wonderful puck up service
Robin Wakefield
Customer Reviews for All Tune And Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Online U-Haul Check in process was slow and inadequate. We arrived early but the ‘reviewer’ was delayed in verifying us and forced us to ‘restart’ check in process because we were provided instructions to do something that isn’t possible until approved to check in (add additional driver that was done online during booking and early check in). We were not road ready until 25 minutes after our pick up time and were not compensated this time. I do not recommend mobile pick up if this is the case.
NICOLE HOLCOMBThe gentleman at the counter was very polite and helpful
Caridad BadilloLocation was closed so not able to comment.
Judith BetancourtEric was extremely helpful and flexible in getting me setup with the trailer that was needed.
Rachel fogleNothing! The gentlemen who helped us in and out were outstanding! Five star service all around!!!!!!
Josephine KigerThey were closed. Used key drop. Store was nice and bright outside with trucks rowed up and ready.
CHARLES TAYLORThere was a mixup with my request and they hopped right on top if it. All locations were great!!!
Jody SchmeltzTruck reeked of cigarette smoke. Got a headache after 20 minutes of driving.
Emily LitzThe guys at this location were very welcoming and very professional as well as helpful.
Maria CruzThis location was above and beyond my expectations. Improvements would be if every location was this good!
Chester GarmanI spent time entering a lot of information on the web as part of the reservation. THe pickup still took over 15 minutes to review, reenter the information I already provided through the web reservation system. THrough the web I was led to belive this was simply get the keys and go. I also tried to use the app at pickup and all I received was a blank page when I would click on the reservation. Frustrating on the time I spent.
Andrew Moyer