Customer Reviews for Allstate Equipment And Rentals
(U-Haul Neighborhood Dealer)

682 reviews

3285 S Military Trl   Lake Worth, FL 33463

(561) 968-5476

Office Hours

  • Mon-Fri: 7 am–4 pm
  • Sat: 7 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 968-5476

3285 S Military Trl
Lake Worth, FL 33463

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4 pm
  • Sat: 7 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Alan Atwood 
Rating:
1.0

Lock box to retrieve the keys it is in bad conditions. Can’t see the number and have to be guessing to get to the right combination. Truck was very dirty.

ANDERSON MORETTI 
Rating:
5.0

The check in girl was extremely nice and helpful. Showed up three minutes before close and was still great with her customer service. Thank you

Christopher Brown 
Rating:
5.0

This location was great. I was sent to the wrong location originally. I was told I did not have a reservation at the first location, I showed them my receipt. When I called the 800 number I was told that a text had been sent to me several days earlier changing the location. I did not have any text indicating this. I had to walk 1.2 miles to the correct location. very poor customer service

RICHARD SOLOMON 
Rating:
4.0

Angel was extremely professional and helped me with unhooking my car transport. Very amiable gentleman and I appreciate him help. Sincerely, Scott Kolack

scott kolack 
Rating:
5.0

My evening drive home 6pm est., the trailer lights didn’t work, I was nervous and cautious.

Jesse Rivera 
Rating:
5.0

Customer did not leave a comment.

Dacia Munoz 
Rating:
5.0

Customer did not leave a comment.

Vanessa Palomino 
Rating:
1.0

El peor servicio de west palm beach , rente el carro x 24 horas solamente y me cobraron por 48 horas, es un total descaro pésimo todo.

Anna Lobaina 
Rating:
3.0

Customer did not leave a comment.

Robin Larrabee 
Rating:
5.0

N/A

WILLIAM VALMYR 
Rating:
5.0

Customer did not leave a comment.

victor simo 
Rating:
4.0

Customer did not leave a comment.

dorothy smith 
Rating:
5.0

Great Service

Timothy Saunders 
Rating:
5.0

Great service super nice people

Jason Jackson 
Rating:
5.0

Customer did not leave a comment.

Camilla Copeland 
Rating:
5.0

Customer did not leave a comment.

Roberto Pinoamador 
Rating:
5.0

Customer did not leave a comment.

Bridgette Brown 
Rating:
5.0

Customer did not leave a comment.

Guy Plouffe 
Rating:
4.0

The truck had stains in the back when we got it it was not clean inside. It looked like meat was teansported in there and it had a smell. The tire sensor monitor was broken. We were told this before hand and that uhaul needs to send someone to fix it. Please do that. The gentleman at the desk was very nice and the man who brought the truck out. The service was good. Also marking off exactly where the self service truck returns should be parked would be helpful too as customer service had no idea.

SHIVONNE WASHINGTON 
Rating:
5.0

5 star customer service and great communication. I loved my experience and cannot wait to do another rental in the future. The employees, including Chris Ade incredible and easy to work with. Thank you.

Harvey Seraphin 
Rating:
5.0

Nice guys.

Henry Jimenez 
Rating:
4.0

The moving truck was located on the property but knowing that the key lock was located a long way from the truck, the app has you at the truck, validating this & that, then have walk a long ways to get key then back then validating more stuff, took 25 min to do 10 min worth of work, if it was better organized

James Jean Jr 
Rating:
3.0

Have the vehicle clean at least on the inside the vehicle I receive was filthy, dirty unacceptable had to spend some time cleaning it before I could use it. Staff need to be retrained on cleanliness. The vehicle.

Glenford Norris 
Rating:
5.0

Customer did not leave a comment.

Roberto Pinoamador 
Rating:
1.0

The trucks are parked far, they should have give better instruction where you are checking in on the phone as giving the code first to get the key, specially at a location like this. I was under the rain with a toddler walking back and forth first to find the truck and then back to get the key and back to the truck. Never again!

Yerlika Montoya 
Rating:
5.0

Really

Emily Froman 
Rating:
5.0

Customer did not leave a comment.

steve pramberger 
Rating:
5.0

Customer did not leave a comment.

Samuel Benn 
Rating:
1.0

Ordered the truck, pads, hand truck and dolly on line and when I showed up the location didn’t have any of my moving equipment. He said they haven’t had those things for months. He suggested I cancel the truck if I wanted to, obviously not possible. Very bad experience and will try a different company than U Haul next time.

Peter Taddeo 
Rating:
5.0

Customer did not leave a comment.

Yanier Ramos 
Rating:
5.0

Customer did not leave a comment.

Jesse Dunaway 
Rating:
5.0

Customer did not leave a comment.

Henrietta Harmon 
Rating:
5.0

Customer did not leave a comment.

John Box 
Rating:
3.0

Customer did not leave a comment.

Jay Kahn 
Rating:
1.0

I returned my rental Cargo Van after I realized I forgot my key and my AIRPOD PRO when I get back to pick them up someone stole my AIRPOD PRO so we need more serious people to work, people that would respect the customers’s stuff etc.

BILLY BLAISE 
Rating:
5.0

Great people at this location, the equipment i reserved was not available, but they gave mw something different to use.

Shivam Dipnarine 
Rating:
5.0

Customer did not leave a comment.

Duane Garrick 
Rating:
4.0

Customer did not leave a comment.

Adam Weiner 
Rating:
5.0

I paid the invoice for the truck but for some reason is not closed yet.

Miguel Fermin 
Rating:
5.0

Customer did not leave a comment.

Judi Stambaugh 
Rating:
4.0

Have the bill only reflect what’s do not the total which presented a major problem for me in returning following regular business hours.

Todd Zegel 
Rating:
4.0

The two associates at this location was very friendly, and professional throughout the return process.

MERTEL WHITE 
Rating:
4.0

Customer did not leave a comment.

Kristin Hamilton 
Rating:
2.0

Chris was very helpful and professional when picking up the truck. The Truck was very outdated mecanically and was shaking a lot, pulling left and right. Also the fuel level was reported wrongly when picking up the truck, I was lucky I took a picture of the gauge level.

Mounir Badri 
Rating:
2.0

Customer did not leave a comment.

Cherisse Tejada-Austin 
Rating:
3.0

The truck was behind a trailer and was very difficult to take out from parking,

Pedro Rodriguez 
Rating:
2.0

Didn’t have the dolly or pads that I reserved! Especially cause I had to go buy a dolly to move my safe!

Tyler Camus 
Rating:
3.0

Customer did not leave a comment.

Cory Rowe 
Rating:
5.0

Customer did not leave a comment.

JORGE POSADA 
Rating:
5.0

Customer did not leave a comment.

Leticia Lohman 
Rating:
5.0

Customer did not leave a comment.

Ramon Cabrera 
Rating:
4.0

Equipment we rented was infested by roaches. They knew it too

Irving Santiago 
Rating:
1.0

Customer did not leave a comment.

David Manning 
Rating:
5.0

From the moment I walked in I received exceptional service. I came in emotional and left with a smile. I'd always use this location

Zeresch Methelus 
Rating:
5.0

Customer did not leave a comment.

azad afshar 
Rating:
5.0

Not much, the trailer was reading, some one was there to verified and attach the trailer with my car. Evriting with 20 minutes

jean-marc ducharme 
Rating:
5.0

The Staff was friendly and very helpful.

Arthur Apicella 
Rating:
5.0

Thanks

Jonathan Fruchter 
Rating:
5.0

Chris helped me when I came to rent the uhaul. He was amazing! Super friendly nice guy! I will definitely be back to this location in the future when I need to rent a uhaul again, and will also recommend to my friends as well!

Patricia Thomas 
Rating:
5.0

Great service!

Alan Hogan 
Rating:
1.0

Customer did not leave a comment.

Thomas Picciochi 
Rating:
4.0

Please mark returning truck rental parking area, not just no parking areas

David Ohagan 
Rating:
5.0

Great people to work with, easy experience. We'd definitely go to them again

David Shallbetter 
Rating:
4.0

Customer did not leave a comment.

Jose Quintero 
Rating:
5.0

Customer did not leave a comment.

Jose Gerra 
Rating:
5.0

Customer did not leave a comment.

Donald Weiss 
Rating:
5.0

Very easy to work with.

Lisa Greenwood 
Rating:
5.0

The truck inside was dirty, I have to sweep before I used to do my house moving.

Sulangel Pietri 
Rating:
5.0

The trailer had a bunch of leaves in it but otherwise the experience was great

Denice Joval 
Rating:
5.0

Customer did not leave a comment.

Kathie Schnakenberg 
Rating:
5.0

Both the employees I dealt with during this experience were phenomenal Got right to the point and got me taken care of quickly. When I dropped off the truck, right as I got out they were already on it and greeted me right there asking if I was dropping off. A+ experience, give them a bonus and a raise on top of some paid vacation time! They earned it!!!

Nickolas Bock 
Rating:
5.0

Customer did not leave a comment.

elliott schultz 
Rating:
3.0

Not have two reservations booked at the same time. The trucks smelled like weed. I called no one got back to me.

Jeziel Irias 
Rating:
5.0

Customer did not leave a comment.

Marion Pollack 
Rating:
1.0

A bag was left in the truck we rented and the workers at this location stole $1,800 from my bag. It was shown on camera that this worker took up the bag, even though he denied knowing that there was a bag in lost and found. He knew where the cameras were and took the money with his back turned and out of sight. They are unfair! They’re thieves! We will be taking legal actions and will be making the world know about you all until that money is returned.

Nadisha McCalla 
Rating:
5.0

Customer did not leave a comment.

SalvatoreT Mistretta 
Rating:
1.0

They lost the key of the truck and then charge me $100 for it VERY BAD CUSTOMER SERVICE

Emilcar Cabrera 
Rating:
5.0

Everything fast and easy

Junior Garlobo 
Rating:
4.0

Great customer service.

Natalie Starkey 
Rating:
5.0

Customer did not leave a comment.

rosa calderon 
Rating:
5.0

Allstate was great but my reservation was at Al's. Al's was closed with no one answering the phone. I was forced to waste aprox. two hours because of Al's. I think you should reconsider Al's as a viable rental center.

KEVIN knebel 
Rating:
1.0

Customer did not leave a comment.

charles itchkow 
Rating:
3.0

More enthusiastic engagement with the customer

James FENWICK 
Rating:
3.0

Customer did not leave a comment.

Robert Jans 
Rating:
4.0

Customer did not leave a comment.

Magalie AlbertEstefon 
Rating:
5.0

Customer did not leave a comment.

JAMES GURETZKY 
Rating:
5.0

Customer did not leave a comment.

ROBERT F SCHELHORN 
Rating:
5.0

Customer did not leave a comment.

John Pankiewicz 
Rating:
5.0

Friendly staff, well equipped.

Daniel Kyle 
Rating:
3.0

Customer did not leave a comment.

Teresita Jarvis 
Rating:
5.0

Customer did not leave a comment.

Tia Barnes 
Rating:
5.0

Overall a positive experience!

Richard Share 
Rating:
5.0

They help me out and had me on my way in less than 10 minutes excellent

angel aviles 
Rating:
5.0

Customer did not leave a comment.

Lisa Sjogren 
Rating:
5.0

Customer did not leave a comment.

Terry Medford 
Rating:
5.0

Prompt and quick pick up and drop off.

LEONARD BUTLER 
Rating:
5.0

Customer did not leave a comment.

Neil Strauss 
Rating:
5.0

Customer did not leave a comment.

john Mammino 
Rating:
4.0

Everyone was nice

Aredis Mcnamee 
No reviews have been submitted for this location.

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