Kinda finished everything online. The Idea of contactless service is great.Vignesh C.
Customer Reviews for All Pro Autocare Inc
(Distribuidor de U-Haul del vecindario)
Wylie, TX 75098
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.robert H.
El cliente no dejó un comentario.Renae L.
Attendant jumped in my truck to back up the tow dolly. I could have done it myselfDaniel R.
El cliente no dejó un comentario.ELIZABETH P.
El cliente no dejó un comentario.Amanda C.
El cliente no dejó un comentario.WESLEY A.
No issues, got the help I needed and was on the road in no time!Harley M.
Jill was awesome. Helpful, informative, and overall sweet. She helped me with all my rental changes and was able to help me with checking my rental in. Really appreciate her!!!Shelby F.
The u haul rep was very friendly, polite, and professional. The truck was very clean and ready for pick up on time. ThankAddisu A.
Jill at All Pro is amazing! I will never go anywhere else. You won't find another place that will treat you like family. So knowledgeable about everything. She makes sure you understand how everything works etc. You can't find customer service like this anymore. Thank you so much!DAVID C.
Everything was great. The business manager was very helpful and friendly. The alternate personal verification phone call process was quirky. Otherwise, the experience was fine. Thanks GregGregory J.
El cliente no dejó un comentario.RICHARD H.
I forgot her name, but the woman that owns this location, was so nice and clearly explained everything. Would use this location again.WENDY W.
El cliente no dejó un comentario.BENEDICT S.
See above for comments. The app does not work well. Will nor accept pictures.Larry N.
El cliente no dejó un comentario.MARTIN P.
Easy to book my rental truck online. Friendly and helpful when I came to pick up. I wasn't able to check the truck out online however. May have been a glitch with my phoneSCOTT M.
El cliente no dejó un comentario.JOHNNY L.
El cliente no dejó un comentario.Shane H.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.Gabriela C.
This u haul location was horrible. U made a storage reservation for a 10x15 storage and when we got there with our loaded u haul the guy told us they did not have it available. So we found one next door and another better customer service.Karry S.
El cliente no dejó un comentario.Kris O.
I waited for almost 45 minutes to get the Uhaul truck. They were small town friendly people and I prefer to support small businesses, but the service was slow. There was also sexist signage all over their walls, which I wouldn't have had time to read if I hadn't been there so long.Bekka G.
Pickup was very accommodating. Service person stayed a bit longer to ensure our pickup happened after us losing track of time. Service was awesome and five star! The truck however smelled very foul. We did not realize the severity of the smell until after we had left. It was only for a day rental so we persevered through. The previous renter must have transported something very disgusting in the main cabin, or they had wreaked very bad body odor.Jason C.
When the lady thinks you hung up and proceeds to call you a dumbass, kind of makes it hard to want to refer them to anyone for anythingStephanie T.
nothing to improve, i was able to get access to your van and customer service was great couldn't have worked out any better. ¡Gracias de nuevo!LEROY M.
Everything was easy and the whole thing was flawless. No complaints. I was shocked by how nice and clean the truck was.Nathan C.
El cliente no dejó un comentario.WENDY P.
El cliente no dejó un comentario.GREGORY J.
There was an issue with my booking. The manager worked hard to get my issue corrected. She was very knowledgeable and made sure the trailer was ready before I pulled off.Adam M.
El cliente no dejó un comentario.Christy E.
El cliente no dejó un comentario.JILL W.
El cliente no dejó un comentario.Christopher S.
El cliente no dejó un comentario.MARCUS J.
Young lady that attended to me was very rude and unprofessional. Another customer left immediately he opened the office door for I guess her bad attitude. She speaks very rudely, no business etiquette. Unfortunately, she was the only one there at the time. She needs to be trained or retrained. A minus to that center. Not likely to go back there or refer anyone. ðŸ˜¡ðŸ'ŽðŸ½MONISOLA O.
El cliente no dejó un comentario.THOMAS R.
Online check in process was awful. It took over an hour to check out my truck. Waited to speak with a rep for 30 minutes. Got transferred twice and waited again for 30 minutesAnthony P.
The lady running the pickup location was insulting and demeaning. I will not go back there.ROBERT T.
El cliente no dejó un comentario.MARCELLA S.
Dont know how to improve, but the service was very flex able and professional. Very courteous. I would recommend this location to all my friends.JOHN B.
El cliente no dejó un comentario.Floyd S.
The lady at the location was grumpy. Had to take my DL and credit card to handle the transaction all by herself. The truck was there when requested. It was clean and ready to go.DAVID H.
El cliente no dejó un comentario.BELINDA R.
Wonderful experience!DEBRA B.
Very customer friendly. If you have any questions or concerns, they are quick to help you. Easy pick-up, easy return.ZANE B.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.KIM L.
El cliente no dejó un comentario.Jacob S.
El cliente no dejó un comentario.Charity M.
El cliente no dejó un comentario.Fabiola L.
El cliente no dejó un comentario.Rona T.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.TEKLEMARIAM T.
El cliente no dejó un comentario.Karen A.
El cliente no dejó un comentario.Sara J.
Absolutely nothing. This place is super friendly and great staff.Christopher C.
El cliente no dejó un comentario.STEVEN B.
El cliente no dejó un comentario.Nickalos D.
El cliente no dejó un comentario.HARMONI P.
El cliente no dejó un comentario.TIBOR S.
El cliente no dejó un comentario.WILLIAM S.
Outstanding customer service!GARY L.
Great owner, great experience!Robert E.
El cliente no dejó un comentario.Kristi J.
El cliente no dejó un comentario.ARTHUR B.
The lady at the office was extremely pushy in trying to sell the insurance and tried several times to use her scare tactics to get me to purchase extra insurance that I didn't need. I was extremely uncomfortable and will never rent here again.Kelson S.
El cliente no dejó un comentario.LYDIA R.
El cliente no dejó un comentario.ERIC L.
El cliente no dejó un comentario.Linda C.
Keep doing what you're doing.Tami B.
El cliente no dejó un comentario.Debra I.
Truck died twice while driving.Michael B.
Nothing to improve. All good!Paul C.
Everything closes at 5pm on Saturday. I dropped it off at an authorized company if there was a U-Haul sign of some kind I would have been happier.brooks R.
Every thing was perfectANGELA P.
El cliente no dejó un comentario.THOMAS T.
El cliente no dejó un comentario.Halston T.
El cliente no dejó un comentario.DARTRELL B.
El cliente no dejó un comentario.Esther J.
El cliente no dejó un comentario.DEVIN J.
El cliente no dejó un comentario.cara S.
I don't know what I can really say to help improve this UHaul location. I had a horrible experience with the owner who was very unreasonable and unprofessional during my rental period!!! It was completely a misunderstanding her part and lack of communication on mine that I apologized to her for. I certainly would not recommend this location and it's a shame because during this pandemic time business owners should be more understanding towards their customers!!!JULIE W.
Nothing keep doing the same thingShelton J.
El cliente no dejó un comentario.Patrick J.
El cliente no dejó un comentario.JULIE M.
When I reserve a truck a week in advance, then get a call 20 min before my scheduled pick up time that I am having to go to a different location 15 miles away. I would advise considering not charging for those additional miles. Note: this seems to be a corporate issue not a specific location.Peter E.
El cliente no dejó un comentario.Keith A.
El cliente no dejó un comentario.Ray Y.
El cliente no dejó un comentario.Laura B.
I was charged two rental periods when I rented under 24 hours. Now I know when you guys ask how long to just lie and put the most time so I'm not charged if I go a few hours over. Sad that I get charged time after time.Michael B.
She was great and accommodating.MICHAEL H.
Keep doing what you are doing.LAWRENCE S.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.FELICIA L.
Great serviceDESMOND L.
I was extremely frustrated that I had to wait over an hour for the mobile pick up experience.Justin T.