Comentarios del cliente para Alliance Printing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Alliance Printing

Grado total:

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Emmanuel L. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Every time I’ve been to this location it’s closed. No one is ever there. It’s a great place to drop off equipment though. Parking area is huge!!

Peter R. en

Grado:

They opened late and required me to turn van in early under threat of penalty and another day’s rental cost.

Dolores I. en

Grado:

The lady who works there was very kind, helpful, and professional. She explained everything clearly and easy to understand.

Pamela C. en

Grado:

El cliente no dejó un comentario.

Tracey S. en

Grado:

I rate this location with 5 Stars!! 883 N Dixie Blvd Radcliff KY. Flawless Customer Service!!

Ronald N. en

Grado:

El cliente no dejó un comentario.

barbara D. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

The rental attendant was very professional and got us in and out fast

Kayleshia C. en

Grado:

El cliente no dejó un comentario.

Allen W. en

Grado:

El cliente no dejó un comentario.

Andreka P. en

Grado:

Apply my refund. I was charged extra and was also charged for insurance that I did not want I was told I would be refunded but I have not received a refund yet.

joseph M. en

Grado:

The customer service doing the pickup in the return was horrible. I rented from U-Haul many times and never been so disrespected and and treated as though I wasn't a customer until this rental experience. Even though I had filled out everything online I was still made to provide everything all over again as though I hadn't made a reservation and ask me questions that I've never been asked or needed when I rent from other U-Haul's. Even doing the return I was ignored and even when I was told they would check my vehicle so I can be on my way the employee stop working with me to take a 10-minute call about printing orders that had nothing to do with me trying to return the U-Haul. I will never rent from this location again and I will not recommend this location to anyone.

Freddy H. en

Grado:

Outstanding customer service. Pleasant to deal with. Very very nice to talk with and motivated. Would do it again.

Denise B. en

Grado:

El cliente no dejó un comentario.

Christine P. en

Grado:

Very happy with everything. Than yiu

Teresa K. en

Grado:

El cliente no dejó un comentario.

Joe D. en

Grado:

Good service. Thank you

Billy R. en

Grado:

Great team on both ends! No issues, great equipment

Jeanne C. en

Grado:

El cliente no dejó un comentario.

Shane B. en

Grado:

Pam is great, takes care of business

Bryan H. en

Grado:

El cliente no dejó un comentario.

Cristian D. en

Grado:

It took an hour to be able to pick up the Uhaul. I did the express check in online and it kept giving me that location of the original pick up instead of the corrected location. Then the code that we were given via the app was incorrect so we had to call and get a different code. It was just a big hassle for my first experience.

Christopher W. en

Grado:

We were happy with our service

Timothy T. en

Grado:

El cliente no dejó un comentario.

Timothy T. en

Grado:

El cliente no dejó un comentario.

Dennis B. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

El cliente no dejó un comentario.

Stephanie R. en

Grado:

El cliente no dejó un comentario.

Wendy B. en

Grado:

Stay open later on Saturdays.

Christopher D. en

Grado:

El cliente no dejó un comentario.

Carmen P. en

Grado:

"system down" couldn't give us our trailer and told us to come back 2 hours later, twice. after second attempt called 800 line and they suggested walk-in to a center 12 miles away since we had to move my son on schedule to start a job. walk-in center was better, system was working , which makes me think first guy was lying, but a long wait

Randy H. en

Grado:

My order was completely put in wrong. Had to undo my original rental and make a complete new one in the store. Horrible service!

faron K. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

El cliente no dejó un comentario.

JESSIE W. en

Grado:

The lady that represented the company was very nice and helpful

Timothy B. en

Grado:

El cliente no dejó un comentario.

Feona B. en

Grado:

I WAS CHARGED A FUEL FEE EVEN THOUGH I BROUGHT THE TRUCK BACK WITH A LITTLE MORE THAN THE HALF TANK THAT WAS PROVIDED WHEN I PICKED IT UP.

Dustin T. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

courtney R. en

Grado:

Where we got our trailer alliance printing was super nice and friendly. Even helped it into our tow bar. Recommend her/ location for sure. Another trailer we didn't rent but I was considering ended up having acouple unneeded "friends" and she took care of that asap and even guaranteed our trailer will be good as well just incase.

Robert B. en

Grado:

El cliente no dejó un comentario.

timothy B. en

Grado:

Good people, ease of rental- fast

James S. en

Grado:

El cliente no dejó un comentario.

CHARLES J. en

Grado:

El cliente no dejó un comentario.

Clentin C. en

Grado:

Great to deal with.

Chris H. en

Grado:

Great Service!

Michael B. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

Just let the customer know what kind of hookup they will need for the trailer/equipment they rent at time of rental.

DENVER C. en

Grado:

El cliente no dejó un comentario.

Sonny P. en

Grado:

Good customer service, and helpful!

Robert R. en

Grado:

El cliente no dejó un comentario.

JACK D. en

Grado:

Pam at Alliance Printing was great to work with and very helpful. I was worn out from moving and unloading and she was great at getting me checked in and on my way to our new home.

Robin R. en

Grado:

El cliente no dejó un comentario.

Jill D. en

Grado:

She was super helpful and very pleasant.

James M. en

Grado:

El cliente no dejó un comentario.

charles W. en

Grado:

El cliente no dejó un comentario.

WILLIAM C. en

Grado:

AS I STARTED THE BOX TRUCK, I NOTICED A WARNING LIGHT ON THE DASH THAT THE "RR" TIRE WAS LOW, I WALKED BACK INTO THE RENTAL OFFICE AND ASKED IF THERE WAS AN AIR PUMP I COULD USE BEFORE I DROVE AWAY, SHE SAID "NO, WE JUST KINDA RENT THE TRUCKS...YOU'LL HAVE TO TAKE THE TRUCK TO A GAS STATION TO PUT AIR IN THE TIRE YOURSELF". THIS STRUCK ME AS ODD TO MAKE THE CUSTOMER DO THIS TO MAKE THE EQUIPMENT SAFE TO OPERATE.

Mikaela M. en

Grado:

El cliente no dejó un comentario.

airel H. en

Grado:

We rented an appliance dolly with the truck. The strap for the dolly was torn and wore half way through in a spot that always had to go through the buckle and was sometimes in the exact spot that the buckle needed to be. It was a hassle to use because of this and it felt like it was not as secure as it could have been especially moving heavy things up and down stairs. When we returned the truck we informed the woman that reviewed the truck and she didnt seem to care and hardly responded. I expected better especially because we were paying to use the dolly. We were not offered any apologies or anything.

Christine P. en

Grado:

Great experience. Staff were friendly and efficient. Would definitely recommend and rent from there again.

H T. en

Grado:

El cliente no dejó un comentario.

Vincent H. en

Grado:

Need to be more aware of the Type of things being towed on an auto transport so that no damage is brought up

Zachary B. en

Grado:

El cliente no dejó un comentario.

SAMUEL O. en

Grado:

Be honest

DAN M. en

Grado:

We had a great experience with the dealer, no improvements needed!

Sandra M. en

Grado:

El cliente no dejó un comentario.

Melvin H. en

Grado:

I went there to rent a uhaul transporter and the lady couldn't get the system to work and told me that it wouldn't work. I went up the street to another store and had no issues renting a transporter

terry S. en

Grado:

Pam Ogdon , the location owner, is awesome! she does everything possible to make the experience an excellent one.

NICOLE Q. en

Grado:

El cliente no dejó un comentario.

mark R. en

Grado:

El cliente no dejó un comentario.

Shawn M. en

Grado:

Uhaul worked diligently to locate the most convenient location for me to return the equipment

Timothy H. en

Grado:

Nothing, she was very helpful. They didn't have what I was looking for but she took the time to look at all avenues to help me. But in the end I was able to get done what I needed. Would recommend her business to everyone.

Sarah B. en

Grado:

We were given a Uhaul that was leaking water inside the trailer. We had no time to get a new trailer as we were leaving that night for a long trip. We used this uhaul to help us with all of our Christmas presents. We thankfully had majority of our things in boxes and black trash bags. Had we not done this... or heck if you were putting furniture in it, it got wet. Some of our things got very wet where the door was, investigating, it looked as if the problem was coming from the indented sealant around the door. Then we noticed many spots in the trailer of dripping water from the ceiling of the trailer. This was a problem. ON TOP OF, during our way back from our long trip, we stopped at a rest stop and realized or noticed that the tags were expired!!!! Immediately I contacted Uhaul and all they offered was roadside assistance. Which made NO SENSE for our situation. A packed trailer and already in motion. They did not offer us money back/ more useful customer service. We did not have a good experience with customer service helping us, that we have decided not to go back to Uhaul. The customer service hurt our future renting of any trailers or trucks. (We took photos of the leaks and the expired tags)

Jimmy N. en

Grado:

El cliente no dejó un comentario.

Will C. en

Grado:

First time using U-Haul and it was an amazing experience from pick up to drop off. The staff took their time explaining everything in detail to be sure that we knew everything we need to know before we left.

Margaret S. en

Grado:

El cliente no dejó un comentario.

raymond B. en

Grado:

El cliente no dejó un comentario.

Brandon S. en

Grado:

El cliente no dejó un comentario.

Tristin M. en

Grado:

El cliente no dejó un comentario.

Neal G. en

Grado:

Pam got me in and out quick, knowing my tight schedule. I cant think of anything she or the Uhaul company needs to improve on for me. Thanks

Daniel B. en

Grado:

She helped us so much and was wonderful.

Katrina L. en

Grado:

El cliente no dejó un comentario.

Kenya S. en

Grado:

El cliente no dejó un comentario.

Steve L. en

Grado:

El cliente no dejó un comentario.

Walton W. en

Grado:

El cliente no dejó un comentario.

dusty D. en

Grado:

The lady a got the truck from was rude and got frustrated with me. She asked me to sign that i had done a walk around and looked at the truck before she had even pulled it around. Also the fuel gauge was slightly under 1/2 tank she argued with me about it,I even took a picture and showed her. She had no moving supplies. I ordered a large appliance hand truck, she did not have it, she only had the small one.

Marc R. en

Grado:

Pam did an excellent job on explaining all the cost associated with renting the trailer one way, or returning it. Much more cost effective to return it.

Mike M. en

Grado:

El cliente no dejó un comentario.

George G. en

Grado:

El cliente no dejó un comentario.

james W. en

Grado:

If a renter is running an hour an half or 2 hours behind on returning charge by the hour not for a full 24 hours. I was 10 min from dropping it off an was running behind due to circumstance beyond my control so had to pay another $40 for a trailer I had no need for .

robert M. en

Grado:

El cliente no dejó un comentario.

elisha G. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

Al went very smooth. Rented a small box truck for building material pickup. Truck was fine. Lady at the location was helpful and all went smooth.

Zackery J. en

Grado:

El cliente no dejó un comentario.

rick B. en

Grado:

Folks there are so helpful and nice. Next time I need a U-Haul that is the place I will go to rent one.

KAREN S. en

Grado:

El cliente no dejó un comentario.

Christopher D. en

Grado:

El cliente no dejó un comentario.

Stella C. en

Grado:

El cliente no dejó un comentario.

Claudia C. en

Grado:

Friendly and professional