El cliente no dejó un comentario.ROBERT M.
Customer Reviews for Allen Outdoor
(Distribuidor de U-Haul del vecindario)
Bishop, CA 93514
Services at this Location:
- Lun. - sáb.: 9 a. m. - 4 p. m.
- Dom.: 11 a. m. - 3 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Tell the owner not to be rude. I spent 600+$ and he was not a pleasant person.DENNIS W.
Manager was very helpful and pleasant. I appreciated his guidance. I think no much can be done to improve this location.Denise P.
Great customer service. Highly recommend.Vicki G.
Allocate this location more than one pickup truck and more than one cargo van.CHARLES T.
The gentleman who prepared our contract was so helpful and was a delight to visit with. The truck was clean and ready to go with all the moving supplies ready inside. We have rented and returned U-Haul vehicles here before and never had any problems; nothing but good experiences. Allen's Outdoor is a great place to rent a U-Haul from, not to mention a a great place to shop and get great customer service.JANET J.
El cliente no dejó un comentario.DEVON S.
Confirm a truck more than 24 in advance.LORENA A.
El cliente no dejó un comentario.SARAH L.
Assign more vans and pickup trucks to this location, and, buy Ford vans, not Chevys, since the side doors open wider and can take a whole pallet. (Actually assign two of each, not just one, so there are more days when one is available.) The operator is efficient and very competent. U-Haul is much improved over 50 years ago when I first rented from you - a 24' truck with 6 bald tires, and no dealer along the route would replace one until it was down 6 layers of ply of of 10, and it was almost impossible to get it to shift into 1st gear.CHARLES T.
El cliente no dejó un comentario.JERRY F.
El cliente no dejó un comentario.RENN E.
El cliente no dejó un comentario.Sophie C.
El cliente no dejó un comentario.TERRY A.
El cliente no dejó un comentario.Shawn P.
Drop off was easy and fast.rick W.
Mike is very helpful and understanding. Highly recommend.ALEXANDER O.
El cliente no dejó un comentario.CHARLES S.
I had my granddaughter with me, they took the trailer off for me! Very nice people!JODY D.
El cliente no dejó un comentario.Jon O.
My rental was delayed do to a computer glitch which caused my rental to be delayed for almost an hour. The sales person, mike, finally had to redo my whole reservation from scratchGARY THOMAS D.
Very helpful and professional.JAMES C.
Great costumer serviceLINDSAY L.
The service and the person in charge is great an nice ðŸ‘Jose G.
El cliente no dejó un comentario.NICOLAS P.
El cliente no dejó un comentario.RENN E.
El cliente no dejó un comentario.Kristopher K.
El cliente no dejó un comentario.DANIELLE A.
El cliente no dejó un comentario.Rock B.
El cliente no dejó un comentario.dennis J.
El cliente no dejó un comentario.KRISTIN B.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.SCOTT DAVID R.
There was no problem with the actual location its self. Our problem is with Uhaul. This pickup location was 7 hours away from our home and we were told the day before pickup that we would have to travel this far to pick up. This is the first and last time I will ever use Uhaul.Ruthanne H.
I think my only issue was having to drive 7hrs and use $70 in fuel to get the uhaul. Uhaul should begin to move units back to Cali with this major migration happening out of Cali to states like Texas, Illinois, and Colorado.Loi S.
I had to drive 175 miles one way I had to put gas in my car plus in the truck & my car I ordered a 26' truck a day before they called me stating they would NOT have my truck they were putting me in a 15' my house closed I ordered the truck the asurred me that I would have it on the 8th I have a text from uhaul that they have my truck they charged me over $4000.00 the guy was very rude I was supposed to the truck 7 days the guy said no 5 days he was going to put the truck up I told him I wasn't leaving without that truck I drove to far. We originally was supposed to p/u in brim hill in Bakersfield. We came out of a 3 bedroom 2 bathroom they knew that when we ordered the truck and we had to rent a storage in lake Isabella as we didn't have a big enough truckLEN L.
Zero customer service. Site was pitch black when we picked up and dropped off the truck. The Uhaul app was awful and we ended up on uhaul.com. It took over an hour to actually get the truck keys out of the lockbox because there was no answer at the 800 number, nor was the online customer service helpful. Dropping off the truck was the same experience,taking over 45 minutes to secure the vehicle for drop off. I don't recommend uhaul. Terrible experience.Kayrol T.
The guy in charge was very nice and very helpful.janice C.
We did not see anybody from the location, either on the way in or on the way out, but the whole experience with our telephone. was very easy and excellent !!Albert A.
El cliente no dejó un comentario.Michael C.
You were beyond description. The absolute best business I have ever dealt with. All personnel were curtious and helpful. The equipmentment was new and spotless. I ran into problems ( not due to U-HAUL in any way), I was given extra days and more help. I can't say enough about this company. Thank you U-HAULJACQUELINE R.
El cliente no dejó un comentario.JENNIFER A.
Sorry I didn't get the gents name when we dropped off. He was very helpful and accommodated us although we arrived right at quitting time. We were Grateful!!RENN E.
Same as aboveReed T.
El cliente no dejó un comentario.Ryan B.
Right on Main Street. It was small but very convenient. It only had one person staffing the entire store but he helped me timelyMichael Z.
The person who probably manages this location is not the best soft spoken person you would like to see, but he was helpful. I would give his customer services 4 out of 5 stars, and my overall experience with the vehicle, check in, check out etc, as 9 out of 10.SARDAR K.
El cliente no dejó un comentario.DREW R.
El cliente no dejó un comentario.Bennett P.
El cliente no dejó un comentario.JACKIE M.
El cliente no dejó un comentario.kelly W.
Very well run operation with a cool staffBrian H.
El cliente no dejó un comentario.Nicole K.
Understandably difficult to guarantee available equipment. It did create a little extra stress and difficulty scheduling help.JACKIE M.
El cliente no dejó un comentario.RONALD F.
El cliente no dejó un comentario.Dotan S.
Staff was great, very accommodating. I was running late for my drop off (I did notify them ahead of time) but the gentlemen made no issue of it. Great experience. Highly recommend using this location!Josh C.
Fast and efficient check in!MARK J.
El cliente no dejó un comentario.ANKUR S.
service was very good and the rental process was easySusan F.
El cliente no dejó un comentario.Ankur S.
Pulled Over by Oregon Highway Patrol for NO TAIL LIGHTS. INTERIOR LIGHTS STUCK. BOTH ARE SAFETY HAZARDS AND ILLEGAL! Central call center customer service inconsistent in offers/ claims wasting massive amount of time. No allowance in time charges for severely hazardous smoke conditions. WEAK, UNCARING, INSENSITIVE , INCONSIDERATE, RIGID, NO EMPATHY with two exclusions. The woman who picked up the phone was stellar and Mike at the pick up location is awesome!Harold L.
El cliente no dejó un comentario.Brandon F.
Apparently it was â€œafter hoursâ€ drop off at 9:37am on a Sunday. Wish u-hall would've informed us to this prior to dropping off our rental. It should've been communicated the hours of operation.Erin M.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Aubrey T.
The fastest, most efficient return ever! It took all of 5 minutes for him to check it out, unhook, and I was on my way. Thank you!!Robert H.
El cliente no dejó un comentario.William C.
Awesome customer serviceSUSAN H.
El cliente no dejó un comentario.DARRELL W.
Great experience! Online checkin made it quick and easy. Friendly and helpful staff.Gary Y.
El cliente no dejó un comentario.Tom L C.
El cliente no dejó un comentario.ERIN M.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.Joseph A.
I have given 'Poor' rating to Uhaul company, NOT the locations where I picked up and dropped off. I was promised a 15' truck which was confirmed one day prior at a different location than I reserved. I agreed and confirmed again same day of the pick up. But when I arrived at the location they told me that they don't have it. They sent me to another location when I agreed to get 10' truck. The whole ordeal took 3 hours of my time. Now, I'm waiting for price adjustment from 15' to 10' truck. Frankly, I think I should be given at least 50% off....will certainly think twice renting from Uhaul againMuhammad A.
El cliente no dejó un comentario.Andrew W.
The â€˜ol man takes care of everything and he's quick. Anything I need, he has or finds. GraciasJonathan T.
The owner of the business in a small town was great. He was able to get me on the road fast. GraciasDREW O.
El cliente no dejó un comentario.Michael K.
service was good, due to gas being suffened and the gas line cut. Spilled gasoline at the gas station, BUT WAS ABLE TO OBTAIN A REPLACEMENT TRUCK AT UHAL IN BISHOP CA. THANKS I washed the windows and the inside of the dash board.Richard W.
Very business like.Peter D.
Mike was a big big help. Thanks Rick WiggenhornRick W.
Parking was not clear. Mike Allen was incredibly unhelpful. I watched and waited for him to park a truck, then he just walked away to park the next one and didn't point out where I should park. He also reported my gas less than what I refilled, and charged me $23.50 after I dropped it off!! Rude.Logan N.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.AMANDA KATE T.
El cliente no dejó un comentario.Debbie D.
El cliente no dejó un comentario.Timothy M.
Better signage as to where the office isPeter P.
Excellent personal serviceROBERT W.
I was ripped off by uhaul and will never use you againDennis O.
El cliente no dejó un comentario.Pamela W.
The WiFi was out of operation and cell coverage is poor here. A member of staff/owner had to check in the equipment.ROBERT W.
El cliente no dejó un comentario.Kathryn W.
saved the day, the place and people where wonderful. Thanks for the helpJOSE S.
The outside of this low mileage Ford had what appeared to be oil scum all over it. The windows were dirty and the inside of the windshield had what appeared to be coffee w/ cram splashed on the drivers side. The seats, floor, and cargo box were spotless. I would definitely recommend ear plugs as cab noise runs about 85 decibels.KEITH D.
We originally rented a van but needed something a little larger ao went into the Allen store and asked to upgrade to a 10-fr truck. We were told the smallest available at his location was a 15 ft so he instructed us to ask for a 15 ft (would think we should not have had to pay the larger amount for space we didn't want or need)!! The day we picked up the U-haul truck the worker was going to give us a truck that smelled heavily of tobacco smoke and there was a cigarette burn In the driver seat. I explained I was allergic to cigarette smoke and needed a different truck. The worker was furious and said that the paperwork would take an hour to change to the new truck and that he was the only one working. I started walking toward a another newer truck to inspect for smoke odor and he sarcastically said, â€œyou are NOT getting that oneâ€. He was extremely rude and made the entire transaction extremely uncomfortable. VERY POOR CUSTOMER SERVICE!!PAUL C.
El cliente no dejó un comentario.Jim C.
With the inspection of my truck I learned that my hitch was not as strong as it should be, thanks to the knowledge of your personnel. I will upgrade my hitch at a later date.WILLIAM R.