management Inc
(Distribuidor de U-Haul del vecindario)

246 comentarios

5006 Vineland Av   North Hollywood, CA 91601

(818) 927-6004

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(818) 927-6004

5006 Vineland Av
North Hollywood, CA 91601

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I thought the employees were super nice to us! Made me feel comfortable going there. Would definitely recommend to somebody else.

Samuel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin M. 
Clasificación:
5.0

Great experience. Reliable. They know what they're doing!

Vicente U. 
Clasificación:
5.0

Great service. Very professional

Martin Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sidney S. 
Clasificación:
5.0

The guys there are very friendly, and will recommend then and I will rent from them again!

Ana A. 
Clasificación:
5.0

Great experience.

Herman C. 
Clasificación:
5.0

A+ !! Thank you!

Danielle F. 
Clasificación:
5.0

Excellent customer service!

frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iurii V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garnik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN S. 
Clasificación:
5.0

Wouldn't go to any other location! The best! Most reliable!

HAKOP M. 
Clasificación:
5.0

Best Uhaul location in the country! Best experience by far!

Annette B. 
Clasificación:
3.0

I was PERFECT.

Richard K. 
Clasificación:
5.0

My experience with the owner/operator was a God send! After all the struggles I had with getting a truck w/o a trailer, then being charged 3 times the amount by each "middle man" when I arrived to turn in the truck, the owner looked over my paperwork, and immediately saw the horrendous experience I had, removed the false charges, and sent me on my way w/o question!

TERESA M. 
Clasificación:
5.0

Awesome people! Thank you Jack and Mary!!!

hakob K. 
Clasificación:
5.0

This is the best location !!!

Vahan V. 
Clasificación:
5.0

Good experience overall and less expensive than expected. Please put on Yelp that trucks need to be reserved ahead of time. This time I did that but I wouldn't have known otherwise.

Mariya G. 
Clasificación:
5.0

Alex was awesome!

Benjamin S. 
Clasificación:
2.0

The associate was to busy talking about how wonder the republicans are and I didn't appreciate his option when I was trying to pick up a truck to move

Brad F. 
Clasificación:
5.0

Have one more spare chair or a bench for waiting customers when it gets busy

Dena D. 
Clasificación:
5.0

The staff was so friendly and helpful. I really appreciated how nice they were. Great customer service.

david L. 
Clasificación:
5.0

Great service great truck!

HARUT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arutyun B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITRA K. 
Clasificación:
4.0

Very nice people. Everything on time.

Silvana A. 
Clasificación:
5.0

Nothing ,, great customer service from the moment they took the call to the end!!!

Oscar C. 
Clasificación:
5.0

Keep Doing what you are doing! Great customer service, fully explained everything, no surprises, truck ran great and did the job perfectly… Check out and return we're both handled quickly and efficiently. Friendly and nice family that run this business. If you need a rental truck in Los Angeles, especially in the valley, this is where you should go!

fred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg E. 
Clasificación:
5.0

Best service - professional and personable. Much better than the usual corporate pick up depots.

Abigail C. 
Clasificación:
5.0

Everything was easy and had a great experience.

Laura L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK L. 
Clasificación:
3.0

El cliente no dejó un comentario.

SRIKUMAR N. 
Clasificación:
5.0

They are wonderful people. No comments.

Tymothee A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugenia P. 
Clasificación:
5.0

Had a first class experience being taken care of by Jack and his sister. I needed more time with the van than I initially planned and Jack was very flexible. Really appreciated that. Thanks both of you.

Christopher I. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

Mary and Jack are the absolute BEST crew to rent a U Haul from. They are friendly, helpful and wonderful to work with. Great customer service, great family tuned operation.

juliet W. 
Clasificación:
5.0

Very quick and painless. Pulled up and they meet me at the door very friendly. They came out and unhook the trailer and I was on my way in less then 10 minutes. ¡Gracias!

NANCY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

Jack was great. Very personable and friendly. Knew what was needed and I was in and out very quickly. Give that man a raise!

Andrew L. 
Clasificación:
5.0

All-Star service. Truck was nice and clean. Easy access to the location. Everything was explained. Excellent overall.

Emily S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reynaldo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline J. 
Clasificación:
5.0

The self return system was really wonky and repeatedly kicked me out, but that's not a problem for the local franchise

Alexander B. 
Clasificación:
5.0

Quick, Simple, and Easy. Friendly and Helpful staff. Great experience!

Marianna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE G. 
Clasificación:
5.0

I always rent from this location friendly staff clean trucks

RAMON L. 
Clasificación:
5.0

Great experience renting a pickup at this location. Jack was super helpful and professional. He made the experience quick, easy, and stress-free. Would definitely recommend!

Nica M. 
Clasificación:
5.0

Excellent Location ! Really Good Customer Service I really recommend it for all your moving and towing services. Gentlemen was really professional

JULIO V. 
Clasificación:
5.0

The manager/owner and colleague where extremely friendly, supportive, and kind

Beza M. 
Clasificación:
1.0

It was a little scary and I wasn't sure if it was even legitimate. But the people were helpful and friendly.

Marc M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAKOP M. 
Clasificación:
1.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
3.0

I dont appreciate being told that I'm going to be reported for theft, a week AFTER I had already dropped the trailer off. I was emailed a different location from what was on my paperwork, I called the Vineland location to confirm that I'm dropping it off there and not whats on the paperwork. He said yes to follow the email because it's the most recent. I went and dropped it off on March 5th and gave them my name and thought that was it. Then today I get a voice-mail from the canyon country uhaul store saying that I need to return the trailer or I'm going to be reported for theft. I can the store and talk to a lady and tell her that I already returned it to the Vineland location and that it's going to be ok and they will call and everything is fine. What? No less than 5 minutes ago I was threatened with theft and now just a phone call needs to be made and I'm fine? This was first time with uhaul and it will DEFINITELY be my last now.

Jenna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack T. 
Clasificación:
5.0

Very helpful and friendly staff. Thank you!

KONSTANTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shakia G. 
Clasificación:
5.0

Jack was very personable. Great guy. Great communication! Cool, easy and efficient.

Jackson R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaclyn J. 
Clasificación:
5.0

excelent customer service

Jaime D. 
Clasificación:
5.0

Nothing. Jack has amazing customer service and I will definitely be back and tell everyone about him.

CASEY H. 
Clasificación:
5.0

great place friendly

RAMON L. 
Clasificación:
5.0

excellent customer service

RAMON L. 
Clasificación:
5.0

We love Jack's professional and friendly treatment! Thank you Jack for everything

Harout S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NSHAN Y. 
Clasificación:
5.0

Truck was clean and everything was explained thoroughly. Great experience!

HAKOP M. 
Clasificación:
3.0

vehicle had no headlights or dash lights.

RONNIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deepak G. 
Clasificación:
5.0

This location has gone above and beyond to provide a premium service. I would absolutely recommend them for any of your moving rental needs. I had made a mistake on my reservation and they worked their magic to make sure everyone won that day. Won't ever forget that and will definitely use them again.

CAITLIN E. 
Clasificación:
5.0

For me it would help to be able to leave my vehicle onsite which I understand u haul does not allow, but that would make it a better expwrience. Offering a regular users discount of some kind would also be great!

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent D. 
Clasificación:
5.0

This is the best location I've ever been!!!

Vahan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R. 
Clasificación:
5.0

Excellent service and great vehicle. Thanks

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRA S. 
Clasificación:
5.0

Lower prices per miles

JACK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYLES C. 
Clasificación:
5.0

Jack is a great guy. Friendly and provides top customer service.

Sergio O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY D. 
Clasificación:
5.0

Very professional — new truck and easy to access Thanks to Jack & Marina — this UHAUL rocks !!!

Jenniefer M. 
Clasificación:
5.0

Nothing. Customer service was excellent. Very friendly and kind folks at this location. Mary was fantastic. Could not be happier with my experience.

ANTHONY P. 
Clasificación:
5.0

Very polite and efficient handling multiple customers.

NITIN S. 
Clasificación:
5.0

UHaul should get Brother - Sister team in a forum to share how they multi-task in front of other U-Haul frachise.

NITIN S. 
Clasificación:
5.0

Nothing at all! Best U Haul location we've ever used by far. Jack and Mary couldn't be nicer or more helpful! Permanent customers here. :)

JESS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC L S. 
Clasificación:
5.0

Excellent customer service

DAVID G. 
Clasificación:
5.0

Very friendly and helpful. Willing to work with us. Enjoyed the experience!

NATHANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA R. 
No se han enviado comentarios para esta ubicación.

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