Customer Reviews for All-In-1 Storage LLC
(U-Haul Neighborhood Dealer)

101 reviews

1136 Coal Heritage Rd   Bluefield, WV 24701

(304) 960-4751

Office Hours

  • Mon-Sun: 8 am–6 pm

Services at this Location:

Contact Us

(304) 960-4751

1136 Coal Heritage Rd
Bluefield, WV 24701

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jae Hwang 
Rating:
5.0

Autumn was amazing!!! Again my reservation was split to drop off the equipment in 2 different locations. She was able to update it so both could be dropped off at the same place. Good thing since my paperwork from the pickup location only provided one drop off address. I had no way of knowing they were to go to 2 different places. Autumn was very helpful, was able to answer a lot of questions and overall was just amazing.

AnneMarie lamarre 
Rating:
5.0

Customer did not leave a comment.

Vince Little 
Rating:
5.0

Customer did not leave a comment.

Teresa Andrews 
Rating:
5.0

Customer did not leave a comment.

Victoria Jones 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Dawn Saddler 
Rating:
5.0

Customer did not leave a comment.

James Belcher 
Rating:
5.0

Customer did not leave a comment.

Paul Inscore 
Rating:
5.0

N/A

Terry Mullins 
Rating:
5.0

The lady that waited on me was truly outstanding, Definitely an asset for the UHAUL brand and the people she represents!

WILLIAM ACKEN 
Rating:
5.0

Customer did not leave a comment.

John W Feuchtenberger 
Rating:
5.0

Attendant fantastic, wish I had gotten name.

gary stafford 
Rating:
4.0

Customer did not leave a comment.

ROBERT MUSE 
Rating:
5.0

Customer did not leave a comment.

Raymond Billips 
Rating:
5.0

Truck was 2 quarts low on oil when we picked it up but the staff was very friendly and reimbursed us for the oil we had to purchase for it..

Steven Miller 
Rating:
3.0

When I brought it back, I paid cash, but I don’t understand why I have to wait a couple days for it to take it off my card from pending and give me credit for my money back. They can always take your money instantly, but you have to wait when they owe you back I don’t understand that.

WILLIAM JOHN FARMER 
Rating:
5.0

Customer did not leave a comment.

Peter VALK 
Rating:
5.0

Customer did not leave a comment.

Lori Caldwell 
Rating:
5.0

She was extremely nice and professional

Rachel Perhealth 
Rating:
5.0

Customer did not leave a comment.

Kwame Howze 
Rating:
5.0

Customer did not leave a comment.

Anthony Ramella 
Rating:
2.0

They did not want to let us return the truck after hours. They did ultimately allow it, but not without a fight, and were rude about it

Benjamin George 
Rating:
5.0

Everything was perfect. They had what I thought we needed but next time I know I need the next one up. Ohh and their office was beautiful.

Darick Owens 
Rating:
5.0

I did not have a good experience with uhaul in the past at a different location, but figured I would give another go. This time was so much better. The lady that helped me was very nice and both picking up and dropping off the trailer went so smooth and fast.

William Hicks 
Rating:
5.0

Everything was great, I see no reason to change anything.

larry carbaugh 
Rating:
5.0

First class dealer. Super nice staff

Raymond Froy jr 
Rating:
5.0

Customer did not leave a comment.

Steve RAY 
Rating:
5.0

Excellent customer service. Flexible and accommodating.

Woodlake Church 
Rating:
5.0

Customer did not leave a comment.

roger kimball 
Rating:
3.0

Charged us $15 for fuel and we made sure the gas was were it was when we picked up the U-Haul

Jason Butrum 
Rating:
5.0

Customer did not leave a comment.

Charlotte Davenport 
Rating:
5.0

Customer did not leave a comment.

Allen Gosnell 
Rating:
4.0

Customer did not leave a comment.

Travis Horton 
Rating:
3.0

Air conditioner did not work, truck sounded terrible

COURTNEY BRADFORD 
Rating:
5.0

Customer did not leave a comment.

Wesley Blake 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY NEWCOMB 
Rating:
4.0

Customer did not leave a comment.

DAVID SURFACE 
Rating:
4.0

Customer did not leave a comment.

Eric Moore 
Rating:
5.0

The lady that received delivery of the trailer was nice and polite. She showed me a good location to drop the trailer and even helped me unhook it.

Jason Snapp 
Rating:
5.0

Customer did not leave a comment.

Anthony Hawkins 
Rating:
5.0

Customer did not leave a comment.

Charles Crews 
Rating:
5.0

The staff was very friendly. And made me feel welcome. Just stay the same. Don't change nothing.

Sandy Brewster 
Rating:
5.0

Great customer service quick and easy to deal with .

Philip Lester 
Rating:
5.0

Great customer service staff. Friendly, courteous and informative.

Anthony Hawkins 
Rating:
5.0

Very nice place with friendly people

Nerissa Clyburn 
Rating:
5.0

Customer did not leave a comment.

Sara Cooper 
Rating:
5.0

Very friendly

Erica Hairston 
Rating:
5.0

Customer did not leave a comment.

Charles McLawhon 
Rating:
5.0

Customer did not leave a comment.

CAROLYN GREEN 
Rating:
5.0

Customer did not leave a comment.

Jerry Brooks 
Rating:
5.0

The man at the store we visited, the Bluefield WV store near Coal Heritage, he was a very nice man

Savanna Sexton 
Rating:
5.0

Very Friendly and Very Respectful!!!

MONICA YVETTE BROWN 
Rating:
5.0

Customer did not leave a comment.

James Mills 
Rating:
1.0

When your vehicle (uhaul truck) have some problem they will ask you to call roadside assistance number. When you call roadside, which keep you wait for an hour to pick up your phone and after that wait they suggested to contact the location office. I called several time and my phone was never been pick up. Horrible service and not considerate when you are in trouble.

syed ahmed 
Rating:
5.0

Everything was as promised plus they hooked us up with someone to carry all our heavy stuff.

Joseph Longo 
Rating:
5.0

No complaints

Laura Smedley 
Rating:
5.0

Customer did not leave a comment.

Sam Baker 
Rating:
5.0

Stay as you are. Friendly and professional quality customer service staff member

Anthony Hawkins 
Rating:
3.0

Very clean, but we didn't needed for the 2 days we thought wanted to turn it in. They were closed, with no night drop. I regret getting the truck. Becareful, and be on time. Do not leave the vehicle at the gate....

Gary Jarvis 
Rating:
4.0

Customer did not leave a comment.

Michael Beavers 
Rating:
5.0

Honestly everything was great and I would definitely rent from them again. They went above and beyond to make sure that I understood the rental agreement & process.

Stephen Clark 
Rating:
5.0

Customer did not leave a comment.

Felita Gamble 
Rating:
4.0

Customer did not leave a comment.

Lonnie Anderson 
Rating:
5.0

Customer did not leave a comment.

Ethan Hendrick 
Rating:
5.0

Customer did not leave a comment.

Dianna Murray 
Rating:
5.0

Customer did not leave a comment.

Tenika Jackson 
Rating:
5.0

Keep up the great work! It was a pleasure doing business with you.

Thelma Brooks 
Rating:
5.0

The salesman waited for me to return so i could change out my receiver ball. He stated he could waite so i didnt have to arrange my plans. Much Appreciated!!

CORTLENHARRYJR ARGO 
Rating:
5.0

Customer did not leave a comment.

Amanda Huffman 
Rating:
5.0

Customer did not leave a comment.

Dennis Carter 
Rating:
1.0

You sent this information to the incorrect email address. Thank goodness there was not more personal information on here! Please pay attention to sldetsils - it matters!

Stacey Pruett 
Rating:
5.0

Customer did not leave a comment.

PAUL SALEEBY 
Rating:
5.0

Staff came out as soon as I arrived, I was checked in, equipment removed, and I was on my way in 5 minutes. Highly satisfactory!

John Feuchtenberger 
Rating:
1.0

Booked Uhaul 2 weeks in advance. It was not ready, had to drive to 2 locations to get what I needed and put me 1 1/2 hour behind in my move.

Ronda Dinger 
Rating:
5.0

Customer did not leave a comment.

Randy Carroll 
Rating:
4.0

When making a rsvp, please do not change locations of pickup! This caused chaos in our planning. The agent, Autumn was amazing and kind! If it wasn’t for her, this service would’ve been a flop!

Jennifer Singleton 
Rating:
1.0

I would never rent Au haul again because you are doing false advertisement and next time I'll just hire somebody in my family to how my stuff

Corbett Church 
Rating:
5.0

The very courteous and professional staff.

Zanetta Thomas 
Rating:
5.0

Customer did not leave a comment.

Ashley Pingitore 
Rating:
5.0

very cooperative and they do an excellent job with customer service.

Curtis Lindsey 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE MAPLES 
Rating:
5.0

Customer did not leave a comment.

Stanley Linkous 
Rating:
5.0

Customer did not leave a comment.

Kurt McPhee 
Rating:
5.0

People at this location are friendly and helpful, explaining every step of the process.

stephen peck 
Rating:
5.0

Customer did not leave a comment.

MICHAEL RAY REED 
Rating:
5.0

The woman that we dealt with was all about customer service. She was quick & efficient as well as friendly. We were in a huge hurry & she got us out very quickly. Many kudos!

David Decker 
Rating:
5.0

fine as is

stephen peck 
Rating:
5.0

Customer did not leave a comment.

Daniel Thomas 
Rating:
5.0

Customer did not leave a comment.

David Oxford 
Rating:
5.0

Be careful when refilling the gas , the gauge lags and you will put back more gas than you used and they will not credit or reimburse you for the extra gas.

Basil Thompson 
Rating:
5.0

It was a smooth process, the lady was very nice

Joy Haslett 
Rating:
5.0

Truck was ready when promised, I had made a reservation, and in good condition. I did not need anything extra, I already had a two-wheel dolly, padding, and straps, but they were available. All the people I was delt with were very nice, explaining everything. I would use them again.

stephen peck 
Rating:
5.0

Customer did not leave a comment.

Perry Blankenship 
Rating:
2.0

I had to take uhaul with no right head light. Was told uhaul knows about it. And no one has been pulled over in the last 6 wk at it had been out. I had to break the law and chance getting a ticket. The person at the uhaul place assured me uhaul would cover any ticket because you all knew it was out. I still had no other options and had to break the law if I ran it at dark. I had to keep longer to avoid this. Very upset and dissatisfied also I could not see mile because the is a sensor she said is out for tire pressure and no one can make it turn off unacceptable!!! I did take photos of all

Tonya Whitt 
Rating:
5.0

Customer did not leave a comment.

connie hubbard 
Rating:
5.0

The rental place was perfect, the billing by uhaul is nit good, I only needed the truck for a 24 hr window, going from Bluefield va to King George Va 301 miles, uhaul policy is that I was automatically billed for 3 day usage. System set needs changed.

perry blankenship 
Rating:
5.0

Can’t think of anything.

David Olive 
Rating:
5.0

Nothing, the staff, the facility, the truck was all above expected.

jolene skuse 
Rating:
5.0

Customer did not leave a comment.

perry blankenship 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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