Awesome staff
Dennis P
Customer Reviews for Allison & Sarai Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bueno y buen servicio
JAISON RThis is the best U-Haul experience I've ever had! Easy pick up and drop off and no waiting around like I have done at other locations.
Amelia DMake the street less busy and have spaces to drop the truck off
Corwin TGood service and great customer service 👍
Josue SThe Cab smelled of cigarette and weed . Many of the trucks lights were on . Could not see mileage gauge . Friendly staff and quick and east in/out .
Eduardo AI'm a previous customer I come to this particular location because it's convenient and the staff is polite and efficient
Rodney SThis location does not offer the U-Haul 24/7 service. The staff are really kind and helpful.
MCKENZIE MNothing it was perfect
Raymond BA better drop off time
Karim T👍
Wily AExcellent service
FRANKLIN NEverything is good
ildemar OYou changed the location of pickup the day before without apologizing. And in fact tried to play it off like it was always the case. It added almost an hour to my move. I asked for furniture pads and none were available. It was a bad move and would never recommend your company.
John HEverything good
cristian fYou're doing a great job. I was very happy with the professional and timely service. 👍
Eugene HTodo fue muy bien, quise cambiar el vehículo que reservé por uno más pequeño y me hicieron el cambio sin problema.
Jose NGood people. Thanks
Francis RAsk customer/apply what they apply for instead of adding things they didn't want. As well for a improvement not to be rude and disrespectful to customers.
Adrian AThe front desk girl needs to give out accurate information, not say one thing and then changes it when it’s time to actually rent a truck. This place overbooks for one truck and then rushes you to finish because they have now overbooked.
Janice GMore availability of truck sizes and parking for returning of vehicles.
Taiesha RGuy was not friendly. Just took the truck, didn't explain what would happen next.
Jamal BI did not have any issue and really like your website solution to rent a van and online check in. Staff was friendly , helpful and professional. Just great expirience. Thank you.
Alex RExcelente
Mario PGreat customer service
Abel JWhat a great and seamless experience! Everything was well explained and I had no problems. Thanks for the service! Completely recommend!
Welby MThe staff at this location were very helpful and accommodating.
Nichol UFast and efficient great customer service.
Jorge GMe gusto mucho
juan rThe entire process went very well. At first I was a little concerned about having to go further to this location however I’m happy because the service was a nice experience. All information in detail was explained with a smile for pickup and drop-off.
Tenisha SThis was the easiest, most seamless Uhaul rental pickup experience I've had to date. Thank you to the folks at Allison & Sarai!
Shawn CMy van was missing the hand truck that we desperately needed for our move and ended up having to move everything by hand which was exhausting and tiresome. Andas of today I STILL haven’t received a refund for the MIA handtruck.
NICHELLE WMuy buen servicio gracias
jesus CNothing at all. Thank you
Daniel PAmazing customer service. 10' truck got vandalized before getting picked up, apparently was the last truck aswell. The guy at the counter made it right and worked with me. Quick resolving and got me in the road asap. Would recommend.
Rene DSuch an easy process. The nicest men helping. So great!!!
Hannah MThe guy running the booth was so kind and understanding, and helped me get my truck taken card of as soon as I arrived. Loved it here! Thank you, Mr. Bronx U-Haul Man!
Alan MThey need to improve a way of their service when it comes to customers and sincere
Rashid TTienen los mejores precios y los truck están en buenas condiciones
Franklin OThe van they gave me vs the information they printed out was incorrect as far as milage and the fuel meter. Hower, based on the amount charged it seems to have worked out. The overall experience was great other than the slight concern of potential charges due to the incorrect van.
Antoine SThe service is excellent.
Diogenes JAll here at Allison & Sarai were very helpful—I am grateful and would recommend to all in a heartbeat. They knew that moves are hard and would help in the best way they can. The manager even gave me tax tips. Thank you!
Mary GExcellent all around
DAVID SEverything is good I’m satisfied with this location and service
Luis Zgood and perfect
karen pMaybe a better parking area
Elizabeth C