Customer Reviews for All Star Auto Center LLC
(Distribuidor de U-Haul del vecindario)

205 comentarios

690 Lake Havasu Ave N Ste 100   Lake Havasu City, AZ 86403
(Northeast corner of Industrial & Lake Havasu Ave)

(928) 846-8649

Horarios de la ubicación

  • Lunes - miércoles:
    8:15 a. m. - 2 p. m. / 3 p. m. - 3 p. m.
  • Jueves:
    8:15 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Viernes:
    8:15 a. m. - 2 p. m. / 3 p. m. - 5 p. m.
  • Sábado:
    8 a. m. - 2  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 12/4/2021: 8:00 am - 10:00 am

Servicios en esta ubicación:

Contáctanos

(928) 846-8649

690 Lake Havasu Ave N Ste 100
Lake Havasu City, AZ 86403
(Northeast corner of Industrial & Lake Havasu Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - miércoles:
    8:15 a. m. - 2 p. m. / 3 p. m. - 3 p. m.
  • Jueves:
    8:15 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Viernes:
    8:15 a. m. - 2 p. m. / 3 p. m. - 5 p. m.
  • Sábado:
    8 a. m. - 2  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 12/4/2021: 8:00 am - 10:00 am
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great experience! We will use this facility again!

Kelly F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES N. 
Clasificación:
5.0

John @ All Star Auto Center is great! He's professional, helpful and made the process very easy. Highly recommend

John T. 
Clasificación:
5.0

Never had a problem, always the kindest of service.

Danny Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose R. 
Clasificación:
5.0

Awesome service from the owner.

kevin W. 
Clasificación:
5.0

John is always very friendly,helpful, informative. Very easy to work with. I recommend this site to everyone I know is looking to rent vehicles or trailers.

TIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY N. 
Clasificación:
5.0

John was courteous and professional. He answered all questions and was very informative. I will recommend this location.

john H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent Gordon S. 
Clasificación:
5.0

I highly Recommend John at All Star Auto Center & Uhaul, they were very professional , explained everything about my rental and process. I have used Uhaul several times over last 20 years, this is by far the best location i have dealt with.

KEVIN C. 
Clasificación:
4.0

Very friendly and helpful. The equipment was ready to go on short notice

Michael M. 
Clasificación:
5.0

I am not aware of any improvements needed at this location. I have rented from Mr. Ronningen (John) on multiple occasions and each and every time John has exceeded my definitions of professionalism, courteousness and friendliness. He has a way of making you feel like your a friend, not just a customer. I had a bad experience with another location and Mr. Ronningen is the reason I continue and will continue using U-Haul for my needs. He goes out of his way to represent U-Haul.

Mike W. 
Clasificación:
5.0

John was professional and courteous. John was knowledgeable and answered all my questions. I will definitely recommend this business.

John H. 
Clasificación:
1.0

All Star person was rude. Pickup time was originally 10 am; changed to 11 am due to late arrival of people coming from California - told by the very nice customer service lady that if it needed to be changed again just to call indicating to me that a later time would be OK. On the way just before 11 am the All Star person called my husband's cell phone inquiring if he was coming as he closed at 11 am since he coached his son's soccer team. Said his closing hours varied and he posted it online so the UHaul customer service people should know though this seems to me to not be true. He also didn't assist in choosing a dropoff location that we wanted which led to some confusion the next day. He was a total jerk to my husband and son-in-law and I would hope to never have to deal with him again. Not a great way to run a business. I don't know anything about the dropoff location and can't answer those questions.

James P. 
Clasificación:
5.0

Everything was perfect the owner was extremely friendly and helpfull.

JOSEPH S V. 
Clasificación:
5.0

It was a super nice experience on the pick up location as well as the drop off location especially when it's very stressful moving

Jose C. 
Clasificación:
5.0

John was a great help, kind and knowledgeable.

Janet M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL A. 
Clasificación:
5.0

Very friendly and good customer service!!

Jeff P. 
Clasificación:
5.0

Truck was ready upon arrival, I was greeted In a professional and courteous manner. The entire transaction from start to finish was explained to me. Awesome customer service and clean newer equipment. Highly recommend them.

Joseph B. 
Clasificación:
5.0

How about not canceling my truck 2 days before my moving date? Even if I booked 2 months in advance and planned all my cross country moving based on that. Because of your substandard scheduling I had to drive 6 hours to pick up the truck. I hope this nightmare happens one day to you and your loved ones too so you stop putting clients under this kind of stresss. I am never ever renting a uhaul again. You are the worst!!!!

Alfonso C. 
Clasificación:
5.0

Jonathan was great, very helpful.

Scott F. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Customer service at its best. The most convenient U-Haul experience ever.

Danny Dale C. 
Clasificación:
5.0

I have rented from multiple location in Havasu. All Star auto is by far the best everything is always ready to go . Clean and working. Fast. Good customer service.

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

John, the location manager is always friendly, very courteous and most of all very professional. I suggest to any and all that this location be your "preferred" U-Haul location, especially if it comes down to using this site or the one located at Lake St & 95.

Mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
3.0

Make sure everything on the truck IS working.

Raymond M. 
Clasificación:
5.0

The owner greeted us and helped us hook up the trailer. The owner was very kind and helpful to make sure we had the right equipment. I recommend this place for all your moving needs. Ask for John he will take care of everything!

CHERYL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
4.0

My pickup location was changed and consequently I was charged for the extra mileage. That is, pardon the expression, bullshit. I should NOT have been charged for extra mileage that was outside my control. It was only $2 and change, but that's not the point.

Michael R. 
Clasificación:
5.0

Owner was very professional, great customer service, very friendly, and extremely helpful! I'll definitely be back!

EARL C. 
Clasificación:
5.0

Everything went very smoothly at drop off could not have asked for a more professional kind person at the lot we thank you very much

Kerry R. 
Clasificación:
4.0

The back of the truck was dirty inside the cab was dirty.

DAVID ARNIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe P. 
Clasificación:
4.0

I had to drive three hours to pick up the trailer. Even though there were three or four closer rental yards. When I rented on line there was no problem. But I get a call and I had to change plans quickly. What a waist of time and gas. I was given an extra day for the trouble. I hope, to God, I don't have to use U haul again.

Pete T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne M. 
Clasificación:
5.0

Excellent customer service!!

Kim H. 
Clasificación:
5.0

John was very helpful with the contract and the trailer connection. Will use this U- Haul location again for our move in October.

Gilbert V. 
Clasificación:
5.0

Very helpfull

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick and debbie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
4.0

The parking lot was too small and the location was on a very busy intersection. It was difficult to get in the parking lot and find space for the truck and trailer. Thank goodness the owner was there, saw us struggling and came out to help.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

John was very respectful, helpful, and made my rental process as smooth as possible!

Lawrence B. 
Clasificación:
5.0

Ninguno

Clifford G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

It would be great if short term parking was available.

Kim M. 
Clasificación:
4.0

Truck ran great and I was very pleased with the way it performed. I found melted candy and trash under the driver's seat that I cleaned up. Didn't really bother me.

Michael M. 
Clasificación:
5.0

Very kind. Very helpful Very nice man Highly recommend him over the other uhaul on hwy 95

Patricia C. 
Clasificación:
5.0

Everything was great!

EUGEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frigg E. 
Clasificación:
5.0

Everyone needs time off to refresh but when it closes down business opportunities, and restricts customers to less-than-favorable time schedules proprietors can employ subs to manage things in their absence. Otherwise, location management was very accommodating

GARY G. 
Clasificación:
5.0

Thanks for the excellent Customer Service!

Dennis K. 
Clasificación:
5.0

The owner is very professional..

BRIAN B. 
Clasificación:
5.0

John the owner operator was very helpful. Made it an easy experience.

TREVOR B. 
Clasificación:
2.0

The staff at the new pick up were very good and helpful. The reason for the rating is the morning of the pickup, Uhaul called and said your unit is not available. At first they wanted me to go to Vegas, over two hundred miles out of my way. Instead we were able to go to Havasu, a mere 150 miles out of my way. They were also supposed to drop the cost of the rental by $50 and did not do so.

Michael S. 
Clasificación:
5.0

Excellent everything

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH A. 
Clasificación:
5.0

Very helpful

DIANE K. 
Clasificación:
5.0

He helped me even though uhaul moved my drop off to a low stump that was closed until Wednesday. I needed help unhooking trailer. John was great.

Diane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane K. 
Clasificación:
5.0

Excellent service and equipment. See you soon.

Richard R. 
Clasificación:
5.0

Fantastic service and explanations, thanks!

Mark Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Boyd B. 
Clasificación:
5.0

Customer service person called me tenant 10 minutes before my arrival time to make sure I was on my way. Upon arrival he met me in the parking lot and remove the trailer from my vehicle. He also said if there was anything he could do for me in the future he would be happy to help me.

DAVID N. 
Clasificación:
5.0

I did not like the "available and guaranteed" statement on the website only to find out at the end of the process it was NOT guaranteed because I was only renting foe 24 hrs.

Richard B. 
Clasificación:
5.0

John the owner agent was outstanding going out of his way to take care of everything.

STEVE C. 
Clasificación:
5.0

Over the top Good.....

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve T. 
Clasificación:
5.0

Staff was a professional and courteous and I will definitely recommend him and use the services again.

Michael W. 
Clasificación:
5.0

Was early and got trailer. Had no problems . He hooked it up for me. Checked lights and j was on my way.

Tamara S. 
Clasificación:
5.0

The staff member that helped me out was very professional and friendly. I appreciated his helpful attitude.

Bruce E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

The dude there is totally cool. Had to wait a few minutes, but he still communicated that to me (vital in my book) even though I could clearly see he had other customers. Top notch service. This is how things should be run

Steve K. 
Clasificación:
5.0

It was a great experience. Thank you for asking. Ms. C Boughton

CORINNE B. 
Clasificación:
5.0

Everything was awesome

wren R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason K. 
Clasificación:
5.0

Your website is messed up! It canceled my reservation without my knowledge! So when we arrived with our crew there was no truck for us. We had to scramble to find one which we did but it put us 4 hours behind.

David F. 
Clasificación:
5.0

Was perfect. John is a really nice and friendly guy. Super professional.

Charles C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele A. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
No se han enviado comentarios para esta ubicación.

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