Customer Reviews for All Pro Tune Up
(Distribuidor de U-Haul del vecindario)

Clasificación:

5.0

The guy at the rental place was very nice and helpful. Great experience.

Clasificación:

5.0

Great customer service. No problems

Clasificación:

4.0

Everything was great very friendly staff

Clasificación:

5.0

Great place to rent a uhaul and get work done on your vehicles. Jennifer is awesome. Thanks and would recommend

Clasificación:

5.0

Friendly staff, well kept vehicle, and easy process.

Clasificación:

5.0

Customer service was excellent!

Clasificación:

5.0

Jennifer was very professional and helpful.

Clasificación:

5.0

I had a reservation for an auto transport trailer at a different location, but when I got there, they did not have the proper trailer for my SUV. Fortunately, All Pro Tune Up was just down the road and had the proper trailer. They got me loaded up and out the door quickly and efficiently. They were excellent in explaining everything to me and ensuring that my car was properly loaded and secured onto the trailer.

Clasificación:

5.0

We had great friendly, fast service in Milton from Steve and all the staff!! Excellent!!!

Clasificación:

3.0

Had pre-paid for truck, trailer, and dolly! Was told needed to pay again! Matter was solved but almost got charged twice!

Clasificación:

5.0

Friendly and professional, highly recommend!

Clasificación:

5.0

Have no issues with this location

Clasificación:

5.0

Awesome people... Just amazing. Thanks Steve

Clasificación:

5.0

Give us a location to drop off uhaul. Concerned me that I did not get this info. We looked it up but felt odd going to a place not expecting us

Clasificación:

5.0

Fast transaction and was out of the lot quickly

Clasificación:

5.0

Everything was excellent!

Clasificación:

3.0

My reservation was set for the location less than a mile from my house. I arrived to find out that my truck was not there but the reservation was fulfilled at another location 3 miles away. Though it may not seem far it was an inconvience and delayed my moving by 1 hour. Since I was going to be charged .99 a mile. I paid $6 more because they didn't deliver the truck to the site I requested. We were on a budget and each dollar mattered. Why did the reservation system show a truck available at my original location when in fact it wasn't? That's bad business. I now remember why I chose Budget when we moved last. Clean up your act Uhaul.

Clasificación:

5.0

Great service both picking up and returning the truck. I dealt with 3 people and they were all just great.

Clasificación:

5.0

N/a

Clasificación:

5.0

Very friendly and courteous people.

Clasificación:

5.0

Personnel very friendly and helpful. Pointed out that it was a good thing I made it there; one of the tires on the trailer was about to blow out!!!

Clasificación:

5.0

Steve went above and beyond to get the lights working on a auto transport. This was the second location, second auto transport. The issue ended up being fuses on the truck, which was already loaded and picked up from a different location the previous day. Had Steve not been tenacious to help we would have been unloading and reloading. Thanks Steve

Clasificación:

4.0

Drop was at Hammersmith Storage, Berryhill Road, Pace Florida.

Clasificación:

3.0

Park further apart so can see condition of body all way to top.

Clasificación:

4.0

The location was the best part of my move. It was the service from U-Haul that was terrible and ended up costing me more money because of your decisions. This was the first time in my many times I have used U-Haul that U-Haul did not take care of me or have my best interest in mind. Really bad corporate U-Haul service experience.

Clasificación:

5.0

All Pro staff is efficient and friendly!

Clasificación:

5.0

Gerald was fantastic! Looking forward to giving him our business again in the future if needed.

Clasificación:

2.0

The auto carrier jack stand was not lubricated properly and it took my every bit of twenty minutes to lower and raise the standards. I had to put all of my 265 pound body into getting it up and down. This place is a car repair shop so the condition of the jack stand should be up to par. Plus I believe I was charged twice for the auto carrier. I still need to look at my paperwork first.

Clasificación:

5.0

Excellent experience. Went here after another UHaul dealer (Bagdad location) reserved me a trailer to pick up at 8:00 am, but they don't open till 9:00 am. The guys ar All Pro had me signed up and on the road in minutes and saved my schedule.

Clasificación:

5.0

Very friendly staff, got me exactly what I needed.

Clasificación:

5.0

Very Helpful Staff

Clasificación:

1.0

They were not trained on the rental software and they were very rude. I have rented U-Haul many times and it never took more than 5 or 10 minutes to pick up the reservation. This time it took over 30 minutes and 2 people who didn't know what they were doing. I will never pick up from this location again.

Clasificación:

5.0

Great service.

Clasificación:

1.0

My bill was wrong - I was charged for equipment I did not want or use. I tried e-mailing the address I was given and the e-mail was returned. I am NOT a happy customer. The $29.95 charge turned in to $81!

Clasificación:

4.0

I've used your location before & was very pleased. Friendly helpful staff. Would use them again.

Clasificación:

5.0

Everything was ready and waiting. Great service and nice people.

Clasificación:

5.0

The service was excellent, however, when I reserved a 15 foot truck, I expected to receive a truck with a 15 foot bed, not a truck with a 12 foot bed and a 3 foot cubby hole over the cab. The description of your trucks is misleading and caused me to have to leave behind items I had intended to move with me.

Clasificación:

5.0

Lady in office was great. Everything ready to go. However on the trip we noticed that the running light quit working. Not sure what the problem was.

Clasificación:

5.0

Absolutely no improvement needed!

Clasificación:

3.0

Issues with reservation for a one way, and pick up store informed me that there was a mistake and no other rentals available. Reservations center needs to be improved, customer service is the most important part of using your services. I have called customer care and they could not help and emailed the regional manager for help concerning this reservation mistake on your representative and there has been no response! The rental was returned and I was told the VPN manager over the area would contact me in regards to the mistake made from original reservation. I was told I could turn this rental to the nearest location when reservation was made and I did so, I should not be charged for someone else's mistake. Please have someone call me to correct this matter.