Website and app are absolute garbage. Fix them. Location needs to specify that key pick up is across the street from the lot. I also never got the 2 dollies I asked for.Daniel B.
Customer Reviews for All In Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This experience was horrible. I specifically asked to have an in-person check in and was rerouted to some random unmarked parking lot which just happened to have a couple of UHaul trucks beside it. Zero humans worked there except for a man in a neighboring business who says he has to help the UHaul customers all the time. I finally went through the insane process with the app and key lock system bolted to the gate that took a long time to find, to get in the dirty truck and it wouldn't start. I called UHaul and they had me do the whole process over again with the truck beside it which was also dirty on the inside and only had 1/4 of a tank of gas in it...but sure...it started. This mess delayed me for the movers I had arranged through your website, which were also underwhelming and had zero idea how to pack a truck. This was very stressful and cost me money in the end. Horrible experience.Kelly V.
El cliente no dejó un comentario.florin T.