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Comentarios de los clientes para All Storage South Summerlin
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Testimonios de clientes recientes de All Storage South Summerlin
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Thank you so much for providing great service!!! I showed up a little early during your lunchtime and you still helped me.
The lady at the desk was extremely sweet and professional. I was greeted at the door by name. The truck I reserved was pulled out and ready for me. The truck was clean and the tank was full This was the best U-haul experience I ever had. When it came to drop off it was very easy to put the key in the box. She also came out to wave good bye. Great customer service Will definitely be back when needed.
People were very nice, made the transaction very easy. Personable and patient with the tedious processes of compliance. This location is exceptional. The people are both friendly and professional. This is a rare thing. Bob Smith
All was terrific, could not have had a better experience. Terrific crew!
keep that way you are great
Lovely woman at the front desk
The manager of this location, Carolyn Miller, was the ultimate in professionalism and she was so very solution conscious to find me a 12-hr block of time to use one of your 10' trucks. Every truck and trailer in the entire Las Vegas area was rented but Carolyn came through for me when I needed it most and I am so appreciative of her hard and creative work. Thank you again, Carolyn, and thank you, Uhaul, for having a great manager like Carolyn Miller! Great Uhaul experience because of her help! Sincerely, Greg Greene
The best experience I've ever had with U Haul ! Carolyn is a very caring polite lady!
The Front desk clerk was very friendly and knowledgeable.
Everything about the physical location was excellent. Carolyn was very friendly and knowledgeable. The only problem that I experienced and it was a major one is your U-Haul app. It doesn't work properly. It was asking for my location and then wouldn't work even though I followed all of the procedures properly and turned on Location Services on my phone. Please fix your app. It is awful. The 5 stars that I am giving you is purely for the location and Carolyn. Your terrible app is a 1 star.
I rented my truck, was set to pick up at a specific location that was convenient for my move and the night before was contacted that the truck wasn't going to be there. Funny thing is I called the all-storage an hour before and they told me I am all set the truck will 100% be ready. Arrived at the new location this morning 6:45am for a 7am pick up on the app which took 15 min to verify it was me and they needed to call a reference and wake them up which I wasn't aware about prior, lucky I found someone awake and home that could answer their phone. The app then charged me for the insurance which I did not request and couldn't bypass. Get to my house to find out the dolly I requested and paid for wasn't in the truck..you had 1 job to do to satisfy me, add the dolly. Returning the truck there was a gentleman working that couldn't have been any nicer, he saved the experience and did everything he could to apologize and make things right, this is someone who understands frustration and customer service...hope this helps!
Carolyn is outstanding !! Thanks !!
It's always great dealing with this U-Haul location and especially with Carolyn. She always has a smile on her face and consistently exceeds my expectations. Highly recommend!!!
Took almost an hour to get the truck
Very pleasant experience and staff was excellent and personable. First time threw And it was very nice!
The lady that helped me on June 26 went out of her way to be very helpful. I was trying to call to get her name again but definitely thankful for her help on making my move and truck rental easy. Definitely recommend this place. Thank you.
Ryan and Carolyn at the Peace Way location were awesome. They saved me a ton of money and went out of their way to help us. Thank you to both of them.
Manager was willing to accommodate my schedule for pickup outside office hours. OUTSTANDING service!!!!!
The truck needs service transmission has hard time shifting gears and steering is a little loose other then that great experience it got the job done, Carolyn and Dillon were super great customer service thank you !
Nothing facility was immaculate, customer rep was very helpful and friendly. Best experience ive had with uhaul to date.
GREAT STAFF!
Excellent, friendly customer service. Very satisfied.
The lady that provided me service was AMAZING!.
Love the service. Dillon and Carolyn were awesome. Everything was quick, and Carolyn explained everything perfectly.
Great service!
Great friendly service, will recommend.
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Lady who helped me was very nice and courteous
the manager at All storage went above and beyond the normal prequirements which saved me both time and money. I will always go to her first for a rental.
I love Carolyn! She is the only reason I store with you guys. Dillon's pretty awesome too!
Very friendly
I was charged for fuel after returning the vehicle even though I purchased more fuel than I used. The rental location refused to help with that issue even though they're the ones who reported the fuel measurement. Fortunately, the Uhaul rep. was able to fix the issue. I would recommend this location but not if you have to return after hours since you have no say in what they report to Uhaul.
The woman running the place was very nice.
Extremely impressed and delighted with customer service received from this location. Kind, professional and helpful people.
wish there was more room for parking and moving the trucks around.
Christine was so courteous,professional
Staff very friendly .
Fast,easy & hassle free service by Carolyn.
I hope everyone will get the pleasure of renting from Carolyn. She went above and beyond for me.
Hope I feel the same after I get the final bill : )
Nothing to improve.. Very good staff! Looking forward to doing business again in the future!
Fantastic customer service and an overall great experience!
Once again, I'm time of need, Carolyn provided nothing but outstanding and personalized customer service. She knows how to get the job done while always having a kind caring ear. This location comes highly recommended to anyone in need of fast, friendly efficient service!
Carolyn is a rockstar. I come to this location primarily because of her stellar customer service!
Nothing as work on hitch done well! Customer service and courtesy was great!
Friendly staff, clean vehicle
Having the type of vehicle needed at the time. Perfect location
Carolyn is a stellar employee. Fantastic customer service with a smile. I will recommend this location to everyone I know!
Carolyn made renting very easy and enjoyable experience
Great customer service. Thank you.
When you advertise something for $19.95 don't have all the add-ons that increase your bill to over $75.00!!
The office representative, Carolyn, I don't recall the last name, was most courteous and helpful and professional!! She made the experience a great one.
LOVE this place !!! I'm telling everyone about it !!!
The service and vehicle were great!! I'd recommend renting from them again.
The Lady's were great !!! I will rent again - soon. Thank you
The representatives who were at the desk were very friendly and helpful. Easy check in, easy check out.
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