Customer Reviews for All Storage LLP
(U-Haul Neighborhood Dealer)

92 reviews

695 S 47th St   Grand Forks, ND 58201

(701) 772-7171

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(701) 772-7171

695 S 47th St
Grand Forks, ND 58201

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Selvin Santos 
Rating:
5.0

The Uhaul people at Grand Forks was great. The corporate customer service people confused everything.

Donna QUANCE 
Rating:
5.0

Customer did not leave a comment.

Nicolas Pederson 
Rating:
5.0

Customer did not leave a comment.

Richard Kramer 
Rating:
5.0

Customer did not leave a comment.

Dale hoyt 
Rating:
5.0

Getting verified through the mobile app took way too long.

Marisol Rodriguez-Smith 
Rating:
5.0

Customer did not leave a comment.

Greg Zukowski  |  Overall Experience 
Rating:
4.0

the picking up the truck process was atrocious. it took an hour of my time. i was very stressed out because of it. the app and pick up self needs a lot of work.

Britian Holter 
Rating:
5.0

Staff was very friendly and helpful. Will definitely use this facility when I have storage needs again.

Alan Halvorson  |  Overall Experience 
Rating:
3.0

The hours on their webpage and U-Haul’s app said open till 4:00. I got there a little after 3:00 and no one was there. Felt very uncomfortable dropping and going without a live person to check me in.

Bob Hartnan 
Rating:
2.0

I recognize it is difficult to staff locations, but the website says the location is open until 5. I got a text from UHaul requesting to return our equipment early so other families can use it. I called the location before 430 and left a message and got to the location prior to 5 but no one was available. the hours on the store front said it opened at 8 a.m., but didn't actually open the next day until 9.

Paul Wick 
Rating:
5.0

All Storage found a trailer for me when no one else could! They were simply first rate!

PAUL PANSEGRAU 
Rating:
5.0

Customer did not leave a comment.

Brianna Robinson 
Rating:
5.0

My experience on my rental was above expectations

Paul Kadlec 
Rating:
3.0

Not much done here other than dropping it off. Not much inspecting or helping unhook which is something that I appreciated at Shone's.

Zenon Mercado III 
Rating:
5.0

Great people!!!

Shawn Walters 
Rating:
5.0

Customer did not leave a comment.

Brandon White 
Rating:
5.0

Fantastic experience. She was great to work with.

Angela Hoy 
Rating:
5.0

Have more people like this gentleman working in all your stores!

dave duvall 
Rating:
5.0

Honestly this was a great storage facility. We had a couple different units. The staff was always very helpful answering questions, fixing anything that was wrong, and communicating. They always answer the phone and usually can help you with whatever you are calling about right away! I would highly recommend and we will use in the future. Thank you!

Trena Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathanael Rairdon 
Rating:
5.0

Customer did not leave a comment.

Brad Rutherford 
Rating:
3.0

Customer did not leave a comment.

Korby Seward 
Rating:
2.0

The tank wasn't full. There was no third seat for my passenger when I was told prior to pick up that it did. There was a bag of garbage in the cab area and there was no snow or ice scraper for the windahield. The passenger door seal made so much noise while driving, we tried to use tissue to help reduce sound, to no avail. Not pleased with this whole experience.

Tim Zejdlik 
Rating:
5.0

Thank you

RICHARD GASPERSZ 
Rating:
5.0

Allow the option for extended borrowing. Due to the military move and their timelines, I couldn't get the equipment back in 5 short days and because of that I'm charged extra through no fault of my own

Chandra Spiker 
Rating:
5.0

I was very disappointed that the truck did not come with a full gas tank. It is difficult, if not near impossible, to return a partially filled vehicle with the same amount of gas as when it was picked up.

Neil Guy 
Rating:
5.0

We needed short term storage. Your facility was perfect. Very safe and secure. Thank you

James Hazelton  |  Overall Experience 
Rating:
4.0

Very nice & helpful person in the office.

Rick Engen 
Rating:
5.0

Customer did not leave a comment.

David Carpenter 
Rating:
3.0

Customer did not leave a comment.

Kurt Westphal 
Rating:
5.0

Customer did not leave a comment.

Jay Greenauer 
Rating:
5.0

Customer did not leave a comment.

JAMES WODACH 
Rating:
5.0

Customer did not leave a comment.

Travis McCleish 
Rating:
5.0

You were great thank you

ROSA OCHOA 
Rating:
3.0

Let people clearly know that equitment exact equitment at exact location is not guaranteed. Make sure you are not charging customers extra unasked for fees, and when they ask to get them removed remove them.

BRANDON NARUM 
Rating:
3.0

Customer did not leave a comment.

Jon Rust 
Rating:
4.0

The inside needed wiped down.

donna pearson 
Rating:
5.0

Super friendly staff and I would definitely recommend using them to my friends and family!!!

Paul DeLeon  |  Overall Experience 
Rating:
5.0

Good storage business. David was great. Highly recommend

Randy McCray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANET EVE 
Rating:
5.0

Let us use the trailer that was gathering snow in the lot on very little notice and saved me 2 hours of driving to another location

ARJAY EVE 
Rating:
5.0

Customer did not leave a comment.

JUSTIN GRUNSETH 
Rating:
3.0

Truck wheel bearing nearly came off while I was on the highway. Autoshop said it was held on by the break clamp only. That is not a well maintained truck

KOLE DRISCOLL 
Rating:
2.0

The tow dolly was missing the right tail light at time of pickup. The chains for below the car also were missing the rubber stopper. The staff was great but the equipment was in poor shape.

Jacob Lauer 
Rating:
5.0

Customer did not leave a comment.

Adelaido Alanis 
Rating:
5.0

Excellent customer services and helpful. Very satisfied thank you.

Mawlid Adan  |  Overall Experience 
Rating:
5.0

The only comments I have are for the uhaul company itself. This location was great.

Maddison Lilly 
Rating:
5.0

Everything was great! Easy in, easy out. Thanks for everything!

Morgan Schuler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kody Backman 
Rating:
5.0

Customer did not leave a comment.

Charles Knapp 
Rating:
5.0

Customer did not leave a comment.

DANA SOLI 
Rating:
4.0

Customer did not leave a comment.

FRED DUPERT 
Rating:
3.0

Lights didn't work

SCOTT DALBEY 
Rating:
1.0

Reviewing my receipt and notice a 10.00$ fee for 'Missing/damage' fee?! Upon my return of the trailer - it was inspected and the attendant did not mention it to me. Yet you proceed to swipe 10.00$ off my account . Fraudulent behavior

LINET ATIENO NGETE 
Rating:
3.0

Customer did not leave a comment.

SARAH KOHLER 
Rating:
3.0

The gentleman I talked to prior to dropping the truck off and after dropping the truck off had no customer service skills whatsoever. When he answered the phone it was just hello. I wasn't certain if I got a hold of U-Haul or not I had to ask.

Karin Votel 
Rating:
3.0

was a little uncomfortable leaving the truck without a person there

Sovi Herring 
Rating:
3.0

Improve your customer communication throughout the process and your atrocious business model.

PER WIGER 
Rating:
1.0

Have a person present for checkout and return.

Brian Read 
Rating:
5.0

Customer did not leave a comment.

amanda murphy 
Rating:
5.0

This was a great experience. I was able to rent the equipment and return it with no issues.

SIRYVONNE BELL 
Rating:
1.0

Tell a customer the full check in/out process especially when there is no one in the building to help. I was not aware of certain policies for checking out, like taking a picture of the odometer. All I was told was to lock the door and put the key in the security box. Even a 'don't turn in the key until the online return process is done' would have been helpful.

Montanna Barnett 
Rating:
3.0

Have someone available on site for the pick up. I had to do everything over the phone.

Jon Page 
Rating:
4.0

Customer did not leave a comment.

LEWIS ISASSI 
Rating:
4.0

Customer did not leave a comment.

Scott Daleiden 
Rating:
5.0

Great place

Jenny Shull  |  Overall Experience 
Rating:
2.0

Order was cancelled by something, calling corporate they would not tell me who cancelled the order so I had to rearrange a complete trailer pickup 2 hours before my move. Business was closed during business hours so he could "go on vacation"

Ryan Bauer 
Rating:
5.0

Customer did not leave a comment.

KALEB FISHER 
Rating:
2.0

The trailer is in need of some repairs The place I picked up the trailer was disorganized

STANLEY MCLAUGHLIN 
Rating:
4.0

Customer did not leave a comment.

David Marko 
Rating:
3.0

Customer did not leave a comment.

Takesha Mack 
Rating:
4.0

Customer did not leave a comment.

Benjamin Warming 
Rating:
5.0

Great customer service

GIOVANNI MUTIA 
Rating:
5.0

Customer did not leave a comment.

Eric Hessinger 
Rating:
5.0

Customer did not leave a comment.

Anna Pendleton 
Rating:
5.0

Customer did not leave a comment.

AARON ASIALA 
Rating:
4.0

Customer did not leave a comment.

DALLAS NEUMILLER 
Rating:
5.0

You are doing excellent service continue

MAHAMOUD YOUSSOUF 
Rating:
5.0

Customer did not leave a comment.

David Seubert 
Rating:
5.0

Customer did not leave a comment.

Nelvis Nembo 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY OLIGER 
Rating:
3.0

Customer service took forever

justice beach 
Rating:
5.0

Customer did not leave a comment.

Mike DeLancey 
Rating:
5.0

Great customer service! Process was quick and easy.

JAMES OBERG 
Rating:
5.0

Customer did not leave a comment.

JOEL BEAUFEAUX 
Rating:
4.0

Very helpful, friendly service!

Christy Walker 
Rating:
4.0

They assisted us in loading the car and making sure it was secure! I did not get the truck I reserved nor did I get the pickup location i had requested. i am not sure why you switch these items with out informing me! We had to go to multiple locations to get boxes and packing supplies!

Rick Meland 
Rating:
5.0

I moved 4 blocks. the location where I reserved the truck is 7 blocks away from the condo. Half of the miles used were picking up and dropping off the truck. I was under the impression the truck would be at the closer office. I paid about $15 more due to mileage! not happy about that vl hesse

Vaughn Hesse 
Rating:
5.0

Everything was great! Keep it up ??

Tammy Reynolds 
Rating:
3.0

Customer did not leave a comment.

Josiah Naegelen 
Rating:
5.0

Customer did not leave a comment.

Tracy Larson 
No reviews have been submitted for this location.

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