Customer Reviews for All Service Citgo LLC
(U-Haul Neighborhood Dealer)

513 comentarios

212 Lincoln St   Bennington, VT 05201

(802) 681-4445

Horario

  • Mon–Fri
    8:30 a. m. - 4:30 p. m.
  • Sábado
    8:30 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(802) 681-4445

212 Lincoln St
Bennington, VT 05201

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 4:30 p. m.
  • Sábado
    8:30 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The best UHAUL location that I ever used.

Kerry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob P. 
Clasificación:
3.0

Finding office was a little confusing. A sign perhaps?

Laura H. 
Clasificación:
5.0

Friendly staff and great customer service

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
3.0

Dark. No lights to conduct the turn in process.

Nicholas R. 
Clasificación:
4.0

Having a light at the gate for folks returning keys or looking for the sign to scan would be helpful!

Nicole D. 
Clasificación:
5.0

The woman handling the check in and equipment rental was outstanding. Friendly, professional, efficient. Really appreciated her courteous demeanor - she made the pick as seemless and easy as possible.

Anthony F. 
Clasificación:
2.0

When you arrive, even though you have spent a lot of time on the computer prior to fill out all of the applications, they make you wait while they conduct their other businesses and then go through the whole application process again with you before they will assist you to the vehicle. Then after I returned the vehicle, they sent me an extra charge which they did not identify. I still don't know why I was charged $130. I filled the tank with gas before I dropped it off, it was cleaned out. The person that checked the vehicle back in told me just to expect an email. I said I need the keys to my vehicle so I can leave. Then he went back to find the keys - there was no protocol - my keys didn't have a name attached to them or anything so he couldn't find them right away. I was seriously concerned that my vehicle could have been driven away by just anyone at that point - that they hadn't even made a record of my vehicles' keys to go with it. It seems like their Uhaul business is not efficiently operated.

Tamara W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Seth L. 
Clasificación:
5.0

Perfect service all around

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
3.0

Staff and equipment were both better than expected. Only negative is your appalling after hours check out system. It requires downloading PDFs uploading photos, reading fine print, and more all on your phone with spotty connection. It even surprises you with a request to upload your lease or your employer's phone number â€" but it's an after hours check in and your employer is probably not answering the phone. Took us 90 minutes and that was with the help of the excellent Tory in customer service. I'm betting the people who designed the system have never used it.

Will W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas G. 
Clasificación:
4.0

We ordered 2 dozen blankets and only got 2 blankets... everything is scratched. I can't begin to tell you the condition of all of our furniture. You have to love the sign that warns you to sweep out truck and fold blankets or be fined. What about all of our damaged furniture? I regret the day we rented your UHaul... everything is chipped, scratched, dented, paint scraped off.

keith M. 
Clasificación:
4.0

Food inside truck. People where very prompt, courteous, and helpful.

Brian C. 
Clasificación:
5.0

Nothing went wrong . I'm very satisfied I really appreciate your business

george M. 
Clasificación:
5.0

jen was very professional....a pleasure to do business with

chris L. 
Clasificación:
5.0

The team in this office was absolutely amazing…I had an issue with getting the car trailer out of a very tough spot and one of the gentleman workers went above and beyond to assist me with getting it back to their location. Very friendly and understanding!

Aaron J. 
Clasificación:
5.0

Quick easy check in and drop off and CLEAN vehicle!! Wonderful customer service :)

BARBARA S. 
Clasificación:
5.0

Quick, easy rental. Staff was very courteous.

Ken L. 
Clasificación:
5.0

Super easy process. Very friendly people.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T. 
Clasificación:
5.0

Terrific service at the pickup location!

Austin S. 
Clasificación:
5.0

Repeat customer. This is a great place to rent from.

Charles M. 
Clasificación:
5.0

The whole online process was easy. Some difficulty with location recognition, but scanning a qr code got me on track. First time doing an entire transaction by phone, but uhaul made it easy. Follow the prompts, take some pics, and you're done.

Adam L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

The windshield wipers need to be replaced,I could not see well ,wipers did not clear water/rain off the windshield.

rose mary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS W. 
Clasificación:
3.0

To extensive 400$ us for one Day not my problem if closes saterday and sunday i Will not rent from you agen

Mark C. 
Clasificación:
5.0

Very helpful and friendly staff. No troubles

Sarah W. 
Clasificación:
5.0

Had and easy quick check in experience with mobile check in. An employee even came out during my check in and even turned the truck around for me.

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gayle T. 
Clasificación:
4.0

Make sure that the 3rd Party partner locations are actually open when confirming a pickup or drop-off. Don't bait and switch customers.

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FABIAN V. 
Clasificación:
5.0

every thing went smooth no problems what so ever

Ed R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim W. 
Clasificación:
4.0

Didn't have the truck I was expecting, but the one I got was sufficient for my needs. Staff was very good and tried to accommodate me.

Grant F. 
Clasificación:
3.0

El cliente no dejó un comentario.

susan C. 
Clasificación:
5.0

Jen and Trish were super helpful and their assistance was much appreciated. Highly recommend!!

Sandra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

Best experience with UHAUL yet!

CHRISTAJAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paige P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley V. 
Clasificación:
3.0

The brakes on the van we were grideing badly.

Marlana F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb C. 
Clasificación:
5.0

David was extremely helpful and accommodating.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

Return was a breeze. Top service, great customer service. No issues at all. Highly recommend them!

RONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammie R. 
Clasificación:
5.0

They couldn't have been nice or more professional. Cleaned the windshield, made sure all was working and that I knew how to turn off a button to save gas. Told me I could drop truck in any Burlington location. Excellent service.

Marjorie R. 
Clasificación:
5.0

David the representative for u haul was amazing. He was extremely helpful and made the entire experience very easy. I am very pleased.

Robert L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brendan R. 
Clasificación:
5.0

Person at Bennington office is amazing. Communicative, and just incredibly helpful. ¡Gracias!

Joanne B. 
Clasificación:
4.0

Staff was top notch ! Although it was difficult to know exactly where the office was

LAURA D. 
Clasificación:
5.0

Can't praise David enough. He came in on a Sunday a.m., because I did not need to rent a van until then, for a short local move. I've never seen such dedication to providing service for a customer.

Cindy B. 
Clasificación:
5.0

David was excellent with customer care

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori H. 
Clasificación:
1.0

My entire experience with U-haul was unbelievably difficult! I called one place to rent a truck and the next thing I know, I'm dealing with 3 different locations. it took a week of phone calls to figure out where I was going. Then my driver goes to pick it up and it was $164 more than my reservation. Ugh!

Suzanne B. 
Clasificación:
5.0

David is awesome . He is in charge of rentals . Always goes above and beyond

JEANNE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

Can't think of anything it was all good

Zen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dirk D. 
Clasificación:
4.0

Customer services in both pick u pand drop off locations were great. The fact that the scheduler cannot be sure that the truck will be there on the date/time of the reservation, even when it's made months on advance is crazy!

Lynn M. 
Clasificación:
5.0

Best U Haul ever. Give them a bonus.

Robert D. 
Clasificación:
5.0

I have literally nothing bad to say about my experience.

Christopher B. 
Clasificación:
5.0

Very understanding I had to add an extra day and they were no problem they took care of me

Donna B. 
Clasificación:
3.0

The employee who manages the bookings is the most helpful, outgoing and friendly guy in the biz. I will always book here because of his level of customer service.

Kyle W. 
Clasificación:
4.0

Doesn't seem like a UHaul location until you get inside. Very good service though.

Karl L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gail D. 
Clasificación:
5.0

Staff friendly, helpful and efficient.

ron H. 
Clasificación:
5.0

The Representatives name was David. He was extremely professional, courteous, and most of all extremely..

Brooke G. 
Clasificación:
5.0

You guys were amazing. Super nice and friendly. Explained every and even cleaned the windows right before we headed out. Great value too. You guys do a great job. Keep it up.

kirsten L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURAK S. 
Clasificación:
5.0

Always Top notch service from David at Westside Citco

Michael M. 
Clasificación:
5.0

Was a little dirty, but to be expected in back. No windshield washer fluid in truck as I found out on the road during snow. Had to buy Windex at a convenience store to do the trip. and stop every few miles to clean windshield. trip should have taken me under 3 hr's to do and it took me almost right up to 4 instead and I used 4 to cover myself and I'm glad I did.

Jeffrey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sally E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

Keep up the excellent service and friendly attitude Thanks

Bill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W. 
No se han enviado comentarios para esta ubicación.

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