Comentarios del cliente para All Valley Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de All Valley Storage

Grado total:

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Robert H. en

Grado:

El cliente no dejó un comentario.

jason M. en

Grado:

Everything was perfect

Nicole T. en

Grado:

The woman here was very nice and her store is super cute.

Mike C. en

Grado:

El cliente no dejó un comentario.

Rene K. en

Grado:

This place was outstanding . They helped me with my hitch and was very professional and willing to help . This are the type of people’ you want with uhaul . We will use them again and refer others to them

Jacob D. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

No improvements necessary, this is a great place with super friendly people.

Steven K. en

Grado:

El cliente no dejó un comentario.

IRIS B. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

Very friendly and knowledgeable people. Made me feel welcomed.

Robin L. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

Lifting Jack's on trailers need greased. Only problem with that is there is no way to insert grease ( NO GREASE NIPPLE ).

Richard G. en

Grado:

The location was 20 miles in the hills. Horrible fulfillment of my request. I asked for a trailer near I-5 20 miles at 35mph . Wasted my time

Steven C. en

Grado:

Customer service in both Mount Vernon and the Sedro Woolley locations were extremely helpful and professional.

Susan G. en

Grado:

Great customer service. They are always very nice to work with.

Paula S. en

Grado:

El cliente no dejó un comentario.

Darlene H. en

Grado:

Vary accommodating.

matt K. en

Grado:

El cliente no dejó un comentario.

Bryan C. en

Grado:

El cliente no dejó un comentario.

Neil M. en

Grado:

Iris who works at this location was so kind and helpful, she deserves a raise.

DONALD B. en

Grado:

Fantastic help and process!

Steve T. en

Grado:

I have already given a complaint but here goes again. Reserved our u haul 2 months in advance due to a move to Minnesota. Scheduled to be picked up in Monroe Wa, Saturday May 25th . On Wednesday we called and confirmed and all was well. Friday we are informed that the truck and dolly is in Sedro Wooley Wa. almost 60 miles away!!! In memorial day traffic. What was the point of reserving? No one called or apologized.

Steve T. en

Grado:

Reserved the truck 2 months in advance to be ready at Monroe Wa, location and were notified the day before scheduled pick up that we had to travel to Sedro Wooley on memorial weekend in order to receive truck and tow dolly. Almost 60 miles away on one of the worst travel weekends. We tried to find another truck but everyone was booked!!! So what was the point of reserving in advance. No apologies and no care about the inconvenience.

mike L. en

Grado:

El cliente no dejó un comentario.

DOUGLAS T. en

Grado:

This was a perfect experience for me. The lady I dealt with, Vesper, made every effort to ensure that I was well taken care of. She was professional and courteous, and a joy to talk with. Well done! Doug Tippett

DARLENE H. en

Grado:

Staff are great to work with, would rent with these girls again.

Susan H. en

Grado:

Excellent customer service!!!!

Elizabeth E. en

Grado:

El cliente no dejó un comentario.

Brook H. en

Grado:

El cliente no dejó un comentario.

WES C. en

Grado:

El cliente no dejó un comentario.

Dennis H. en

Grado:

El cliente no dejó un comentario.

STEVEN K. en

Grado:

Not one thing. Excellent service. Excellent equipment.

Julie H. en

Grado:

I've rented several U-Hauls from different locations over the last few months, and this was by far the best experience! Iris cheerfully accommodated my early schedule and was super helpful with getting the vehicle ready, allaying my fears/concerns about driving such a big truck, and calling to make sure I knew where to park the vehicle upon return since they would be closed on Sunday. The gift shop at the rental center is fabulous - that was an unexpected treat and I loved looking through everything and will be back to shop. Highly recommend this location, it was a great experience.

WES C. en

Grado:

El cliente no dejó un comentario.

Kevin O. en

Grado:

El cliente no dejó un comentario.

Bill H. en

Grado:

Nothing! Everything was excellent. Great service, great truck.

Jill S. en

Grado:

Super nice, great service!

Don G. en

Grado:

sell boxes and moving supplies

Barbara C. en

Grado:

We were routed over 30 miles out of our way. When I called the 800 number, the lady was pleasant but absolutely no help, no suggestions and no problem solving. At the rental site, also very pleasant lady but didn't explain important things like the 'tow' button. Overall, a frustrating experience. We will likely use another vendor for any future moving need.

Gretchen H. en

Grado:

I was appalled by the final bill. The fee of 1.49 per mile is very high. My son shared that in Lynnwood it is 1.09 per mile. While everything else was fine. will do everything I can to never use UHaul again. It cost me nearly $400 to go to Lynnwood and back to Concrete.

bentley H. en

Grado:

Excellent service at both locations!

Allison C. en

Grado:

El cliente no dejó un comentario.

CAMERON C. en

Grado:

El cliente no dejó un comentario.

Will T. en

Grado:

I am hoping to receive a $50 credit as I booked at a different facility, then was called and told to pick it up at Sedro Woolley Mini Storage and when I arrived the owner Mike told me I would have to drive another 10 miles out of my way to get the trailer I wanted. Which also meant 10 miles back out of my way. Had the trailer been available locally I wouldn't have spent an extra hour on the road picking up and returning.

Milton F. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

Educate them on available discounts to USAA member's and customer service.

Brett P. en

Grado:

Very Friendly. Quick Service. Highly Recommended

John L. en

Grado:

El cliente no dejó un comentario.

Elizabeth E. en

Grado:

Too bad the computer was going slow - it made the employee look bad when she's a great contact at your center - super professional even under adversity

Joseph EL1882C V. en

Grado:

Change address from sedro woolley to Lyman the town where its actually located

dennis H. en

Grado:

El cliente no dejó un comentario.

JENNIFER L. J. en

Grado:

El cliente no dejó un comentario.

Megan P. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

There was a lady on her first day with no one to train her present. It took an hour and a half to pick up the truck.

Thomas N. en

Grado:

El cliente no dejó un comentario.

Kenneth N. en

Grado:

Create a more user friendly web site for dealers. I have been to 3 different dealers recently and all have talked about how difficult the new system is to use. At this site, all employees I have talked to have been very polite and courteous, and they have felt apologetic about the slow and qwerky system.

David C. en

Grado:

El cliente no dejó un comentario.

Jennifer J. en

Grado:

This location is listed as being in Sedro Woolley, WA. It is actually in Lyman, WA, so I had to pay for 20 additional miles and the additional gas costs associated with this erroneous listing. When I asked if a deal could be arranged, since the equipment was so far away from my home and not in the location it was listed as, I was met with an uncooperative and unpleasant customer service experience. Highly disappointed that Uhaul, a company that focuses on helping people move (one of the most stressful times in a person's life) would further complicate matters by not being willing to admit false advertising where additional costs are the result.

CHRISTIAN DC2058 F. en

Grado:

El cliente no dejó un comentario.

Duane E. en

Grado:

I really can say that uhaul is a convenient way for your moving needs!!

karin V. en

Grado:

El cliente no dejó un comentario.

GABE G. en

Grado:

El cliente no dejó un comentario.

Tiffany C. en

Grado:

All Valley Storage and Uhaul is by far the best Ive seen so far. The gals there are so nice and very helpful. They have a beautiful store there attached to the storage facility and I would recommend them to everyone moving to this area.

DAVID H. en

Grado:

Cheaper

Bill E. en

Grado:

The Staff was superb in insuring that I received the best service available. Claire made sure that they met my requirements and were the friendliest of any U-Haul staff I have ever dealt with.

Richard M. en

Grado:

Very kind and helpful person (Vesper) at the location, got us in and out quickly as we had to go rescue a broken down Boy Scout troop trailer.

SEAN K. en

Grado:

El cliente no dejó un comentario.

RICK F. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

JOHN H. en

Grado:

My complements to this store, they are doing everything right. I recommend this store to all in need of their services.

IRENA N. en

Grado:

Great place to pick up the truck

DONALD N. en

Grado:

(11627) Thank you for your help getting me on the road. Excellent service!

TRAVIS H. en

Grado:

El cliente no dejó un comentario.

EDDIE J. en

Grado:

The truck was in serious disrepair. It had an exhaust leak that leaked into the cab so I had to drive with the windows down so I didn't get a headache. And the truck shook terribly while on the road. Probably ball joints and tie rods but it was scary. For as much as I paid I expected to get a truck in better shape.

CLAUDE C. en

Grado:

Great staff

Randy H. en

Grado:

El cliente no dejó un comentario.

JACOBA C. en

Grado:

El cliente no dejó un comentario.

JEFF B. en

Grado:

Very accommodating and helpful staff. Will use again in the near future.

SETH A. en

Grado:

El cliente no dejó un comentario.

LINDSY H. en

Grado:

The windshield wipers were needing to be replaced. It was a very rainy day & made for a very poor drive.

Andrew B. en

Grado:

El cliente no dejó un comentario.

KAYE S. en

Grado:

El cliente no dejó un comentario.

Timothy E. en

Grado:

El cliente no dejó un comentario.

Dennis W. en

Grado:

El cliente no dejó un comentario.

LINDA N. en

Grado:

El cliente no dejó un comentario.

BELINDA M. en

Grado:

El cliente no dejó un comentario.

JAMES G. en

Grado:

El cliente no dejó un comentario.

DARLENE H. en

Grado:

Theses girls really know what they are doing. Very pleasant to work with.

Charles H. en

Grado:

El cliente no dejó un comentario.

JOHN B. en

Grado:

El cliente no dejó un comentario.

MATTHEW D. en

Grado:

El cliente no dejó un comentario.

ROBERT H. en

Grado:

El cliente no dejó un comentario.

BRADLEY B. en

Grado:

The staff was friendly and knowledgable of the equipment. The rental went smooth and was within a reasonable amount of time.

NEWELL RAY M. en

Grado:

El cliente no dejó un comentario.

NORVEL R. en

Grado:

El cliente no dejó un comentario.

PENNIE C. en

Grado:

El cliente no dejó un comentario.

PAMELA W. en

Grado:

El cliente no dejó un comentario.

Scott R. en

Grado:

El cliente no dejó un comentario.

ROBERT C. en

Grado:

All Valley Storage is where we have two lockers and have used UHaul to move things there several times. The personnel have been very helpful and accommodating, and are delightful to work with. I am pleased to give them a good recommendation.

ANDREW B. en

Grado:

Lyman storage is a great location and the staff is very nice. However; originally we were quoted $39.99 for the rental of our truck, and $14.99 for the optional insurance which we purchased. In our minds that was around $60.00. After all was said and done we were charged an additional $1.00 per mile and we had to put gas into it. The total was $101.00 for 24 hrs and 35 miles of moving. We think this is ridiculously over-priced and we will not rent a U-haul again. It will be cheaper to borrow a friend or family members truck and make 20 trips. Besides the outrageous pricing the truck was nice, and easy to drive.