The van was comfortable and provided ample space for our project. We highly recommend the van.
Carolyn C
Customer Reviews for All Pro Services Tire & Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The team at 5610 Middlebrook Pike was outstanding. They were very understanding and provided the next level customer care.
Timothy SNot much!!! In and out in minutes!!!!!
Michael CEverything was perfect. Professional and courteous.
KEVIN LVery friendly and helpful guys here.
Keith CThe people at the front desk were upset that we were told to return the truck at their location and made it clear with yelling profanity at uhaul. They need some training on professionalism. The customer should not be exposed to this behavior.
Marlene DNothing
Kathy WSuper costumer skills!
MARY SThe customer service was great. Highly recommend this location.
Trent GNothing to note at this time.
Carl KWe were told we would be emailed the contract since his printer was out of ink, but we never recieved it. The only thing I had as proof of my rental was the key and the other number.
Peggy Kexcellent service
THOMAS AVery helpful staff. Made the experience smooth.
Albert WVery friendly and helpful staff
Timothy AShop is well maintained, clear signage for uhaul users to know the steps needed. Easy in and out. Very pleased with this location.
Jennifer LStupid and horrible. I was told i could return this pos truck any time throughout the weekend so I kept it Friday and Saturday night and had it Sunday morning and I got charged 200 dollars for a shitty little beat up no mirror no cup holder having ass truck and now my account is in the negative because of you greedy fucks.
Jacob TSuperb service, will return again.
Philisha MThe only real complaint I have is that the auto transport I had was a little difficult to load a lowered vehicle on but that's not your fault
Marci GNothing. Everyone at All Pro Services were very nice.
Robert GThe condition of the Uhaul truck was fine except we did need to clean the side mirrors.
Shirley HThis was not the originally scheduled location for pickup. Uhaul changed it the night before. Truck was not damaged just dirty in the back. Easy pickup though.
Darrin Hgood to work with, prompt interaction at pickup. Thanks
mike sNeed a new truck
Kimberly WVery pleased with the Manager on duty and his establishment...very pleasant and gave us EXCELLENT service! We Highly recommend them! Kindest regards, Marisa Scates Green and Ralph M Green (Knoxville TN move to Gatlinburg TN)
MARISA SThe sales person was very accommodating and kind.
Kimberly BAgent was great and truck clean! Will rent from this location again!
Todd Fthe associate in Knoxville were truck was picked up, was exceptionally friendly and very helpful and made us feel great about using him as a location pick up. the customer service provided over the phone needs work. had issues of being on hold for over 20 minutes and not less than 13 minutes. one woman was brief and moody and didn't get my request to extend my lease in the system (I believe name was Tia) grrrr but I was able to get it resolved and extended as needed due to bad weather (stressful already since we were moving my deceased father inlaws belongings)
Robert WReturned after hours. Key left in dropbox.
eric bAll good
John SPoor customer service, overly priced
Daniel HNot a thing! The man who helped us was awesome! He went above and beyond to make absolutely sure that everything was hooked up right. We were extremely pleased!
LEOMA JIt was easy I wouldn’t change anything
Jeremy GEasy to work with and the location was fine.
David DWe originally wanted a different location but were told we couldn't pick up there even though we made our reservation a week in advance. Equipment was NOT maintained! We had bald tires on our trailer and ended up getting a flat on our way home. This trailer should have never gone out with these tires! All 4 tires were horrible! I think we should get a partial refund for the equipment going out this way and for the trouble of getting a flat on the road! This could have ended in a huge mess with causing an accident on the interstate!! Both I-70 towing and the Omaha location stated that this could have been a much worse situation if that tire had blown! You can check with them! Just couldn't believe that you let tires get that bad on your equipment when your business is for that equipment to travel!
Jeff VStaff were efficient in helping me complete the contract and preparing the vehicle. However, I had to go into the building to complete the transaction, and they were not wearing facemarks and did not offer to put one on. Given Tennessee's COVID rates, this seemed inappropriate.
DAVID HSimple drop off. Efficient, friendly.
MARK SWe had to rent this U-Haul on a last minute notice. The man working at the U-Haul with the name James. He was so helpful to our family. He has great customer service skills. Your company has a great asset in James.
SHERI JPick up in Knoxville was wonderful. Except the items I filled in online were not available for the checkout agent.
Barry F