Customer Reviews for Pullers Repair Ltd
(U-Haul Neighborhood Dealer)

37 reviews

230 Elk River Timber Rd S   Campbell River, BC V9W3E7
(Elk River Timber Rd S off Evergreen RD)

(778) 560-3240

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8:30 am–5 pm
  • Sun: 12 pm–5 pm
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(778) 560-3240

230 Elk River Timber Rd S
Campbell River, BC V9W3E7
(Elk River Timber Rd S off Evergreen RD)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8:30 am–5 pm
  • Sun: 12 pm–5 pm
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Daryl Ralph 
Rating:
5.0

Nothing. It was simply an easy overall thing that was awesome.

Roger Reimer 
Rating:
5.0

Service excellent we were struggling to book on line but when we got to Pullers Repair Ltd, Peter booked it all no problem for us. Easy pick up and drop off. Only problem we had was truck tires struggled in the dump of snow that turned, we had to dig snow away to get grip, after loading up at storage centre.

Trevor Ford 
Rating:
5.0

Customer did not leave a comment.

KATHY NICHOLS 
Rating:
5.0

Peter was very helpful and the price was good. A pity we had to take it back early due to the freaky snowstorm. We will hire again.

Trevor Ford 
Rating:
5.0

Rural area, but great signage to let you know you’re in the right spot. Very helpful and smooth drop off.

Peter Berry 
Rating:
5.0

Customer did not leave a comment.

Talvinder Saroya 
Rating:
5.0

Made my move easier.

LYNDA KEHOE 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Lapierre 
Rating:
5.0

Absolutely nothing!! The customer service was Fantastic!!!

liz johnson 
Rating:
5.0

Great friendly service , cannot think of a thing to improve.

Gail Burr 
Rating:
4.0

Pete was a great help. Service was excellent.

Shawn Essery 
Rating:
3.0

Customer did not leave a comment.

Pamela Davis 
Rating:
3.0

We spend a lot of time doing all the paperwork ahead of time and it would be nice if we wouldn't have to do it all again when we pick up the vehicles otherwise, what is the point of doing it online. I had put in my driver's license, credit card info, etc but had to show it all again. When you are moving, time is of the essence. The fellow at pullers was very friendly and helpful. It would also be nice to know that we could have picked up the truck at 11 instead of 12 since we had moving help early and it was a waste of their time to wait for a truck until noon. It would also be nice if the truck and trailer had already been attached to each other instead of doing it after we arrived. The tip about filling the gas tank was appreciated.

Annette Anderwald 
Rating:
5.0

Pete was not only really friendly, but very helpful with making adjustments to my tow hitch, hooking the trailer up and connecting the wiring.

Karen FunK 
Rating:
5.0

Customer did not leave a comment.

Dustin Whiteside 
Rating:
1.0

The address is wrong. It is not elk river timber rd. This address doesn’t even exist. I was lead to a residential dead end. The drop off is located at someone's home on a dead end road on 230 ert road. This needs to be corrected on your site. Also there was a U-Haul location in port McNeil of which was never suggested as a possible drop off location.

Caroline Warren 
Rating:
5.0

Customer did not leave a comment.

Mike Brown 
Rating:
5.0

Customer did not leave a comment.

Andrew Kirk 
Rating:
5.0

Customer did not leave a comment.

Philip Gushulak 
Rating:
5.0

Put a sign on which door to enter when returning vehicles.

Vern Braun 
Rating:
3.0

Customer did not leave a comment.

John Monico 
Rating:
5.0

Customer did not leave a comment.

ANITA GEORGY 
Rating:
3.0

Customer did not leave a comment.

Maurice Emory 
Rating:
5.0

location on google maps is incorrect- had difficulty finding location as google maps was directing to the other side of town

Rick Levigne 
Rating:
5.0

Customer did not leave a comment.

Grahame Sanderson 
Rating:
5.0

Customer did not leave a comment.

Shayla Feniuk 
Rating:
4.0

Customer did not leave a comment.

Lindsay Veenstra 
Rating:
4.0

I didnt ordered the $16 collision coverage but it was added to my bill and i am totally unsatisfied with that.

janis muhammed Karothukudy shahul h 
Rating:
5.0

Customer did not leave a comment.

tesa stover 
Rating:
5.0

Streamline the booking process. I was asked the same information by the online booking website, the callback person and the site where I picked up my rental. I found this frustrating.

Paul Gonsalves 
Rating:
5.0

Pete at pullers repair is a great guy. Easy to deal with. Uhaul on the other hand was an absolute nightmare. I will never rent from u haul ever again. After renting from u haul I had to extend my rental. I called because the online service wasn't working. The person I talked to said everything was okay, they put a note on my account and let me know what time I had the rental until. Well I ended up needing a few more days after that, I called u haul directly and told them my situation again. Again they said no problem we put a note on your file and everything is okay. Then I get a voice-mail from this teddy guy saying he's going to call the cops if I don't get ahold of them. I called the guy back, the coward wouldn't answer after I left him an angry voice-mail in response. I then talked to fucking THREE east Indian ladies who were threatening to call the police if I didn't bring the u haul back when I was telling them I'm bringing back I was just trying to figure out what the hell was going on. ALL THREE hangup on me. Fucking horrible Indian call centers that all these companies use are horseshit I will never use this piece of shit company ever again. But again, Pete is a great guy. He's only a uhaul location. U haul as a company and it's employees? Absolute garbage.

Cody Roach 
Rating:
3.0

Low tire pressure only 15 lbs one one tire. I wish they checked tire pressure before I rented the trailer. I had to fond out after I loaded the trailer

JARCO BROEDERS 
Rating:
2.0

Customer did not leave a comment.

Jacob Miles 
Rating:
3.0

My drop off location was changed. You should notify your clients that this might be a possibility. After arriving at my original drop off location (1hr round trip) I had to drive to the alternate location and I had to arrange an alternate pick up $60. Plus an extra 2hrs. So, very disappointed with this process.

Steven Smith 
Rating:
5.0

Customer did not leave a comment.

don marks 
Rating:
3.0

The driving instructions given by U-Haul on the website is inaccurate. Had to phone the owner to get the correct instructions.

Lynn yip 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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