We were supposed to have 24/7 service but one of the staff forgot to set it up that way and we had to wait almost an hour and a half for them to open so we could get the truck. I gave them an "excellent" rating because Victoria went above and beyond to make it right with us. I didn't even have to ask.Teresa G.
Customer Reviews for All Season Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very straight forward drop off process with a well-marked area to park the truck.Casey B.
El cliente no dejó un comentario.Frank Y.
Nothing very friendly staff keep up the great job.MIKAEL C.
First Rate, very nice young woman who could not have been more helpful.CHARLES N.
El cliente no dejó un comentario.FAYE D.
El cliente no dejó un comentario.Jon H.
Give the desk girl more help! She was awesome, and after hard work trouble-shooting our equipment (before we accepted it,) she got us a different truck that worked great. She was also polite and knowledgeable.Joseph O.
Very smooth and easy transaction. Very polite and helpfulRussel P.
None... great jobBRIAN S.
El cliente no dejó un comentario.Heather H.
No specific thoughts.Michael W.
This is the most helpful location I have been too. The employee who runs it is amazing!Jeff S.
Person who set up drop off location did so @ the wrong location that I stated, she just set up the closest one which was VERY inconvenient because it was super busy and I knew that would happenShawn J.
El cliente no dejó un comentario.heather B.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Kathleen R.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.ted P.
El cliente no dejó un comentario.Tom H.
Great customer service.Eloyd H.
El cliente no dejó un comentario.Victoria T.
El cliente no dejó un comentario.GARY C.
El cliente no dejó un comentario.Christine W.
El cliente no dejó un comentario.frank S.
Very friendly customer service and informative. I would highly recommend and use All Season Storage again!ryan M.
El cliente no dejó un comentario.Lonnie C.
Customer service is excellent, couldn't be happier.Kevin P.
El cliente no dejó un comentario.KEVIN P.
El cliente no dejó un comentario.LARRY C.
Very quick and helpful. No complaints at all.Kenneth P.
Nothing! Employee was very kind and helpful!Sarah L.
El cliente no dejó un comentario.Clyde G.
The girl at all seasons storage was super nice. It was a long 13hr drive from Billings, MT to Idaho and she made me feel so relieved with how inviting she was, informative, and respectful. It was a sigh of RELIEF. Very stressful in the beginning. But ended well.Brooke G.
El cliente no dejó un comentario.Cynthia L.
Not a thing,you just keep doing as you do cause I found your service excellent.Mike T.
The trailer that I reserved was not checked in to that facility and it took quite a long time to get it straighten out so the computer would allow them to rent it to me. Other then that all went well.Willis R.
El cliente no dejó un comentario.reed C.
Greg, Tom, Amber, and Tori are the best!Skyler J.
El cliente no dejó un comentario.Brent F.
I had to get out of truck to go into the office to have them open up the gate after I dropped off the auto transport, but if that's my only complaint, that's nothing. Seriously, these folks were very nice and professional.Dwight N.
El cliente no dejó un comentario.John W.
Train representatives how to do their job, the guy I dealt with did not know how to use the system and wrongly advised me that I could drop off the trailer to a different location that was closer to me and that was not the case as I wasted nearly an hour of my time attempting to drop off at a different location. Also, he did not attach the trailer properly to my vehicle which resulted in the trailer detaching while I was loading the car to be towed and the trailer ran into my tow vehicle. This will be my last Uhaul experience as well as for anyone I know, I will be sure to advise everyone to stay away from this company. Aside from the horrible onsite service, the online reservation quote was nearly $100 less than what I ended up paying and no one is able to explain why. I hope this helps and I hope the company as a whole figures out how to function properly and have more respect for their customers, I suggest better leadership throughout as this experience was the definition of a sh!t show.Brandon B.
El cliente no dejó un comentario.nick D.
Maybe figure out how not to be so repetitive I filled out everything on line then I got to pick up your truck and another 30 minutes of filling out info while my kids sit in the truck not cool I signed up on line to beat the hassleKeith L.
Amber was great.Jennifer W.
The trailer I rented didn't have any tail lights so we drove all night without any tail lights until we finally noticed it half way into our trip then the driver side brake like and turn signal stop working so we had no trailer lights. Then when we returned the trailer the lady charged us another day on our rental because it was after hours drop and said they were going to charge for four days when we only had it for two days.Luis B.
Don't lie about the mileage. The woman who filled out my mileage lied and got uhaul about 10 extra miles on my bill.James H.