Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jhon was very nice and smooth going on very professional.
YSHELL NARVAEZ
Rating:
4.0
My android based app didn't allow me to upload the required photos. I had to use the web based app to complete the return process.
alban sylaj
Rating:
5.0
Customer did not leave a comment.
Joanne Pericone
Rating:
5.0
Nothing, great experience
John Caccamo
Rating:
5.0
Customer did not leave a comment.
Dawn Matusz
Rating:
5.0
Customer did not leave a comment.
Charles Sabba Jr
Rating:
5.0
Customer did not leave a comment.
Lisa Apuzzio
Rating:
5.0
Customer did not leave a comment.
Stacy Kievning
Rating:
2.0
The dolly and moving mats i ordered were not in the truck. Because of this moving was difficult and i damaged my furniture without the moving mats. This was a terrible experience and I would like uhaul to refund my trip being i now have to pay to repair my furniture.
Mike DiMartino
Rating:
5.0
Customer did not leave a comment.
sean parkinson
Rating:
5.0
Customer did not leave a comment.
John Sandstedt Jr
Rating:
5.0
Customer did not leave a comment.
Yu-Ching Chi
Rating:
5.0
Customer did not leave a comment.
Justin Nicholls
Rating:
5.0
A1 service. Will use again.
Theresa Brightman
Rating:
5.0
Easy to rent from and helpful staff
KEN KANDIGIAN
Rating:
5.0
Reliable and easy rental with overnight key drop
John Cunningham
Rating:
5.0
Customer did not leave a comment.
Hector Colon
Rating:
5.0
Customer did not leave a comment.
Nelson Sarro
Rating:
5.0
Just remind customers they have to lock each door individually. I decided to check them all before I left the van.
Patricia Clark
Rating:
5.0
Great experience! The front desk was very professional and extremely easy to work. I highly recommend!!
TAVIS BULIANO
Rating:
4.0
Customer did not leave a comment.
Sam Mangiamele
Rating:
5.0
Customer did not leave a comment.
Luz Zapata
Rating:
5.0
Outstanding.
Donald Sturdevant
Rating:
5.0
Customer did not leave a comment.
santiago Acetun Ramirez
Rating:
5.0
Customer did not leave a comment.
Gregory Tantaros
Rating:
5.0
Everything was great - easy pick up and drop off and kind customer service. Thank you!
Cristina Capitly
Rating:
5.0
Friendly, easy and fast. Thank you!
Holly Melao
Rating:
5.0
Customer did not leave a comment.
Joshua Gonzalez
Rating:
5.0
Customer did not leave a comment.
Cristina Sawford
Rating:
5.0
Customer did not leave a comment.
Jonathan Earl
Rating:
5.0
Customer did not leave a comment.
Michael Sarti
Rating:
5.0
Customer did not leave a comment.
Glen Petraglia
Rating:
5.0
Customer did not leave a comment.
John Tango
Rating:
5.0
I don't think anything. Couldn't expect more. What a gentleman who ran it.
milt januse
Rating:
5.0
The gentleman in the facility is top notch. Always a pleasure to deal with.
I’ve had good luck with the vehicles I’ve rented there.
Peter Ritter
Rating:
5.0
Customer did not leave a comment.
Angel Torres
Rating:
5.0
Front Desk Manager was great. Very helpful.
Kyrillos Tofiles
Rating:
5.0
Customer did not leave a comment.
Ron Bromberg
Rating:
5.0
John was always helpful -my experience was very good!
Thanks.
JANET CORNELL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kelly Starr
Rating:
5.0
Customer did not leave a comment.
rich weinstock
Rating:
5.0
Customer did not leave a comment.
ADETUNJI ADEOBA
Rating:
5.0
Nothing. Everyone was so nice and they made everything go smoothly.
Thank you very much to your staff.
Bruno Didario
Rating:
5.0
Customer did not leave a comment.
Mitchell Beinhaker
Rating:
4.0
Customer did not leave a comment.
John Sullivan
Rating:
5.0
Customer did not leave a comment.
venkat gangavaram
Rating:
5.0
Person was very helpful and friendly.
Jeff Peeler
Rating:
5.0
Always exceptional experience
ELIZABETH MARTELLO
Rating:
5.0
Customer did not leave a comment.
Dean Constantine
Rating:
5.0
Very convenient and efficient rental service. Booking, pickup and drop off were hassle free.
Would rent again.
NIGEL HOLMES-MITCHELL
Rating:
5.0
Easy process. thanks
george gallagher
Rating:
5.0
Customer did not leave a comment.
gonzalo martinez
Rating:
4.0
Make sure to let customers know that they should start the online return process while they are still inside the truck, before getting out to return the keys. I had to go back and take pictures of the dashboard because I thought I could check out while standing near the key box
KATHERINE WIEDEMANN
Rating:
4.0
Customer did not leave a comment.
Gary Nadeau
Rating:
1.0
The customer service rep was extrelry rude and dismissive.
Joy Pittman
Rating:
5.0
Great service and people. I recommend it 100%.
Harvey Brenner
Rating:
5.0
Customer did not leave a comment.
Jonathan Silva
Rating:
5.0
Customer did not leave a comment.
Elisabeth Vollbrecht
Rating:
5.0
Easy to operate and great instructions by the staff.
James Francis
Rating:
5.0
It’s the best, but I filled up the gas tank , it took 02 bucks. I didn’t need to, 40 would have done the job.
James Francis
Rating:
5.0
Customer did not leave a comment.
STEPHEN NOONAN
Rating:
4.0
Customer did not leave a comment.
Chen-Ting Kuo
Rating:
5.0
John, the gentleman that worked with me at this location was extremely courteous and helpful and professional. Thank you, John.
MICHEAL KICZEK
Rating:
5.0
Customer did not leave a comment.
james barden
Rating:
4.0
Customer did not leave a comment.
Holly Habib
Rating:
5.0
Great customer service, very detailed quick and helpful.
Yesenia Vega
Rating:
5.0
Second time at this facility. Love it here. Exceptional service and rental. Overall, a positive experience as always!!!
Marco Velastegui
Rating:
5.0
Customer did not leave a comment.
Allison Hughes
Rating:
5.0
Truck needs maintenance your customer service was very nice and professional and polite too
amer channaoui
Rating:
5.0
Customer did not leave a comment.
Allen Rubel
Rating:
5.0
Customer did not leave a comment.
Paul Margeotes
Rating:
5.0
Customer did not leave a comment.
BHUPENDRA SHAH
Rating:
5.0
Customer did not leave a comment.
DEBORAH ALLISON
Rating:
5.0
Customer did not leave a comment.
Levetta Walker
Rating:
5.0
Easy drop off, called me when I left easy pass
Roger Morales
Rating:
5.0
Customer did not leave a comment.
Rita Bacas
Rating:
3.0
Lower prices
Albert Zylyftari
Rating:
5.0
Excellent is an understatement on the service received from Garwood U-Haul! :)
TINA WHITFIELD
Rating:
5.0
Customer did not leave a comment.
Sebastian Balk
Rating:
5.0
Customer did not leave a comment.
Hackalyn Harris
Rating:
5.0
Mike at the Garwood NJ Uhaul location was very helpful!
Virginia Morrissey
Rating:
5.0
We emptied our storage unit and it is no longer needed for the month, yet we have to pay for the full month. Why? Uhaul should pro rate our monthly fee...
Scott Whitehead
Rating:
5.0
John was extremely friendly, courteous and professional. I'll be happy to rent here again and recommend this location to my family and friends.
George Kochmer
Rating:
5.0
Staff was very friendly and helpful. Thank you!
Holly Grom
|
Overall Experience
Rating:
5.0
The gentleman was so nice and helpful. I would definitely recommend this location
Amber Hobbs
Rating:
5.0
Staff was friendly, quick to provide assistance and seemed to value my time.
Myco Momplaisir
Rating:
5.0
Customer did not leave a comment.
Charles Sabba Jr
Rating:
5.0
Nothing
I got a brand new vehicle and everything was perfect
Thanks U-Haul
tom mase
Rating:
5.0
I've used U-Haul many many times this is by far the best location anyone could ever ask for.
Thanks
Tom m
tom mase
Rating:
5.0
Customer did not leave a comment.
DIMITRY FETISSOFF
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Cunningham
Rating:
5.0
Excellent Location
James Klenk
Rating:
5.0
The staff at All Seasons Self-Storage in Garwood, NJ is super friendly and helpful!!!!!!!
manuel lopez
Rating:
5.0
Service rep was organized and helpful!
phyllis zahorodny
Rating:
5.0
Customer did not leave a comment.
William Huber
Rating:
5.0
Customer did not leave a comment.
William Ilaria
Rating:
5.0
My experience with All Seasons Self Storage has been wonderful. John has been so helpful and pleasant to work with. The facility is conveniently located, and is well maintained. If I need to rent a storage unit or a UHaul vehicle again, I will definitely call All Seasons Self Storage.
jessica casale
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael Bither
Rating:
5.0
Used the online app for the rental and i was in a uhaul in less than an hour! Super convenient for the job i needed to complete. The prices are extremely reasonable especially with everything going up. definitely recommend!!
Thomas Becht
Rating:
5.0
All good a pleasant experience.
dave drechsel
Rating:
5.0
1/29/23 I completely enjoyed my 5x10 storage space experience. The office staff also did a great job. I would use them again.
roy mandelbaum
|
Overall Experience
Rating:
5.0
Best self storage ever been with these guys for over 7 year never never! Had an issue john my brother !! is an amazing humbled and very Attendive and and all-around good guy waited well over after hours to help me figure out how the car Transporter works. Cuz I'm moving. something they didint show me where I picked it up lol. thanks for everything john . I just hope my next storage spot is a Smidge as good as this one Is farewell my friend and thanks again
ERNESTO GUIDOS
|
Overall Experience
Rating:
5.0
John and his team are very professional and friendly.
Michael Dardia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael nizolak
|
Overall Experience
Rating:
5.0
Everyone was very helpful and a pleasure to deal with.
Joe Latorre
|
Overall Experience
Rating:
5.0
Best storage facility! Amazing service, very clean and always helpful.
KIMBERLY A. PASTER
|
Overall Experience
Rating:
5.0
Very helpful! Very clean. Excellent customer experience. Thank you again!
Anton Nikitin
|
Reservation
Rating:
4.0
Very good service .
Fair price . will keep you in mind in the future
Tony Iannucci
|
Reservation
Rating:
4.0
I am completely satisfied with the service provided.
BRIAN SNYDER
|
Overall Experience
Rating:
5.0
Great, convenient storage facility. Easy to load in and out.
ROBERT GOLDING
|
Overall Experience
Rating:
5.0
Clean and neat, and very professional. Easy access but secure. Well done!
John Wilson
|
Reservation
Rating:
5.0
Thanks for all your help. We will definitely use you in the future if we need storage/renting a truck.
CATHERINE PARKER
|
Overall Experience
Rating:
5.0
Best storage facility!
ROGER PARADIS
|
Overall Experience
Rating:
5.0
Nice people. Good facility
JOHN MOSSAWIR
|
Overall Experience
Rating:
5.0
Good experience
Privacy Request
|
First Impressions
Rating:
5.0
Fantastic owner, extremely helpful and honest.
Privacy Request
|
First Impressions
Rating:
3.0
I love the pricing will be moving in at a later date.
Privacy Request
|
First Impressions
Rating:
5.0
Nice and clean storage, helpful staff.
Privacy Request
|
First Impressions
Rating:
4.0
Extremely nice staff! The facility is very clean and the unit I chose had all the space I needed. I have a 5` x 5` x 10` unit for a one bedroom no furniture. I`m very happy!
Privacy Request
|
First Impressions
Rating:
3.0
Unfortunately, I found that the unit I had reserved was far too small for my needs. Nothing larger was available. This was the only reason I did not use this facility.
Privacy Request
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First Impressions
Rating:
4.0
Process was smooth and easy. The young man at the desk was very courteous.
Privacy Request
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First Impressions
Rating:
3.0
overall a decent place and helpful staff.
Drawbacks-
1. doors to move storage in/out are not larger than a regular doorway.
2. facility not accessible after-hours.
Privacy Request
|
First Impressions
Rating:
5.0
Owner extremely nice and helpful. Most friendly storage facility I`ve used.
Privacy Request
|
First Impressions
Rating:
5.0
Tom is super friendly. I wish they had a 5x10 but my current smaller one should suffice for now. Highly recommended.
Privacy Request
|
First Impressions
Rating:
5.0
The facility was not open on 9/1. Fortunately I placed a confirmation call and learned they were closed for the holiday. They immediately accommodated me and were extremely helpful.