Comentarios del cliente para All Star Storage Goose Creek

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de All Star Storage Goose Creek

Grado total:

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Richard Q. en

Grado:

We reserved the truck for 2pm but couldn’t get it until 3 due to past people picking it up late. The inside of the truck smelt like cigarette smoke and it was covered with ants. I had several of them crawl on me while we were driving

JEANNETTE H. en

Grado:

El cliente no dejó un comentario.

Patricia B. en

Grado:

Kelly was fantastic! These guys really are great and care about their customers. They will be my go to rental facility. They have a nice big lot with plenty of space to maneuver. The office is very clean and organized.

Richard T. en

Grado:

Great service ! The best U-Haul location I have ever been to !

CLAREON M. en

Grado:

The comments above are for the turn in facility not the pickup facility

Ashley W. en

Grado:

Not be greedy. I returned the truck half way full just like it was when I got it and still got charged $12 for 3 gal. Yall are a rip off and I would not reccomend uhaul to anybody nor will I ever be using yall in the future!

LeShelle M. en

Grado:

El cliente no dejó un comentario.

Keisha S. en

Grado:

I had excellent customer service!

Kathlyn M. en

Grado:

This was the first time I used Uhaul. I was very impressed with the service of your staff and the efficiency of the whole process. Thank you, and I would be happy to recommend you to anyone.

TOMMY L. en

Grado:

Called and the truck option wasn't available. Pushed for storage. The person said they didn't have info on trucks and would refer it to the local office. Said they would call. Never received that call. I just went down the after a couple hours.

Chad H. en

Grado:

El cliente no dejó un comentario.

Timothy S. en

Grado:

I am looking refund to my card for deposit 60 .00 but didn't received yet

David M. en

Grado:

Nobody was at the office when I arrived at the time of my reservation. People make reservations for a reason. Waited for 30 minutes for someone to show before getting the rental. I was not the only person waiting outside for this 30 minutes, too.

Chris S. en

Grado:

El cliente no dejó un comentario.

judith L. en

Grado:

Customer service is always excellent. They go above and beyond everytime we rent there. This is the BEST place to rent a truck. We have never had ANY PROBLEMS.

Erica P. en

Grado:

El cliente no dejó un comentario.

kristine C. en

Grado:

The person there was very slow and unorganized and we had prepaid everything but still had to wait a while. More friendly customer service and more timely helping of customer. Needs to have everything ready in the truck instead of having us load all of our supplies ourselves which caused me to fall onto the asphalt in front of the Uhaul Place and I have been black and blue and still am, ever since.

Sheila J. en

Grado:

Very nice, clean location. They have hot coffee and fresh baked cookies.

Travis J. en

Grado:

Very helpful staff.

Edward L. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Polly K. en

Grado:

El cliente no dejó un comentario.

Brett C. en

Grado:

We did not have the equipment, an appliance dolly, on the truck and we paid for it. We had to go to 4 different uhauls locations to get one and they charged us even though we had already paid for it, they also over bathed us for it, an in town rental is $7, they charged us $13 after we had already paid the original $7. We spoke with customer service several times and one lady said she would send us a $15 off VIP coupon and never did. We used unnecessary mileage because the equipment ordered was not there. Having to look for repent we were overcharged for put us behind on our move by four hours and the help we originally had, had to leave, leaving us short handed. We usually have a great experience with uhauls, but this time was not.

Tracy O. en

Grado:

It was quick and people were friendly.

Judith L. en

Grado:

El cliente no dejó un comentario.

Trent W. en

Grado:

If returning a rental on a Sunday, let the customer know that y'all are closed. It would have saved us the 45 minutes we sat on hold with uhaul customer service trying to figure out what we are supposed to do.

Edward J. en

Grado:

Nothing, easiest rental I have ever done.

hannah C. en

Grado:

They weren't expecting us, but they took it anyway.

Khadijah H. en

Grado:

El cliente no dejó un comentario.

Tiffany M. en

Grado:

El cliente no dejó un comentario.

PERCY S. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Harris J. en

Grado:

El cliente no dejó un comentario.