Lady at counter was nice when picking up equipment. Helped load trailer but got 7 calls on my return day asking when is the trailer gonna be back . Also my credit card was charged 3 times for this transport. Very unhappy! Also nobody answers phone when calling during business hoursJAMES ARTHUR N.
Customer Reviews for All Around Hall
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The customer service representative was very friendly and knowledgeable about Uhaul and had a great attitudeSHEILA DENISE H.
El cliente no dejó un comentario.Racheli A.
The customer service agent Ann was very helpful.STEVEN WILLIAM S.
El cliente no dejó un comentario.CHRISTIAN ZIMMER L.
Staff couldn't have been more helpful. She was great!NED ERIK S.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.TOBIAS EMANUAL T.
El cliente no dejó un comentario.THERESA DIANE S.
El cliente no dejó un comentario.JOSHUA YANCY G.
Needed a last minute rental. Great experience. Will rent from this location when I need a UHaul in the future.TAYLOR RENAE H.
The customer service was great. The employees were excellent! The location did not score well. You have to drive away from the site around an almost abandoned shopping center with a HORRIBLE driveway to pick up and drop off your rentals. For that reason alone I wouldn't recommend this site. Move all the equipment up by the office for pick up and drop off and that would have been better.Stephanie D.
El cliente no dejó un comentario.Janet F.
The location was fine. It was U-Haul that was the issue. The location communicated with me. The company U-Haul made errors and pick up was a nightmareRANDY W.
Called to rent a truck spoke with Jackie B. Jackie was so helpful and knowledgeable. She patiently answered our many questions. Jackie went above and beyond to help us. Jackie was there when we picked up the truck with a smiling face again she was helpful and patiently answered questions. The equipment was extremely clean and the move went great. I would recommend this location. Thank You Jackie!!Michaelcastrillo P.
El cliente no dejó un comentario.Kimberly H.
Person on duty was excellent all the way around. The location is not real easily located, especially if the person looking for it is not from the Lansing Area , better and more visible signage.Charles M.
El cliente no dejó un comentario.OMAR A.
El cliente no dejó un comentario.MARK JUSTIN D.
So friendly, helpful, clean store, great expeience AAAAA+++++Ardee A.
El cliente no dejó un comentario.Kaylin W.
Crew did not know basic operation of the trailer-had difficulty hooking it up to my truck and then did it incorrectly (leaving the emergency chain for the brake connected to the trailer and not to the vehicle). When I dropped the trailer off they commented about that.JEFFERY PAUL R.