Customer Reviews for Allstate Equipment And Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.victor S.
Customer did not leave a comment.dorothy S.
Great ServiceTimothy S.
Great service super nice peopleJason J.
Customer did not leave a comment.Camilla C.
Customer did not leave a comment.Roberto P.
Customer did not leave a comment.Bridgette B.
Customer did not leave a comment.Guy P.
The truck had stains in the back when we got it it was not clean inside. It looked like meat was teansported in there and it had a smell. The tire sensor monitor was broken. We were told this before hand and that uhaul needs to send someone to fix it. Please do that. The gentleman at the desk was very nice and the man who brought the truck out. The service was good. Also marking off exactly where the self service truck returns should be parked would be helpful too as customer service had no idea.SHIVONNE W.
5 star customer service and great communication. I loved my experience and cannot wait to do another rental in the future. The employees, including Chris Ade incredible and easy to work with. Thank you.Harvey S.
Nice guys.Henry J.
The moving truck was located on the property but knowing that the key lock was located a long way from the truck, the app has you at the truck, validating this & that, then have walk a long ways to get key then back then validating more stuff, took 25 min to do 10 min worth of work, if it was better organizedJames J.
Have the vehicle clean at least on the inside the vehicle I receive was filthy, dirty unacceptable had to spend some time cleaning it before I could use it. Staff need to be retrained on cleanliness. The vehicle.Glenford N.
Customer did not leave a comment.Roberto P.
The trucks are parked far, they should have give better instruction where you are checking in on the phone as giving the code first to get the key, specially at a location like this. I was under the rain with a toddler walking back and forth first to find the truck and then back to get the key and back to the truck. Never again!Yerlika M.
Customer did not leave a comment.steve P.
Customer did not leave a comment.Samuel B.
Ordered the truck, pads, hand truck and dolly on line and when I showed up the location didn't have any of my moving equipment. He said they haven't had those things for months. He suggested I cancel the truck if I wanted to, obviously not possible. Very bad experience and will try a different company than U Haul next time.Peter T.
Customer did not leave a comment.Yanier R.
Customer did not leave a comment.Jesse D.
Customer did not leave a comment.Henrietta H.
Customer did not leave a comment.John B.
Customer did not leave a comment.Jay K.
I returned my rental Cargo Van after I realized I forgot my key and my AIRPOD PRO when I get back to pick them up someone stole my AIRPOD PRO so we need more serious people to work, people that would respect the customers's stuff etc.BILLY B.
Great people at this location, the equipment i reserved was not available, but they gave mw something different to use.Shivam D.
Customer did not leave a comment.Duane G.
Customer did not leave a comment.Adam W.
I paid the invoice for the truck but for some reason is not closed yet.Miguel F.
Customer did not leave a comment.Judi S.
Have the bill only reflect what's do not the total which presented a major problem for me in returning following regular business hours.Todd Z.
The two associates at this location was very friendly, and professional throughout the return process.MERTEL W.
Customer did not leave a comment.Kristin H.
Chris was very helpful and professional when picking up the truck. The Truck was very outdated mecanically and was shaking a lot, pulling left and right. Also the fuel level was reported wrongly when picking up the truck, I was lucky I took a picture of the gauge level.Mounir B.
Customer did not leave a comment.Cherisse T.
The truck was behind a trailer and was very difficult to take out from parking,Pedro R.
Didn't have the dolly or pads that I reserved! Especially cause I had to go buy a dolly to move my safe!Tyler C.
Customer did not leave a comment.Cory R.
Customer did not leave a comment.JORGE P.
Customer did not leave a comment.Leticia L.
Customer did not leave a comment.Ramon C.
Equipment we rented was infested by roaches. They knew it tooIrving S.
Customer did not leave a comment.David M.
From the moment I walked in I received exceptional service. I came in emotional and left with a smile. I'd always use this locationZeresch M.
Customer did not leave a comment.azad A.
Not much, the trailer was reading, some one was there to verified and attach the trailer with my car. Evriting with 20 minutesjean-marc D.
The Staff was friendly and very helpful.Arthur A.
Chris helped me when I came to rent the uhaul. He was amazing! Super friendly nice guy! I will definitely be back to this location in the future when I need to rent a uhaul again, and will also recommend to my friends as well!Patricia T.
Great service!Alan H.
Customer did not leave a comment.Thomas P.
Please mark returning truck rental parking area, not just no parking areasDavid O.
Great people to work with, easy experience. We'd definitely go to them againDavid S.
Customer did not leave a comment.Jose Q.
Customer did not leave a comment.Jose G.
Customer did not leave a comment.Donald W.
Very easy to work with.Lisa G.
The truck inside was dirty, I have to sweep before I used to do my house moving.Sulangel P.
The trailer had a bunch of leaves in it but otherwise the experience was greatDenice J.
Customer did not leave a comment.Kathie S.
Both the employees I dealt with during this experience were phenomenal Got right to the point and got me taken care of quickly. When I dropped off the truck, right as I got out they were already on it and greeted me right there asking if I was dropping off. A+ experience, give them a bonus and a raise on top of some paid vacation time! They earned it!!!Nickolas B.
Customer did not leave a comment.elliott S.
Not have two reservations booked at the same time. The trucks smelled like weed. I called no one got back to me.Jeziel I.
Customer did not leave a comment.Marion P.
A bag was left in the truck we rented and the workers at this location stole $1,800 from my bag. It was shown on camera that this worker took up the bag, even though he denied knowing that there was a bag in lost and found. He knew where the cameras were and took the money with his back turned and out of sight. They are unfair! They're thieves! We will be taking legal actions and will be making the world know about you all until that money is returned.Nadisha M.
Customer did not leave a comment.SalvatoreT M.
They lost the key of the truck and then charge me $100 for it VERY BAD CUSTOMER SERVICEEmilcar C.
Everything fast and easyJunior G.
Great customer service.Natalie S.
Customer did not leave a comment.rosa C.
Allstate was great but my reservation was at Al's. Al's was closed with no one answering the phone. I was forced to waste aprox. two hours because of Al's. I think you should reconsider Al's as a viable rental center.KEVIN K.
Customer did not leave a comment.charles I.
More enthusiastic engagement with the customerJames F.
Customer did not leave a comment.Robert J.
Customer did not leave a comment.Magalie A.
Customer did not leave a comment.JAMES G.
Customer did not leave a comment.ROBERT F S.
Customer did not leave a comment.John P.
Friendly staff, well equipped.Daniel K.
Customer did not leave a comment.Teresita J.
Customer did not leave a comment.Tia B.
Overall a positive experience!Richard S.
They help me out and had me on my way in less than 10 minutes excellentangel A.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.Terry M.
Prompt and quick pick up and drop off.LEONARD B.
Customer did not leave a comment.Neil S.
Customer did not leave a comment.john M.
Everyone was niceAredis M.
The service to hookup was exceptional!David W.
Customer did not leave a comment.Kimberley E.
Absolutely nothing...KATHERINE H.
One of the front wheel tie down straps was damaged as received. We had to call roadside service and have them come to the house to replace it.Timothy M.
Nothing Everyone was outstanding!!!!!!Jack K.
Customer did not leave a comment.widmy C.
I had ordered a hand cart and there ere was no furniture dolly available when I picked up the vehicle. I had to drive 10 miles out of our way to borrow a cart. As delivered, the truck order was incomplete and left me unable to complete the moving task that was at hand. I was lucky to find an alternative, but paid for it in mileage on the uhaul and time, arriving late and looking rude to grieving family. Why doesn't the web site account for the store's actual I venture of available equipment?Dave B.
Customer did not leave a comment.Jose O.
Customer did not leave a comment.Janet M.
Great servicelina B.