The person in charge was 10 minutes late. Since I had hired movers for 4 hours, his being late took 30 minutes off their time after checking in, getting all the equipment, and inspecting the vehicle. I wasn't happy, the movers weren't happy, and overall it just made for a hectic, unpleasant day. Moving is never fun, but when the rep for uHaul is late and extremely unapologetic for it, makes for an even more unpleasant experience. I would use uHaul again, but never at All Time. They deliver horrible customer service.Sean S.
Customer Reviews for All Time Food Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very professional, Knowledgable and friendly people! I will use this location from now on! THANK YOU!LINDA T.
When we had problems and were told to call the pick up location we could never get through to them. The location was run down.Joshua Y.
El cliente no dejó un comentario.Elizabeth C.
More fuel needed with pickup, truck was on fumes. Uhaul should require at the least a quarter tank.Robert E.
El cliente no dejó un comentario.Srikanth R.
You charged me $20 for after hours drop off but gave me no option to check out myself. Not very clear instructions from Uhaul. I want my $20 backChristopher V.
Everything was good.Victor M.
El cliente no dejó un comentario.JIMMIE H.
El cliente no dejó un comentario.PAUL L.
I don't think there should be a fee for a drop off after hours. That doesn't make sense if you have a 24/7 service.Jose C.
I am not sure why I was charged an extra $20 for an after hours fee. I do not recall that information being divulged to me. Also, I asked for an extension on the website and was given two hours, but nothing was said about it costing me. Please let me know asap email@example.comApril H.
El cliente no dejó un comentario.Yohan C.
The guy that runs this place arrived 45 mins late. Charged me 2 full days and I returned the truck same day, only had it for 7 hours. Run down operation. I suggest Uhaul remove their trucks from this location.Roger M.
El cliente no dejó un comentario.Allyson L.
Excellent serviceERNESTO G.
El cliente no dejó un comentario.TONY V.
El cliente no dejó un comentario.Robert K.
Truck are sitting off pavement and almost knee high grass. I picked up the truck at night so it was dark and pretty sketchy.Vicente R.
El cliente no dejó un comentario.martha patricia C.
Very hard to rent. Had to leave multiple references just to rent a dolly. The facility is a gas station, and not really focused on the uhaul side of the business.Tegan C.
I did not get the dolly or pads but I was charged for them. Please correct this within 72 hours or I will request a chargeback.JEREMY S.
Very close to delivery address - will use againJonathan C.
Great service great peoplemahnaz I.
Owner was upfront and polite no hidden fees price came up exactly what was expected.david D.
El cliente no dejó un comentario.Donald L.
The guy was 35 minutes late for my pickup time, meaning I was late to meet my movers. He was sweeping out the truck when I walked around to the back. He also said I couldn't park my truck there which seemed very odd given the nature of renting a truck. Then, he asked me to park in a mud pit. He made me pick up my truck 5 hours later because he had other customers, but the parking lot was empty both in the morning and afternoon when I picked up my truck. I would not recommend this location. The convenience store is disgusting and should be shut down from all the standing water on the floor and mold in the corners.Luke C.
El cliente no dejó un comentario.Bryan W.
Store opened early for easy returnDebra Z.
Owner was great and helpful when the dispatcher messed up our rental.Brittan P.
El cliente no dejó un comentario.Denise W.
Actually have all the stuff that you reserved in the truck when you pick it up. Still waiting for my refund for the dollies I didn't use.Bryan D.
El cliente no dejó un comentario.audree W.
El cliente no dejó un comentario.Clara G.
El cliente no dejó un comentario.Tracy G.
El cliente no dejó un comentario.Kyle B.
El cliente no dejó un comentario.Diep N.
Gentleman that assisted us was very helpful.David C.
El cliente no dejó un comentario.Joseph N.
Excellent customer serviceTracy G.
El cliente no dejó un comentario.John R.
Outstanding customer serviceTracy G.
The truck did not run good and no acJOE M.
El cliente no dejó un comentario.Rachel L.
El cliente no dejó un comentario.christy M.
El cliente no dejó un comentario.lakesha J.
Customer service was so good and I recommend this location to all customersfaisal R.
Would have be nice to have a 26ft truck closer to me. The dealer close to me did not have any.Tishia S.
the franchise owner was rude on the phone, he would not hook up the uhaul for me and said that cost extra. when i refused to pay extra for hookup he said he woul do it as a "favor". The guy had no idea how to hook up a trailer and i had to show him how to do the safety chains. the uhaul trailer was parked in the mud and my truck almost got stuck pulling it out.Jessica P.
My original rental was confirmed available at a location close to where the move was taking place. upon arrival, my rental was not available. I was re-directed to a much less convenient location. To add to the inconvenience Interstate 45 was shut down. I have to ensure over 3 hours of traffic to get to and then return the rental due to the location change. I was told I would receive a $50 credit on my rental, which did not happen. additionally, I estimated & was charged for 60 miles, only ended up going 26 miles. I was not provided a new receipt of charge reflecting the reduced mileage charge - should have been credited 37.09 for mileage. The gentleman that assisted me upon checking was very nice. the person who checked me out upon return. He was rude an not accommodating. He indicated I left alot of dirt in the back of the vehicle, which was not true. when I picked it up it had dirt in the back. I swept it prior to return. I hauled ONE load so it was not likely dirty anyway but I swept it none the less. This could have all been prevented and 3 extra hours of my time given back to me IF someone had called to let me know I needed to change locations for the rental.ROBI V.