Customer did not leave a comment.
Dominique M
Customer Reviews for Allen Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mice infestation!!! Everything I had stored had feces and urine from mice all over it!!!!!
Jean S | Overall ExperienceIf needing a storage again I will be back. They staff is super nice and friendly. Thanks
JOSIE J | Overall ExperienceThe drop location was great and the employee was extremely helpful.
Aaron SManager at this facility is the best I have ever had to deal with! Jennifer is truly amazing!
PAUL S | Overall ExperienceVery quick and convenient drop off!
Robert TGreat communication, easy move in, Thank You!!!
Jean S | ReservationService was excellent!
RICKY JThe lady was nice and helpful. They returned phone calls and answered my questions.
JAMES G | Overall ExperienceI was a customer for 30 plus years and Allen storage was excellent during those years. Jennifer is excellent at her job. I knew if I had any problems or concerns she would address them and keep me updated. Thank you Allen Storage.
TIMOTHY O | Overall ExperiencePerfect storage place , just couldn’t afford it anymore… ms.jennifer is the best ever !!
DONNSHANEEK S | Overall ExperienceThey were great to solve our drop off situation, call the main office to change the drop off to this location, Very helpful and accommodating to get us checked out and on our way.
Ken AThank you it worked great for us
SARA G | Overall ExperienceJennifer is very good at her job.Jennifer informed me on everything about renting a uhaul that I needed to know. I would always recommend her and her location
ORLANDA SIf I need storage again, I would go back to Allen’s Storage. ⭐️⭐️⭐️⭐️⭐️
Carla B | Overall ExperienceThe office manager was so nice and very helpful.
Anthony C | Overall ExperienceI rented furniture pads but they were not included, we had a blow out dispute not hitting anything. The wait times to call for roadside assistance are very long, and the wait for roadside assistance to replace the tire to arrive was very long as well. Needs improvement on wait times for calls for urgent issues and response time. I also need a refund for furniture pads
Felicia CThe manager was very nice over the phone and very helpful.
DONALD C3rd time renting here and it has been a great experience every time. Absolutely no complaints.
GUILLERMINA M | Overall ExperienceThe staff at Allen's were professional and yet made it super easy to not worry about the small details.
JOANNA SWell lite area to return equipment to after hours. Staff very pleasant. Ample parking to return equipment.
Aaron HIt was quick simple and painless to rent always have used uhaul always will
CHRISTOPHER SInside was nice super clean.. floor mats had some dust and dirt particles. Also.. may need to check the tire sensor monitor..it would come on aftr driving an hour go off then back on. Did have full tank of gas so I had returned bck with full tank of gas. We only used for 1 day!
ALEXANDRIA GStaff was wonderful they were very helpful with idea on how to store our belongings so not to get moldy . They even was helpful in acquiring us the right size u haul
Margaret H | Overall ExperienceBest storage experience I have ever had. Very friendly staff.
OLIVIA G | Overall ExperienceThe lady is very kind and professional in her work
VICENTE D | Overall ExperienceVery friendly staff. Very helpful and always returned my phone calls or emails promptly. Great price!
Joy Z | Overall ExperienceThe staff is what sold me on this place, will be my go to storage center. I just use them during remodeling and repairs
TRACEY W | Overall ExperiencePAULA IS A GREAT ASSET TO ALLEN MINI STORAGE, GOOD ATTITUDE AND GREAT PEOPLE SKILLS, OVERALL NICE PERSON. THANK YOU SO MUCH.
Raul GExcellent customer service
Manuel VAbsoulty the best storage facility i have ever used
DONNIA R | Overall ExperienceHad my unit for almost a year. Never had any problems, no complaints.
BRIANA S | Overall ExperienceAllen's Storage helped me during Harvey and met my needs fast. I appreciate the staff and the facility always felt safe. Thank you.
VERONICA P | Overall ExperienceGood facility, that does there best to take care of their clients including calling when there are card problems and when makes sure your the one that moved out and someone didn’t take your stuff
JOHN S | Overall Experiencewas not swept out for was an old shoe in there and some grass was no big deal though
Privacy R | First ImpressionsStaff was very helpful and accommodating. However, they do not accept uHaul vouchers for one month free storage.
Privacy R | First ImpressionsStaff was very helpful and accommodating. However they don`t accept uHaul vouchers for one month free storage.
Privacy R | First ImpressionsThere was nothing wrong with the facility. The only reason I was disappointed was because they did not honor the free 30 day storage with uhaul rental.
Privacy R | First ImpressionsStaff was very friendly and helpful and helped us to make sure we were able to rent the correct size needed for our items.
Privacy R | First Impressions