Customer Reviews for Allstate Equipment
(Distribuidor de U-Haul del vecindario)

565 comentarios

3285 S Military Trl   Lake Worth, FL 33463

(561) 968-5476

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 4 p. m.
  • Sáb.: 7 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(561) 968-5476

3285 S Military Trl
Lake Worth, FL 33463

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 4 p. m.
  • Sáb.: 7 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Clara D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alfredo C. 
Clasificación:
3.0

The truck had roaches. As I'm packing my stuff in the back of the u-haul. I got thirsty… Went to grab my water Jug in the front of the truck. There were roaches everywhere. I ended throwing my water jug away roaches was all in it. The crazy thing… it was daylight. One of the worst experience. Extremely dissatisfied

Anelson L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yigit I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aitza M. 
Clasificación:
3.0

The trailer needed to be swipe out and the front of the trailer was dirty.

tom S. 
Clasificación:
2.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS J. 
Clasificación:
2.0

I could have got killed because the equipment was not install correctly. The hitch was not install properly on the ball trailer hitch This made a little dent on my bumper. I would like the claim department to get in touch with me.

Robert B. 
Clasificación:
5.0

Very helpful staff. Helped me with the process and made sure I understood all the charges.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald P. 
Clasificación:
3.0

Location did not have furniture dolly. Associate claimed they have not had one for months. This was a big inconvenience.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anaelle F. 
Clasificación:
5.0

Extraordinario servicio al cliente

Nelson R S. 
Clasificación:
5.0

Chris made the transaction great! I will use them if I need a truck Thanks you Chris

GUENDALINA I. 
Clasificación:
1.0

The truck had a major exhaust leak that filled the drivers cabin. Had to open the windows in order to drive and breathe. Zero maintenance on the truck it had 162000 miles on it and was not mechanically sound. They had no other trucks so I had no choice.

Walter B. 
Clasificación:
5.0

They guys there are awesome.

ROGERIO D. 
Clasificación:
5.0

Employee came out to greet me.very kind.

GERALD F. 
Clasificación:
4.0

El cliente no dejó un comentario.

shannon T. 
Clasificación:
5.0

Some staff very knowledgeable and friendly

MICHAEL A. 
Clasificación:
1.0

My name is Desera Mitchell and I was over charged. When it came time to pay I was left with 2 options. 1) I don't agree to these changes and not give any money and run the risk of another fee like a late fee. Or 2) pay the fee that has extra fees that you did not use such as extra eqy and safe driver fees. And hope u can be refunded for the over charges. ...... No I do not recommend this place. Ask about all the fees to a actually person instead of self service. They will add fees that you do not ask for or know about . (Extra dolly fees and safe driver fees) a d I choose the option of no insurance so I don't understand how I have so many extra fees.

DESERA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Louvencia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL S. 
Clasificación:
5.0

Very efficient. Hassle free. Quick. Great job. Cannot see how can be improved.

Christopher Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan P. 
Clasificación:
2.0

Seriously $ 62.00 surcharge for 2 hours for delivering the truck late, I really don't understand, I think I'll never use your service again, you should improve the treatment of your customers, thank you very much !!

YASSEL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY O. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH C. 
Clasificación:
1.0

This is not the location that my text message asked me to go to drop off. The Lakeworth location sent me to S. Military Trail. There was no one there. They never confirmed drop off!

JANIS M R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSAPHAT S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMRIT Y. 
Clasificación:
1.0

I got charged on 6 furniture pads and I never got them, when asked to rebuddle they just finalize the sale. Super disappointing

FELIX P. 
Clasificación:
1.0

We were turned away from 3 locations that you specifically told us to return our trailer to, then refused to accept trailer and gave us ANOTHER LOCATION to drive to. Tired, hot, angry, not a good situation.

Cathy M. 
Clasificación:
5.0

Everything was fine

EDWARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
1.0

I got the car the fuel gage said the car was full. I drove 57 miles during my trip, when I was returning the vehicle I stopped at the gas station I had to put 7.75 gallon of fuel in the car to filled it back up. There is no way if the car was full when I got it and only drive 57 miles mostly highway for it to take 7.75 gallon of fuel.

JEAN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ina J. 
Clasificación:
4.0

Location was a shop, but people were extremely helpful and quick. The complete experience was very easy and would definitely recommend it to a friend.

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR P. 
Clasificación:
1.0

When returning I can't share the location and I end up getting charged extra so I suggest that we can just click dropped off and send a picture

JOSELER E. 
Clasificación:
5.0

I specifically left the key in the lock box and someone told me that it was found in the cup holder. Not true. I was unable to close out the transaction due to technical issues and was charged $20 anyway. ¡Gracias!

PIERRE P. 
Clasificación:
3.0

To the point; efficient ; convenient.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB P. 
Clasificación:
5.0

Nice drop off

ADAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY L. 
Clasificación:
1.0

Trailer was broken, we rented on a Saturday, the rental place is not open on Sunday, so we had to fix the trailer our selves which took three hours to buy a new strap to replace the broken one, then when we returned it three hours late, they charged us for another day.

JASON C. 
Clasificación:
5.0

A+++

FRANK C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DELORIS B. 
Clasificación:
5.0

Have working WiFi available at all locations to be able to do online drop off after hours.

CARISSA E. 
Clasificación:
3.0

There were no intructions that told me the lockbox was on the back of the truck. The engine was so loud I thought it was going to breakdown. The floor got incredibly hot after an hour of driving it.

Melody B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL S. 
Clasificación:
5.0

It was quick easy and the entire staff was great.

Thomas M. 
Clasificación:
5.0

Am Automated pickup when the location was closed on a Sunday was an AWESOME, SIMPLE, & USER FRIENDLY experience!!!! I'm impressed with the app and the process implemented, simplicity. Thank you!!

Joseph D. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
3.0

Customer service is non existent.

JANET G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VEDEL P. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEAN B. 
Clasificación:
1.0

I was overcharged! Someone please get in touch with me.

IMANNI W. 
Clasificación:
5.0

They treated you like family

DAVID J. 
Clasificación:
3.0

The employers were very nice but kind of difficult service as only one person was inside and there was equipment everywhere, again very nice gentlemen. Really aggravating I had to pay $63 to fill the tank back up and the tire pressure light was on and nothing was done about it. The one man offered to help load a vehicle on, luckily I had someone to help me but lovely for him to offer.

Tianna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
1.0

Poor service Truck was dirty and very old One item from our order was not available in this location (dolly) - why do you guys offer an option that simply is not available? Large box price very different from informed on email sent one or two days prior to pick up (advertised $1.67 vs reality of $6 each large moving box)

KAELL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIVALDO C. 
Clasificación:
5.0

Personally I believe everything was perfect. I don't think you need any changes.

ovidiu O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
3.0

This location was fine. the problem is corporate U-Haul. I made my reservation a week in advance. Pickup location was changed several times. Each change was a location was farther away. Morning of pickup location changed twice!!!!

betty C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

Customer service was excellent!!

Mario R. 
Clasificación:
5.0

Uhaul and the pick-up location messed up my order in every way possible. When I dropped off here, the associates were very understanding and willing to work with me because I had documented everything. It was nice to finally get some hospitality.

Brianna A. 
Clasificación:
4.0

I was scheduled to pick up trailer and it wasn't there in boynton beach, i had to travel 20 miles to another location. I didn't get a call and tried all morning to call the center in Boynton was put on hold several times never got an attendant. I was not a happy customer.

LAWRENCE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

brannon J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JIMMY K. 
Clasificación:
5.0

Very convenient

Fredy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renie P. 
Clasificación:
5.0

N/a

ANDERSON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLOMBIA S. 
Clasificación:
4.0

Overall a good and easy experience. My only issue was the process to return the truck through the app is tedious and unnecessary. Any other time you rent a uhaul (without the app) you can return it after hours without going through that process. No one is there to confirm the condition all you do is drop the keys, it should be the same when you rent through the app. The fee for the staff to confirm it is ridiculous. The last thing I want to be doing as a woman is lurking around a parking lot in such a bad area at night just to take photos of a truck.

CHRISTIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRADEL D. 
Clasificación:
4.0

Returning truck after hours did not work even though I followed directions to the letter. Thankfully I haven't been charged the $20 fee, yet.

GERALD C. 
Clasificación:
3.0

They are right down the street so drop off worked out good for me.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris L. 
Clasificación:
1.0

El cliente no dejó un comentario.

STEPHANIE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy R. 
Clasificación:
5.0

Guy at rental desk was awesome. Knowledgeable, friendly, patient. Great guy!! I have a new "go to" place for all my rental stuff. Best UHaul place I have been to yet!

DOUGLASGERALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARACELY N. 
Clasificación:
1.0

My criticism is more with UHAUL. We moved 160 miles (320 roundtrip). I had to pick up and return the truck to that location for various reasons. Weeks before we RESERVED a cargo van at a location a few miles from our house. I had planned to pick up and return the van there. the night before the move (AFTER HOURS) we received a text that you changed the location to Lake Worth, 40 minutes in the opposite direction our our relocation. It added over an hour to our trip, each way, and a $45 Uber drive! ITS NOT MAKING THE RESERVATION. ITS KEEPING THE RESERVATION! SEE YOU ON GOOGLE AND YELP!

RANDY S. 
Clasificación:
1.0

The front desk rep messed up reservation and I had to drop it back to the pick up location when I specifically asked him if I can drop it off at any uhaul store. He confirmed he would add it to my rental but when I dropped it at another location I was called to pick it up or I would get charged. My whole day was messed up because of his mistake and I was charged for the mileage to bring it back. Not happy at all with how this went . This will be the last time I rent from this company!

RUTHLENE S. 
Clasificación:
5.0

The truck was clean, the instructions for no contact pick up were precise and explanative. The only issue I had was that the dolly I purchased additionally was not in the vehicle, so I did have to go inside and request it. I almost left without it, and that would have stunk when I got to the storage unit. LOL Overall a really great experience and I will definitely recommend and use personally in the future again!. Thank you.

Jennifer V. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba