Mickey is AMAZING!!!!! Best customer service I've ever had. So personable, friendly, accommodating. GIVE THAT GIRL A RAISE!!!!!!!!DARRELL S.
Customer Reviews for Aloha Pallets Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOSEPH G.
The staff at Aloha pallets go above and beyond to help when I'm in a pinch, I have never been disappointed by their excellent customer service and professionalism.I proudly recommend them every chance I get! Mahalo Nui Aloha PalletsJanet M.
Very Spectable compassion and good customer serviceDoris K.
Well were do I start i had reservations 1 week in advance get email saying pick at 9am get there 830am and they said Oahu canceled my reservation and gave it to someone else no calls or emails saying it has been canceled called corporate just to be told were sorry here 50 dollar credit and we only have a cargo van that you rent to move a four bedroom house i had to use the van due to no rentals on island for that day brakes were so bad steering wheel shakes really bad called uhaul to be told well thats all we have so I drove it anyway had to do so many trips still wasn't able to move our big stuff 1 day rental an got charged $212.18 an thats after there discount omg and still had to rent a box truck from homedepot i have always used uhaul but not anymore worse experience ever with them todayWesley H.
El cliente no dejó un comentario.Joseph S.
Excellent serviceDoris K.
The woman who assisted me was friendly and helpful. ðŸ˜ŠJessica S.
She was super friendly and helpful. And very personable. I would definitely recommend this location to anyone.Kevin C.
Very friendly & great customer serviceAMBER W.
El cliente no dejó un comentario.RAYMOND T.
Very friendly and accommodating. Nothing more to be done. Equipment was clean and ready for us!! Will return and recommend!!KENNETH C.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Jonah K.
The Employees were Awesome! Vehicles were very clean and in Amazing Shape! I'd Highly recommend this Establishment!! A+++Paul M.
Great and friendly service. Recommended my roomate to this location too. They made my moving experience way less stressful.Daniel L.
Fantastic customer service. I was treated very professionally, definitely the best rental experience I have ever had.IAN S.
Everyone was friendly and helpful. Will return or recommend, thanks!!!Ken C.
You were very friendly and accommodating. Will remember you again in the future.BRYAN C.
El cliente no dejó un comentario.Serjay O.
El cliente no dejó un comentario.Patricia S.
El cliente no dejó un comentario.SERGIO M.
Best ever rental truck experience.Harold B.
Great servicejang H.
The ladies that man this location understand what real customer means. It was a pleasure working with them compared to my previous U Haul rental experience with Affordable Storage that is located across the street.Miles M.
Have the Trucks lined up to drive out so the renter doesn't have to do a 4 point turnMICHAEL L.
Very professional interaction, helpful with information, personable and supportive in the COVID environment and restrictions of new office hours and UHaul closing some days (Thurs Fri Sat)Kermit S.
El cliente no dejó un comentario.JANET M.
El cliente no dejó un comentario.CARRIE Y.
Aloha Pallet is the place to go in Hilo for all your U-Haul needs. Great solid local family.jon C.
El cliente no dejó un comentario.Mary L.
Such an awesone team at Aloha Pallets, they really help you out and go the extra mile. Great local Ohana that totally lives Aloha. Can't say enough good things about them. Mahalo..JC..JONATHAN C.
El cliente no dejó un comentario.MARTIN L.
Friendly, fast and helpful in every wayLaurie B.
There is nothing to improve on.. There wonderful people and they have very clean and well maintained vehicles.. Everything went smoothly!!! I Will highly recommend to friends and family...ANTHONY T.
Excellent service! I can't thank them enough for all the help they provided. I would definitely refer them to my friends and family. The management was top notch. Thank you for everything!!!SEAN R.
Awesome customer service with a smile!!! So convenient, fast, and professional ðŸ˜LAURA K.
Nothing at all... you guys are the best! Great personality and friendlyKristin R.
El cliente no dejó un comentario.ELISEO Q.
Staff was helpful and friendly.Daniel S.
Excellent customer service from start to finish! Very personable and helpful!Jacob B.
Aloha pallets made this experience a 10/10 for me. I appreciate them so much. Fabulous service. They went above and beyond, Mahalo, mahalo, mahalo!Meagan M.
Open both gates. Even a pickup is a tight fit when only one half of the gate is opened.Steven M.
We had a great overall experience. The location was perfect for us. The cargo van we rented was an excellent value and very clean and well-maintained. The office clerk was super helpful and attentive. We couldn't have asked for more, and your price was unbelievable. We will definitely spread the word. Mahalo!Stephanie L.
Mikki, at this location, does a wonderful job with Customer Service! She is great! Always willing to lend a hand, and do what it takes to make everything go smoothly and easy upon the customer! Great service!Terry S.
Keep up the good work !! Alohamike R.
Easy fast friendly, great serviceCameron A.
Super friendly attendant.Bridget S.
Thanks so much for your great service.Kristen L.
El cliente no dejó un comentario.Noland V.
All good. Friendly and helpful staffEverell T.
They were greatCASEY L.
El cliente no dejó un comentario.Ina W.
El cliente no dejó un comentario.Barbara K.
Friendly, knowledgeable & helpful customer service and clean equipment. A+ experience.Conroy H.
nothing. People were great and efficient.Priscilla D.
El cliente no dejó un comentario.LEHUANANI A.
Easier in and outEverell T.
The worker there â€œleiâ€ was absolutely amazing. She went above and beyond to help me with what I was needing the truck for. She helped me with local people who could help me get the job done. I honestly couldn't have done it without her. She's just incredible!!!!!! Mahalo Lei!!!!!Darrell S.
Did online self check out went to that location staff wasn't on site upon arrival waited 15mins after they opened representative said that I needed to do my rental application all over again because that location doesn't do sef check out I was pissed after doing all of that went into my uhaul van rental gas was empty I had to go back in and let them know and remember time is clicking more pissed off I was I'll never rent from this site again to much hassle!!!!Jessica C.
Outstanding job by all.John M.
El cliente no dejó un comentario.Romulo S.
El cliente no dejó un comentario.James T.
The employees that I interacted with were courteous and friendly. No issues with the vehicle.Michelle B.
El cliente no dejó un comentario.DONN C.
Something was wrong with battery, had to jump truck multiple times. Otherwise truck was clean and nice to ride, staff was friendly and helpfulMonica S.
Everything was great. The people were super helpful and nice. Will definitely use service again in future and refer.Chenoa M.
El cliente no dejó un comentario.Gigi G.
.r*/It's the islands, so I get it, the truck was closed up because it rains a lot, but the truck also smelled like fish. Is what it is. But the staff were great! Very supportive! I rented a 3/4 ton pickup to tow a trailer with a tractor. The tractor had a breakdown and I was a couple hours late to return the pickup. They were able to keep me to the one day rental and I am very appreciative! That kind of service makes me a repeat customer! ¡Gracias!jim C.
El cliente no dejó un comentario.Lorna P.
El cliente no dejó un comentario.Keith G.
El cliente no dejó un comentario.Sean N.
This is the best experience I have had renting a Uhaul Friendly, knowledgeable and full of the Aloha spirit ????Tambry Y.
El cliente no dejó un comentario.Jodi A.
El cliente no dejó un comentario.Milton P.
Staff was super nice and helpful! Great local folks with much aloha!!!!! Thanks againElizabeth T.
Very smooth experience. Mickey was an excellent woman to work with.Laura S.
No improvements needed. Team on site provided great friendly customer service.Shannon S.
Great service! Made it so easy for me and gave me peace of mind during a stressful activity with moving. I sincerely appreciate that.Shaun C.
El cliente no dejó un comentario.Vanessa C.
Wonderful, helpful, and polite staff! MahaloRobert J.
El cliente no dejó un comentario.Kenneth H.
El cliente no dejó un comentario.Grant J.
Our experience with this location was awesome, the pick up was fast and easy the agent (can't remember her name) that rented us the cargo van very polite and easy going and she explained everything to where we understand the terms and conditions. Had to call to extend my rental, Leilani went out of her to help us extend our rental, she is a type of person that every company needs working for them. Mahalo to all your staff and keep the Aloha. From the Davis'sCharlotte A.
AC did not work.Allen K.
El cliente no dejó un comentario.Jeff T.
El cliente no dejó un comentario.Fred P.
Outstanding Service!Grant J.
people there were friendly, professional and went out of their way to accommodate me. couldn't expect more than that.Ron D.
The owner was very Professional, easy to find, I would definitely refer anyone to rent from here.Clinton N.
Rental was for 9am. Nobody showed up until 9:30. Very disorganized. Return parking location office was locked at mid afternoon had to go find person to return key. Not very friendly. Won't be using them again.Jonathan K.
Fabulous service!!!!kathrine A.
open earlierStanley M.
It would be nice if Customers had an option of paying a higher daily rental rate with unlimited mileage within a specified geography instead of the current low daily rate + actual used miles. That would give customers on choosing between the two tariff models.MILES M.
Excellent customer servicejunedale B.
Nice local company that has friendly and efficient staff. I can't say enough how great they are to work with.Thomas V.
Great people running Aloha Pallets!Dan P.
Friendly and helpful people. Very pleasant experience. Mahalo!Thomas V.