The Cab smelled of cigarette and weed . Many of the trucks lights were on . Could not see mileage gauge . Friendly staff and quick and east in/out .
Eduardo Alvear
Customer Reviews for Allison & Sarai Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I'm a previous customer I come to this particular location because it's convenient and the staff is polite and efficient
Rodney SilasThis location does not offer the U-Haul 24/7 service. The staff are really kind and helpful.
MCKENZIE MANN-WOODNothing it was perfect
Raymond BriosoA better drop off time
Karim Tawhhir👍
Wily AlvarezExcellent service
FRANKLIN NUNEZEverything is good
ildemar OstasYou changed the location of pickup the day before without apologizing. And in fact tried to play it off like it was always the case. It added almost an hour to my move. I asked for furniture pads and none were available. It was a bad move and would never recommend your company.
John HodgesEverything good
cristian fleteYou're doing a great job. I was very happy with the professional and timely service. 👍
Eugene HodgeTodo fue muy bien, quise cambiar el vehículo que reservé por uno más pequeño y me hicieron el cambio sin problema.
Jose N LugoGood people. Thanks
Francis ReyesAsk customer/apply what they apply for instead of adding things they didn't want. As well for a improvement not to be rude and disrespectful to customers.
Adrian AracenaThe front desk girl needs to give out accurate information, not say one thing and then changes it when it’s time to actually rent a truck. This place overbooks for one truck and then rushes you to finish because they have now overbooked.
Janice GloverMore availability of truck sizes and parking for returning of vehicles.
Taiesha RichardsGuy was not friendly. Just took the truck, didn't explain what would happen next.
Jamal BestI did not have any issue and really like your website solution to rent a van and online check in. Staff was friendly , helpful and professional. Just great expirience. Thank you.
Alex RozygrayevExcelente
Mario Pillcorema RomeroGreat customer service
Abel JaquezWhat a great and seamless experience! Everything was well explained and I had no problems. Thanks for the service! Completely recommend!
Welby Montalvo-OrtizThe staff at this location were very helpful and accommodating.
Nichol UrquhartFast and efficient great customer service.
Jorge GomezMe gusto mucho
juan ramosThe entire process went very well. At first I was a little concerned about having to go further to this location however I’m happy because the service was a nice experience. All information in detail was explained with a smile for pickup and drop-off.
Tenisha SingletonThis was the easiest, most seamless Uhaul rental pickup experience I've had to date. Thank you to the folks at Allison & Sarai!
Shawn CremerMy van was missing the hand truck that we desperately needed for our move and ended up having to move everything by hand which was exhausting and tiresome. Andas of today I STILL haven’t received a refund for the MIA handtruck.
NICHELLE Wright-CordovaMuy buen servicio gracias
jesus CalcaneNothing at all. Thank you
Daniel PolancoAmazing customer service. 10' truck got vandalized before getting picked up, apparently was the last truck aswell. The guy at the counter made it right and worked with me. Quick resolving and got me in the road asap. Would recommend.
Rene Duran villagomezSuch an easy process. The nicest men helping. So great!!!
Hannah MathenyThe guy running the booth was so kind and understanding, and helped me get my truck taken card of as soon as I arrived. Loved it here! Thank you, Mr. Bronx U-Haul Man!
Alan McKeeThey need to improve a way of their service when it comes to customers and sincere
Rashid TamimuTienen los mejores precios y los truck están en buenas condiciones
Franklin OlivoThe van they gave me vs the information they printed out was incorrect as far as milage and the fuel meter. Hower, based on the amount charged it seems to have worked out. The overall experience was great other than the slight concern of potential charges due to the incorrect van.
Antoine StewartThe service is excellent.
Diogenes JaquezAll here at Allison & Sarai were very helpful—I am grateful and would recommend to all in a heartbeat. They knew that moves are hard and would help in the best way they can. The manager even gave me tax tips. Thank you!
Mary Grace Ellen VillanuevaExcellent all around
DAVID SCHMAUCHEverything is good I’m satisfied with this location and service
Luis Zelada Medinagood and perfect
karen polancoMaybe a better parking area
Elizabeth CabreraEverything was perfect
MARIACRISTINA LIMAEven after I made the reservation online and declined the insurance option. They told me it was required. This was not part of the policy or agreement I completed. I didn't have the time to cancel the reservation and decided to agree with the additional charge. I am very upset that they took advantage of me and I would like a refund for the insurance charge they forced me to buy.
Efrain DuenasI rent a U-Haul a couple times a week through the app. Most of the locations I go to are in the Bronx the last two rentals I reserved blankets and at two separate locations, they did not have the blankets I needed. Both locations did not carry blankets. They said they never have blankets that puts the customer in a bind, when they are relying on their order being filled, I personally had to go to another U-Haul rent just blankets and then return the blankets to that U-Haul. If the app offers blanket rentals at all these locations, I think all these locations should have blankets. Thank you.
CRAIG DISBROWHave a space for when is time to bring the truck after the store is close.
Juan AbreuNothing excellent job
MARK MEDINA